Hotel San Luis

City-center San Cristóbal de las Casas hotel with restaurant

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Wed, Apr 8
Thu, Apr 9
April 2026
May 2026
De La Merced's Hotel San Luis offers a tranquil retreat with a garden and outdoor terrace. Savor regional cuisine at Mar y Tierra, unwind with laundry facilities, and stay connected with in-room WiFi. Guests praise the 24-hour front desk staff who are always ready to lend a helping hand.
Excellent

Popular amenities

  • Parking available
  • Free WiFi
  • Restaurant
  • Laundry facilities
  • 24/7 front desk
  • Non-smoking

Main amenities (11)

  • Daily housekeeping
  • Restaurant
  • Breakfast available
  • Room service
  • Terrace
  • 24-hour front desk
  • Garden
  • Front-desk safe
  • Self-serve laundry
  • Luggage storage
  • Tour/ticket assistance

Feel at home (6)

  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities

Room options

Showing 2 of 2 rooms
Standard Room | Bathroom | Shower, free toiletries, hair dryer, towels
Standard Room | Desk, free WiFi, bed sheets
Standard Room | Desk, free WiFi, bed sheets
Standard Room | Desk, free WiFi, bed sheets

Standard Room

Excellent
  • Sleeps 2
  • 1 Double Bed
Standard Double | Bathroom | Shower, free toiletries, hair dryer, towels
Standard Double | Desk, free WiFi, bed sheets
Standard Double | Desk, free WiFi, bed sheets
Standard Double | Desk, free WiFi, bed sheets

Standard Double

Good
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Map
Calle Diego de Mazariegos 51, Barrio de la Merced, San Cristóbal de las Casas, CHIS, 29240

What's nearby

  • Amber Museum of Chiapas - 2 min walk - 0.2 km
  • La Merced Church - 2 min walk - 0.2 km
  • Plaza 31 de Marzo - 6 min walk - 0.6 km
  • Mesoamerican Museum of Jade - 7 min walk - 0.6 km
  • San Cristóbal de las Casas Cathedral - 8 min walk - 0.7 km

Getting around

  • Angel Albino Corzo Intl Airport (TGZ) - 73 min drive

Restaurants

  • ‪La Faena Tacos•Parrilla•Bar - ‬4 min walk
  • ‪KALA-MAR - ‬2 min walk
  • ‪Tamales Regionales - ‬4 min walk
  • ‪Torteria Las Tortugas - ‬2 min walk
  • ‪Antojitos Carmelita - ‬2 min walk

About this property

Hotel San Luis

When visiting San Cristóbal de las Casas, Hotel San Luis is a great choice to consider. For a bite to eat, guests can check out Mar y Tierra, which serves Regional cuisine and is open for breakfast, lunch, and dinner. Other features include a terrace and a garden.

At a glance

Hotel size

    • 24 rooms

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is noon

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • No cribs (infant beds)

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free offsite parking nearby
    • Street parking available

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 8 AM–noon
  • Restaurant
  • Room service (limited hours)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace

Accessibility

  • Upper floors accessible by stairs only

Room amenities

Be entertained

  • 32-inch LCD TV
  • Cable TV channels

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer (on request)
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping

Special features

Dining

Mar y Tierra - This restaurant specializes in Regional cuisine and serves breakfast, lunch, and dinner.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately MXN 80.00 for adults and MXN 80.00 for children

Policies

This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a security system, and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard

Frequently asked questions

Does Hotel San Luis offer free cancellation for a full refund?

Yes, Hotel San Luis does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel San Luis?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Hotel San Luis?

No, unfortunately, but there's free parking nearby.

What are the check-in and check-out times at Hotel San Luis?

Check-in start time: 3 PM; Check-in end time: anytime. Check-out time is noon.

What is there to do at Hotel San Luis and nearby?

Hotel San Luis has a garden.

Are there restaurants at or near Hotel San Luis?

Yes, Mar y Tierra offers Regional cuisine.

What's the area around Hotel San Luis like?

Hotel San Luis is in Barrio de La Merced, a short 5-minute walk from Plaza 31 de Marzo and 7 minutes' walk from Mesoamerican Museum of Jade.

Have a question?

Get instant answers with AI powered search of property information and reviews.

