Isabella Boutique Hotel

Beach hotel with outdoor pool, near Quinta Alegría Shopping Mall

Choose dates to view prices

Wed, Mar 25
Thu, Mar 26
March 2026
11
April 2026
Near Quinta Alegría Shopping Mall and 3D Museum of Wonders, Isabella Boutique Hotel offers a serene retreat. Lounge by the outdoor pool or explore the surrounding attractions like Quinta Avenida; then, enjoy dinner at the on-site restaurant or grab a drink at the beach bar.
Good

Popular amenities

  • Pool
  • Airport transfer
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Connecting rooms available

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Beach bar
  • Room service
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Picnic area
  • Barbecue grills

Feel at home (6)

  • Connecting/adjoining rooms available
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
  • Premium bedding

Room options

Showing 4 of 4 rooms
Deluxe Cabin, 1 Queen Bed, Garden View, Garden Area | Courtyard
Deluxe Cabin, 1 Queen Bed, Garden View, Garden Area | Premium bedding, in-room safe, iron/ironing board, bed sheets
Deluxe Cabin, 1 Queen Bed, Garden View, Garden Area | Premium bedding, in-room safe, iron/ironing board, bed sheets
Deluxe Cabin, 1 Queen Bed, Garden View, Garden Area | Premium bedding, in-room safe, iron/ironing board, bed sheets

Deluxe Cabin, 1 Queen Bed, Garden View, Garden Area

Highlights

Patio
Individually decorated
Air conditioning
Connecting rooms available
Premium bedding
Ceiling fan
Designer toiletries
Private bathroom
  • Garden view
  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed
Shower, rainfall showerhead, designer toiletries, towels
Deluxe Triple Room, Multiple Beds | Premium bedding, in-room safe, iron/ironing board, bed sheets
Deluxe Triple Room, Multiple Beds | Premium bedding, in-room safe, iron/ironing board, bed sheets
Deluxe Triple Room, Multiple Beds | Premium bedding, in-room safe, iron/ironing board, bed sheets

Deluxe Triple Room, Multiple Beds

Highlights

Balcony
Air conditioning
Connecting rooms available
Premium bedding
Ceiling fan
Designer toiletries
Private bathroom
Rainfall showerhead
  • 344 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Bed
Deluxe Quadruple Room, Multiple Beds, Ocean View | Bathroom | Shower, rainfall showerhead, designer toiletries, towels
Deluxe Quadruple Room, Multiple Beds, Ocean View | Premium bedding, in-room safe, iron/ironing board, bed sheets
Deluxe Quadruple Room, Multiple Beds, Ocean View | Premium bedding, in-room safe, iron/ironing board, bed sheets
Deluxe Quadruple Room, Multiple Beds, Ocean View | Premium bedding, in-room safe, iron/ironing board, bed sheets

Deluxe Quadruple Room, Multiple Beds, Ocean View

Highlights

Balcony
Individually decorated
Air conditioning
Connecting rooms available
Premium bedding
Ceiling fan
Designer toiletries
Private bathroom
  • 344 sq ft
  • Sleeps 4
  • 2 Twin Beds and 1 Queen Bed
Superior Double Room, Pool View | Bathroom | Shower, rainfall showerhead, designer toiletries, towels
Superior Double Room, Pool View | Premium bedding, in-room safe, iron/ironing board, bed sheets
Superior Double Room, Pool View | Premium bedding, in-room safe, iron/ironing board, bed sheets
Superior Double Room, Pool View | Premium bedding, in-room safe, iron/ironing board, bed sheets

Superior Double Room, Pool View

Highlights

Air conditioning
Connecting rooms available
Premium bedding
Ceiling fan
Designer toiletries
Private bathroom
Rainfall showerhead
Champagne service
  • 248 sq ft
  • Sleeps 2
  • 2 Large Twin Beds OR 1 King Bed

Similar properties

Outdoor pool
  • Pool
  • Free breakfast
  • Spa
  • Airport transfer
8.4
Very Good
877 reviews
$49 nightly
$62 total
Mar 12 - Mar 13
Total with taxes and fees
Casa Kaoba Hotel & Suites
3 outdoor pools, cabanas (surcharge), pool umbrellas
  • Pool
  • Spa
  • Free parking
  • Free WiFi
9.0
Wonderful
2,060 reviews
$415 nightly
$506 total
Apr 1 - Apr 2
Total with taxes and fees
Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive
View from property
  • Pool
  • Spa
  • Airport transfer
  • Pet friendly
8.8
Excellent
1,010 reviews
$379 nightly
$461 total
Mar 22 - Mar 23
Total with taxes and fees
Mahekal Beach Front Resort & Spa
52-inch Smart TV with digital channels, TV, Netflix
  • Pool
  • Free breakfast
  • Spa
  • Airport transfer
9.4
Exceptional
184 reviews
$133 nightly
$164 total
Apr 6 - Apr 7
Total with taxes and fees
Terasu Riviera Maya Hotel & Spa, en Xcaret
Compare similar properties
Mod logo
Earn OneKeyCash on thousands of hotels when you sign in and book. More rewards for more adventures!

