Thang Long Water Puppet Theatre - 13 min walk - 1.1 km
Ho Chi Minh Mausoleum - 2 min drive - 1.8 km
Getting around
Noi Bai Intl. Airport (HAN) - 39 min drive
Hanoi Long Bien Station - 10 min walk
Hanoi Gia Lam Station - 16 min drive
Hanoi Railway Station - 17 min walk
Airport shuttle (surcharge)
Restaurants
Phở Gia Truyền - Bát Đàn - 2 min walk
Bia hơi Ngọc Linh - 2 min walk
Bánh Cuốn Nóng Hàng Vải - 2 min walk
Bún Chả Nem - Cửa Đông - 1 min walk
Gallery Bespoke Cocktail Bar - 2 min walk
About this property
My Moon Hotel
When you stay at My Moon Hotel, you'll be in a great location, within just a 10-minute walk of Hanoi Old Town Night Market and Dong Xuan Market. For a bite to eat, guests can check out My Moon, which serves local and international cuisine and is open for breakfast. Other highlights include a bar/lounge and a snack bar/deli.
Languages
English, French, Vietnamese
At a glance
Hotel size
35 rooms
Arranged over 8 floors
Arriving/Leaving
Check-in start time: 2 PM; Check-in end time: midnight
Express check-in/out available
Minimum check-in age: 12
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 12
Children
One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
Pets
No pets or service animals allowed
Internet
Free WiFi and wired internet access in public areas
Free WiFi in rooms
Parking
Motorcycle parking only on site
Transfers
Airport shuttle on request (available 24 hours)*
Other information
Designated smoking areas (fines apply)
Property amenities
Food and drink
Continental breakfast (surcharge) each morning 7:00 AM–9:30 AM
Restaurant
Bar/lounge
Private dining
Snack bar/deli
Traveling with children
Children stay free (see details)
Outlet covers
What to do
Scooter/moped rentals
Bicycle tour information
Bicycle rentals nearby
Ecotours nearby
Working away
Business center
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Bicycle rentals
Romance packages
Facilities
1 building/tower
Built in 2016
Safe-deposit box at front desk
Television in common areas
Bicycle parking
Accessibility
Elevator
Visual fire alarm
Doorbell and phone notification
Room amenities
Be entertained
32-inch flat-screen TV
Cable TV channels
Home comfort
Air conditioning
Portable fan
Minibar
Coffee/tea maker
Electric kettle
Slippers
Iron/ironing board (on request)
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Premium bedding
What to enjoy
Separate sitting area
Freshen up
Private bathroom
Rainfall showerhead
Shower only
Free toiletries
Hair dryer
Towels
Toothbrush and toothpaste
Toilet paper
Stay connected
Desk
Free WiFi
Phone
Food and drink
Champagne service
Free bottled water
Highchair
More
Daily housekeeping
In-room safe
Special features
Dining
My Moon - This restaurant specializes in local and international cuisine and serves breakfast only. Guests can enjoy drinks at the bar.
Fees & policies
Optional extras
Continental breakfast is offered for an extra charge of approximately VND 90000 for adults and VND 90000 for children
Airport shuttle service is offered for an extra charge of VND 420000.00 per vehicle (one way)
Policies
This property accepts credit cards and cash.
Also known as
My Moon Hotel Hanoi
My Moon Hanoi
My Moon Hotel Hotel
My Moon Hotel Hanoi
My Moon Hotel Hotel Hanoi
Frequently asked questions
Does My Moon Hotel offer free cancellation for a full refund?
Yes, My Moon Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at My Moon Hotel?
Sorry, pets and service animals aren't allowed.
Is airport shuttle service offered by My Moon Hotel?
Yes, an airport shuttle is available. The charge is VND 420000.00 per vehicle one way.
What are the check-in and check-out times at My Moon Hotel?
Check-in start time: 2 PM; Check-in end time: midnight. Check-out time is noon. Express check-in and check-out are available.