Hotel San Luis Reviews

8.8

Excellent

9.2

Cleanliness

9.4

Location

9.2

Staff & service

8.8

Property conditions & facilities

Popular mentions

RoomService staffRestaurantLocation
Verified

10/10 Exceptional

Very good location within walking distance of cathedral and historical churches and museum
Garold, 1-night trip
Verified

10/10 Exceptional

Hotel San Luis is my favorite place to stay in San Cristobal de Las Casas. It provides great value for the money.
Joseph, 1-night trip
Verified

10/10 Exceptional

Area close to city center ,nice restaurants,churches.
Arturo, 6-night trip
Verified

10/10 Exceptional

I been here several times and still want to do it, all is quiet and clean and for the area the price is good for my bag
Janett, 1-night trip
Verified

10/10 Exceptional

The staff are very friendly and helpful. My room was clean and comfortable. The hotel provides great value for the money.
Joseph, 1-night trip
Verified

8/10 Very good

Good location, friendly staff

I stayed in the hotel for 2 nights. The location is very good, around a 7 minute walk to the centre. It's almost accross from the Ambar Museum, close drive to the ADO bus terminal. The staff was friendly and helpful. The room was comfortable.
Patricia, 2-night trip
Verified

10/10 Exceptional

2nd stay in Hotel San Luis

We have stayed here 5 or 6 years ago. We were happy with our stay then and now. The owners were very acvomodating a knoledgable of the area. We started with 3 nights and are now on 5th and 6th
Darlene, 1-night trip
Verified

8/10 Very good

if you need Cheap and clean and Easy

pretty clean and cheap Ordinary staff, Hot water and clean bathroom not that far from central. if you stay with friend will be more than nice
4-night trip
Verified

10/10 Exceptional

Everything
guillermo, 8-night trip
Verified

8/10 Very good

Extended stay at Hotel San Luis

Very comfortable here. The only complaint would be that you can hear clearly from other rooms, the talking and especially in the halls. Talked to the owners about loud voices in hall at 3 in the am two knights, she looked into it and the last night was quiet at that time.🙂
Maurice, 3-night trip
Verified

6/10 Good

Unfortunately the conditions of the rooms are not optimal as walls are dirty, tv didn't work and lighting in the room was poor. The main hall as you enter the building is lovely and very bohemian though, shame the condition of the rooms are not good.
Jennifer, 4-night trip
Verified

10/10 Exceptional

Tienen servicio de guarda equipaje, súper útil para pasear un rato tras el checkout. Las habitaciones lo esperado por el precio. La atención buena y muy cerca del zócalo y la Catedral.
Amhyr, 1-night trip
Verified

10/10 Exceptional

Excelente servicio
Pedro Humberto, 3-night trip
Verified

10/10 Exceptional

Quarto impecável. Excelente atendimento. Pietra, nossa camareira, uma simpatia.
Cristina, 2-night trip
Verified

10/10 Exceptional

Lindo lugar, falla el internet pero parece es problema de la ciudad
Emmanuel, 2-night trip
Verified

8/10 Very good

Todo bien
Arturo, 5-night trip
Verified

4/10 Fair

Nunca hubo agua caliente y en mi estancia estuvo lloviendo Me tuve que cambiar de hotel
Claudia villaseca, 3-night trip
Verified

10/10 Exceptional

No me cobraron según ala reservacion
Víctor alfonso, 1-night trip
Verified

2/10 Poor

No pude vivir la experiencia xq hubo guerra de cárteles en la carretera y no pude pasar para Tuxtla. No fue problema del hotel. X ese motivo tuve que dormir en mi carro del temor que ese incidente me provocó
Hector, 1-night trip
Verified

8/10 Very good

Buen hotel y servicio, cerca del centro
Karina, 4-night trip
Verified

10/10 Exceptional

Es un hotel limpip, queda cerca de la plaza principal y los andadores turisticos, su personal amable!
Antonio, 4-night trip
Verified

10/10 Exceptional

Muy amables
Verified

8/10 Very good

lugar agradable
Monserrat, 1-night trip
Verified

10/10 Exceptional

Estancia en San Cristóbal

Buena ubicación, muy céntrico, restaurante adjunto, solo un poquito de incertidumbre con encontrar lugar cercano para estacionar tu vehículo, pero todo o demás excelente
Isaias, 5-night trip
Verified

8/10 Very good

Muy bien todo el servicio
Rosany Heulicer, 1-night trip