About the neighborhood

Map
Calle 14 Norte y la Playa, Playa del Carmen, QROO, 77710

What's nearby

  • Quinta Avenida - 2 min walk - 0.2 km
  • Quinta Alegría Shopping Mall - 2 min walk - 0.2 km
  • Playa del Carmen Main Beach - 2 min walk - 0.2 km
  • Mamitas Beach - 3 min walk - 0.3 km
  • Central Square - 8 min walk - 0.7 km

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive
  • Tulum Intl. Airport (TQO) - 98 min drive
  • Cozumel Intl. Airport (CZM) - 12.1 miles/19.4 km
  • Airport shuttle (surcharge)

Restaurants

  • ‪Aldea Corazón - ‬4 min walk
  • ‪Harry's Grill Prime Steakhouse & Raw Bar - ‬4 min walk
  • ‪Mandala - ‬2 min walk
  • ‪Ventanas - ‬5 min walk
  • ‪La Caprichoza - ‬4 min walk

About this property

Isabella Boutique Hotel

You'll be in a fantastic location at Isabella Boutique Hotel, just a 5-minute walk from Quinta Avenida and Quinta Alegría Shopping Mall. After splashing around at the outdoor pool, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Other features include a beach bar, a terrace, and a garden.

At a glance

Hotel size

    • 20 rooms
    • Arranged over 4 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Contactless check-in available
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • No cribs (infant beds)

Pets

    • Pets stay free (dogs and cats only)
    • Service animals welcome

Internet

    • Free WiFi in public areas

Parking

    • No onsite parking

Transfers

    • Airport shuttle on request (available 24 hours)*

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Beach bar
  • Barbecue grills
  • Private dining
  • Room service (late night)

What to do

  • Ecotours nearby
  • Boat tours nearby

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Luggage storage
  • Pool loungers

Facilities

  • 2 buildings/towers
  • Garden
  • Picnic area
  • Terrace
  • An outdoor pool
  • Traditional architecture

Room amenities

Home comfort

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board (on request)

Sleep well

  • Turndown service
  • Premium bedding

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Designer toiletries
  • Towels

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 30 per person (roundtrip)
  • Late check-out can be arranged for an extra charge (subject to availability)

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard

Also known as

Isabella Boutique Hotel Playa del Carmen
Isabella Boutique Playa del Carmen
Isabella Boutique Hotel Playa del Carmen
Isabella Boutique Playa del Carmen
Hotel Isabella Boutique Hotel Playa del Carmen
Playa del Carmen Isabella Boutique Hotel Hotel
Hotel Isabella Boutique Hotel
Isabella Boutique
Isabella Playa Del Carmen
Isabella Boutique Hotel Hotel
Isabella Boutique Hotel Playa del Carmen
Isabella Boutique Hotel Hotel Playa del Carmen

Frequently asked questions

Does Isabella Boutique Hotel offer free cancellation for a full refund?

Yes, Isabella Boutique Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Isabella Boutique Hotel?

Yes, there's an outdoor pool.

Are pets allowed at Isabella Boutique Hotel?

Yes, cats and dogs stay free.

Is parking offered on site at Isabella Boutique Hotel?

Sorry, there's no onsite parking at Isabella Boutique Hotel.

Is airport shuttle service offered by Isabella Boutique Hotel?

Yes, an airport shuttle is available. The charge is USD 30 per person roundtrip.

What are the check-in and check-out times at Isabella Boutique Hotel?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.

Is there an onsite casino at Isabella Boutique Hotel?

No, this hotel doesn't have a casino, but Riviera Gran Casino (8-min walk) is nearby.

What is there to do at Isabella Boutique Hotel and nearby?

Have fun during the warmer months with activities nearby such as boat tours. Additional recreation nearby includes ecotours. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a picnic area and a garden.

Are there restaurants at or near Isabella Boutique Hotel?

Yes, there's an onsite restaurant.

What's the area around Isabella Boutique Hotel like?

Isabella Boutique Hotel is in Downtown Playa del Carmen, a short 2-minute walk from Playa del Carmen Main Beach and 4 minutes' walk from Quinta Avenida.

Have a question?

Get instant answers with AI powered search of property information and reviews.