What is there to do at My Moon Hotel and nearby?
Have fun during the warmer months with activities nearby such as cycling. Additional recreation nearby includes ecotours.
Are there restaurants at or near My Moon Hotel?
Yes, My Moon offers local and international cuisine.
What's the area around My Moon Hotel like?
My Moon Hotel is in Hoan Kiem, a short 12-minute walk from Hoan Kiem Lake and 8 minutes' walk from Hanoi Old Town Night Market.
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
9.0/10
Staff & service
7.6/10
Amenities
8.4/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Exceptional
Jan 24, 2024
Great boutique hotel in a fantastic location close to the action. Staff were extremely helpful. Hanna was amazing helping us with dinner spots and tours. Take advantage of this service. Morning breakfast was great, and OMG the coffee is fantastic. Had the PHO every morning. So good. Just great value overall….
Christopher
Christopher, 4-night trip
Verified Expedia guest review
10/10 Exceptional
Jan 22, 2024
Great hotel and amazing value. Location is great - not in the centre of the old quarter, but a quick walk to the hustle and bustle. It is right by train street, which is nice. The best part about this place are the staff - they are so friendly, accommodating, and helpful. The breakfast was delicious and versatile. Beds, duvet, and pillows were extremely comfortable and we had great sleeps here.
Victoria
Victoria, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
Jan 14, 2024
The most comfortable night's sleep I had in Vietnam. All of the other hotels I stayed at during my vacate had hard beds and flat pillows. My Moon hotel also has a decent breakfast. Very pleased
William
Verified Travelocity guest review
8/10 Very Good
Nov 19, 2023
It’s a small property with rather outdated decor and facilities but it’s good value and the staff try ever so hard to make your stay pleasant.
Pete
Pete, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Apr 11, 2023
Mike
Mike, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
Apr 6, 2023
All staff are very friendly especially the receptionist lady was very sweet and helpful, hotel is cleaned but fancy, and breakfast is ok.
You get what you paid for.
Wah
Wah, 1-night trip with friends
Verified Expedia guest review
10/10 Exceptional
Jan 23, 2023
The staff at My Moon were all very friendly and had a lot of helpful suggestions of where to go in Hanoi. The location is perfect for walking to restaurants, temples, etc. The rooms are spacious and very clean. The transportation to and from the airport was very convenient.
Angela
Angela, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
Dec 14, 2022
Staff is always willing to help, yhey also support with travelling services
Juan
Verified Expedia guest review
8/10 Very Good
Nov 27, 2022
Dr.MANOJ
Dr.MANOJ, 3-night family trip
Verified Hotels.com guest review
6/10 Good
Jan 12, 2020
Paul
Paul, 1-night trip
Verified Hotels.com guest review
6/10 Good
Nov 29, 2019
Verified traveler
1-night trip
Verified Wotif guest review
8/10 Very Good
Jul 23, 2019
Very good location for old qtr 👍 Very helpful staff. Breakfast not brilliant but more than adequate.
Verified traveler
3-night romance trip
Verified Expedia guest review
4/10 Fair
Jan 4, 2019
You might not get what you booked and paid
The hotel amenities and rooms are clean and well maintain in new condition. It would have been an excellent experience, if they honoured our booking.
We specifically booked and paid extra for 4 family rooms with Queen and Single bed. However, when we checked in, they only give us 2 family rooms and 2 double rooms with extra fold-out bed. They claimed that the booking web-site has over booked the family rooms. It is just an excuse, when our booking was done 4 months in advance.
The fold-out bed was uncomfortable with a thin mattress.
Tu Oanh
Tu Oanh, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 22, 2018
very nice hotel well located in the old quarter
Very nice hotel well located in the old quarter. Beds were comfortable good wi-fi throughout. Easy to book tours and get info on what to do and where to go.Great breakfast.
michael
michael, 5-night family trip
Verified Hotels.com guest review
6/10 Good
Dec 19, 2018
hotel is clean and close to old quarter and night market
LL
LL, 1-night trip
Verified Expedia guest review
8/10 Very Good
Dec 18, 2018
Hotel is comfortable ... but short of pillow... we booked for 3 pax but was only given 2 pillows for the first nite, when we requested, the staff on duty that nite told us there are no more to spare to us... I then had to sleep on a 15" mini pillow.
