In the heart of Beijing, Citytel Inn offers a tranquil retreat with a garden and gym. Connect to free in-room WiFi, indulge in a meal at the on-site restaurant, and take advantage of meeting rooms for business needs. The helpful staff has left previous guests impressed.
Citytel Inn puts you just a 5-minute drive from Forbidden City and Wangfujing Street. Guests can grab a bite to eat at the restaurant and visit the fitness center for a workout. Other features include a terrace and a garden. Fellow travelers like the overall property condition. Public transportation is just a short walk: Wangfujing Station is 9 minutes and Jinyu Hutong Station is 11 minutes.
At a glance
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Hotel size
106 rooms
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Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
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Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
No cribs (infant beds)
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Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Property amenities
Food and drink
Restaurant
Room service (limited hours)
Working away
Business center
Meeting rooms
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Free newspapers in lobby
Luggage storage
Facilities
Garden
Terrace
Fitness center
Accessibility
Elevator
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
Room amenities
Be entertained
Television
Cable TV channels
Home comfort
Climate-controlled air conditioning and heating
Coffee/tea maker
Slippers
Sleep well
Blackout drapes/curtains
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Towels
Stay connected
Desk
Free newspapers
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Fees & policies
Refundable deposits
Deposit: CNY 300.0 per stay
Policies
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay
Also known as
Citytel Inn Beijing
Citytel Beijing
Citytel
Citytel Inn Hotel
Citytel Inn Beijing
Citytel Inn Hotel Beijing
Frequently asked questions
Does Citytel Inn offer free cancellation for a full refund?
Yes, Citytel Inn does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Citytel Inn?
Sorry, pets aren't allowed.
Is parking offered on site at Citytel Inn?
Yes, there's free self parking.
What are the check-in and check-out times at Citytel Inn?
Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is noon.
What is there to do at Citytel Inn and nearby?
Citytel Inn has a fitness center and a garden.
Are there restaurants at or near Citytel Inn?
Yes, there's an onsite restaurant.
What's the area around Citytel Inn like?
Citytel Inn is in Downtown Beijing, a short 9-minute walk from Wangfujing Station and 8 minutes' walk from Forbidden City.
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Reviews
Citytel Inn Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4
Cleanliness
9.0
Location
8.2
Staff & service
8.0
Property conditions & facilities
Reviews
Verified
10/10 Exceptional
May 31, 2017
Citytel inn
Great location. A few blocks away from wangfujing st., the subway, forbidden city etc. Rooms were clean and simple. We will stay here again
Eleanor
Eleanor, 4-night trip
Verified
2/10 Poor
Jan 22, 2020
Did not get the room I reserved. The room has no windows. When I mentioned this to the front desk, the staff just said all singles have no windows and then rudely stated that I can complain to the government as I wish.
Verified traveler
2-night trip
Verified
10/10 Exceptional
Jan 22, 2020
Excellent Service and Clean Room
Excellent Service and Clean Room. 10/10 Highly recommended
Verified traveler
5-night trip
Verified
8/10 Very good
Jan 20, 2020
가격을 생각하면 좋은 숙소.
서비스 좋았어요.(짐보관 서비스도 있어요.) 환풍기를 돌리면 담배냄새가 조금 나서 아쉬웠어요. 하지만 이 가격에 베이징 중심부에 이만한 곳도 없는 것 같아요.
We loved everything about the hotel. It was clean and in an excellent location. The only thing that we didn’t like was the instability of the water temperature. When I took a shower, the water would go from cold to really hot without me moving the knob. Other than that, everything was fantastic!
It was really reasonable to stay here. Though I could hear some noise from my room, the price and their service were quite good!! The staff at the front desk could speak English. Have fun!!
Verified traveler
3-night trip
Verified
10/10 Exceptional
Dec 15, 2019
Check in and out was good. Allowed early check in due to my early flight arrival. Location was good within 10mon walk to Tiananmen and Forbidden City and 7mins walk to Wangfujin shopping street and abundant food court and restaurants in shopping complex.
Staff was attentive to issue raised and rectified within the same day. Staff allowed check out at 1pm and another security staff named Nu Fong Jian (if I got his name correctly) was particularly helpful assisting to call local metered taxi (save cost versus Grab like service known as Di Di), guiding taxi to outside lobby and helping with luggage. Highly recommended.
Wilson
Wilson, 8-night trip
Verified
10/10 Exceptional
Dec 13, 2019
Comfortable and excellent location
Comfortable room, but really excellent location for a Beijing visitor considering the price -- between Tienanmen/Forbidden City and Wangfujing shopping district.
I had a slightly hard time finding the hotel, as I somehow at first approached from the backside. Once in the right place, no real language problems with the staff I interacted with. They put effort into the breakfast buffet which has Chinese and Western food.
Suggestion to the hotel: Provide a basic, paper English/Chinese map of the area including major landmarks and subway stations. I didn't see such a map, nor was one offered. The ban on google (maps), etc., means Westerners' usual ways of orienting ourselves are useless in China.
If you are an obvious foreigner, beware of scammers at nearby Wangfujing Street who will approach you and become instant friends. They will invite you to eat/drink (with you end up paying a big bill), to look at "their" artwork, to get a Chinese traditional medicine consultation, or some new scams of the future, with the aim of scamming you out of money. These scams (e.g. the notorious teahouse scam) seem to be a big business along Wangfujing pedestrian Street, as in certain other tourist spots in China.
Verified traveler
2-night trip
Verified
8/10 Very good
Dec 9, 2019
Reception needs more training and smile to assist customer. Bed is too hard and shower water temperature is not stable. Sometimes cold sometimes hot...
Changle
Changle, 1-night trip
Verified
6/10 Good
Dec 8, 2019
Atención mala poco cortés parece más un hostal que un hotel
Verified traveler
3-night trip
Verified
8/10 Very good
Nov 27, 2019
The location is excellent because it is very close to Wangfujing street.
The breakfast buffet opening time is a bit late at 7 am, since most day tours will pick up around 7 am. At that early, food places around the area still closed unless you don’t mind getting breakfast from Family Mart.
ChinaFirstTimer
ChinaFirstTimer, 2-night trip
Verified
8/10 Very good
Nov 23, 2019
Nice room but unexplained rule?
Facility was in great shape very clean and modern and non smoking.
Issue is I came to meet a tour guide friend who I have known for over 5 years. She lives more than an hour from Beijing and commutes daily. Due to some rule to even visit during the daytime paperwork needed to be filled out and they had to leave at 11:00 p.m. I would like an explanation. If I sign up for 2 adult guests why can’t 2 adult guests stay in the same room. Again please advise.
Service and amenities average. Good central location.
Verified traveler
5-night trip
Verified
2/10 Poor
Sep 7, 2019
No help from hotel staff. Upon arrival after a long journey, a hotel lady standing on top of hotel stairs watched me struggling to push my suitcase up the hotel ramp, she made a split second decision not to help and immediately ran inside. Upon my entrance to hotel they burst out laughing as it’s funny. Mold in shower. Restroom floor peeling and stained with urine. Strong order from the toilet. I tried to endure and solve the problem by myself as I was told by front desk to speak Chinese not English so I poured the entire bottle of shower gel inside toilet to mask the strong odor and closed the lid. Ican still smell it from the bedroom during the night with the smell literally stinging my eyes. Please consider to take this hotel off your hotel list and please don’t recommend to other Americans. The real condition is completely different from their pictures.