They only gave us an extra pillow the next morning after we complained to the manager...(@___@)
The other matter is that the hot water shower was not working well....
Anyway , it was better when we checked in again after returning from Sapa
I have to admit that he staff are very helpful and friendly... especially the porter Mr Cat...
Thus I give a "smiling face for overall stay"
Verified traveler
3-night trip
Verified Expedia guest review
10/10 Exceptional
Apr 6, 2018
Fantastically enjoyable stay.
Great Hotel for location and cleanliness. Staff went out of their way to accommodate us and made sure they helped with all our needs. Very friendly and a joy to stay with. Thank you to all at My Moon Hotel. Will see you again.
Steven
Verified Hotels.com guest review
2/10 Poor
Apr 2, 2018
Poor service and would not recommend
Our accommodations were not booked properly not just once but twice. Because of this, the first night they had to move us to a cheaper hotel which inconvenienced and made our first night in Vietnam an extremely poor experience. Very disorganized, lack of urgency and uncomfortable. Breakfast food was inedible.
Verified traveler
Verified Hotels.com guest review
8/10 Very Good
Mar 17, 2018
Hit and miss
Walls are paper thin, could hear conversations in the hallway and the person throwing up in the room next door.
No variety of breakfast options and limited seating. Chinese guests felt they could bully my sister into leaving her table one morning and got cranky when she said no - hotel managememt seemed to want to appease the Chinese guests more then us (westerners).
Ms Lyn very friendly and happy to help out with women issues.
Location brillant.
Patrice
Patrice, 2-night trip with friends
Verified Hotels.com guest review
6/10 Good
Feb 19, 2018
Conveniently located with somewhat pushy staff
My Moon Hotel is easy to find and great starting point for touring the Old Quarter. The décor is a bit dated and the room was never properly cleaned. I got the sense that they didn't change the sheets regularly. Like some of the older places in the area, the bathroom had pungent odor at times.
Nikki
Nikki, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Feb 8, 2018
Friendly and helpful staff
Great location: most of the scenic spots of the city are within walking distance but it is located in a quiet part of the Old Quarter.
Verified traveler
2-night romance trip
Verified Hotels.com guest review
6/10 Good
Feb 7, 2018
Hanoi for beginners
Hotel is at the “non business end of the old French quarter of central Hanoi so either long walks or taxi rides to most attractions Hotel is clean but clearly decorated/ furnished with Chinese customers as target group reflected by breakfast choices (v poor for Westerners) and general decor Staff speak English reasonably well and are helpful I. E . When the laundry service failed spectacularly they send it for a second run and accepted the charges Also helped with taxi service and local amenities a lot In the downside hot water in first room was tempramental
Ralf
Ralf, 2-night romance trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 26, 2017
Very nice hotel
All staffs especially Bob,Henry and Lyn are very friendly and helpful with everything all you need. The location is very good. The breakfast is very nice. Will stay there again.
Sasithorn
Sasithorn, 1-night romance trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 1, 2017
Verified traveler
4-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 1, 2017
Friendliest Staff You'll Ever Meet
Bob, Julia, Henry & Ming were SO nice and helpful. I was sad to leave a hotel with such nice staff. They were the most helpful and friendly people you'll ever meet. Their customer service is impeccable! The hotel was really nice, check in was easy & the breakfast in the morning was good. The beds weren't very comfy unless you like harder beds & the room felt very dated. But the rooms were huge! Very big & spacious for Vietnam. I would much rather stay somewhere with amazing staff than somewhere with a crazy nice room & rude staff. My boyfriend and I overall enjoyed our stay here.