Isabella Boutique Hotel Reviews

7.6

Good

8.0

Cleanliness

8.2

Location

8.6

Staff & service

7.6

Property conditions & facilities

2/10 Poor

Booked a room and they didn't have it

Showed up and they told me the bungalow I booked wasn't available but i could have a room if I waited 40 minutes. An hour later I was told the room didn't have a lock and there was actually no where for me to stay. So I had to walk around and find another room at 10pm.. is say that's pretty bad.
joe, 1-night trip

10/10 Exceptional

Excelente!!!

El lugar, la atención increíble. El personal atento.
ISELA, 4-night trip

2/10 Poor

I chose this hotel based on old reviews. They probably have been closed for months due to COVID and reopened in the worst conditions possible. The room is dirty and smells like mold, the towels looked old and dirty, the bathroom was filthy and I could not dare to walk without shoes in the room NO WIFI in the room, not always the breakfast was available and to complete the disaster we saw a HUGE RAT outside the room!
Deborah, 7-night trip

2/10 Poor

Poor

The only person that was helpful was Danny. He should be the manager.
Arnold, 3-night trip

8/10 Very good

Me gustó que los encargados siempre me atendieron con amabilidad, aunque me hubiera gustado que la manija del baño no se cayera y que se le pudiera bajar al retrete, aparte de que no proporcionan ni shampoo ni acondicionador.
Natalia, 2-night trip

2/10 Poor

Not as advertised

Whole on vacation we decided to see if we could get a hotel closer to the beach. we found the hotel and the pictures looked great and decided to book. shortly thereafter we were walking back to our existing hotel and decided to walk by the new one all excited to see it. Unfortunately what we saw wasn't the same as what the pictures were. In all honesty the place looked closed. we decided that wasn't where we wanted to stay and within a few hours of making the reservation we were trying to cancel. Hotels.com attempted to reach the hotel for three days, when somebody finally answered they declined our request for a refund. We continued our vacation elsewhere and had to pay for rooms we didn't use.
John, 2-night trip

10/10 Exceptional

Muy buena la estancia y el hotel
Carlos Alfredo, 7-night trip

2/10 Poor

La atención es decepcionante. No están preparados para contingencias.
Paco, 2-night trip

10/10 Exceptional

It’s Perfect. Five stars. I travel solo and felt safe, cleaning was excellent. Staff even better. Highly recommend
Eb, 2-night trip

8/10 Very good

El hotel está bonito un poco descuidado, la atención por parte de la recepcionista es pecima, sin embargo el señor de mantenimiento muy amable y trataba de apoyar en todo
Jean Marie, 2-night trip

8/10 Very good

Just what you need to come in from an action packed day...basic shower and bed...but very clean.
Bajalo4, 1-night trip

8/10 Very good

Great affordable hotel to stay a few nights. There's no TV. The Martina Beach Club with which they have an agreement with is pretty far away. I wish they'd have an agreement with a closer one. Since I stayed during the pandemic and right after Delta came through, the hotel was pretty quiet. The Argentinean ladies at reception were nice.
MariaElena, 1-night trip

10/10 Exceptional

Calm, little oasis!

Nice calm vibe at this little oasis.
1-night trip

8/10 Very good

Personnels et propriétaires très charmants , se soucient de notre confort et bien-être. Très propre, Confortable, chaleureux et accueillant. À deux pas de la plage et des restaurants. Toutefois, les prix du petit restaurant sur place sont trop élevés, mais par contre délicieux. Bref, ce fut une belle découverte, à conseiller !!
Mélanie, 9-night trip

8/10 Very good

La posizione eccezionale, vicino al centro e vicino alla spiaggia
Daniela, 9-night trip

8/10 Very good

This was a great little hidden gem. Nice facility to crash after a day out adventuring.
Mandy, 2-night trip

10/10 Exceptional

We had a blast, Love your place

All the people who works there are incredible. Best location near the Clubs, beach and main street. Gracias Maj@s, We had a blast.
6-night trip

10/10 Exceptional

J'ai adoré la tranquillité de l'endroit et les proprios sont très sympathiques et accueillant. Tout était parfait !
7-night trip

10/10 Exceptional

Loved this place, very close to beach and market but nice and quiet
1-night trip

8/10 Very good

Solid Hotel, Good Price

Photos are accurate. The AC was broken in the room but everything else was as advertised. Good service, nice pool, and excellent location. It was quiet at night, as well, so sleeping was not an issue.
1-night trip

4/10 Fair

No habia internet en el establecimiento las veces que intente utilizarlo, aparte no hay cortinas ni puertas para el baño o la regadera.
7-night trip

10/10 Exceptional

Recomendable

La estancia fue buena, la cama un poco dura, limpieza diaria, toallas limpias, la alberca no tuvo horario para poder ocuparla, el personal bastante amable, cuenta con renta de bicicletas, AC, ideal para descansar y olvidad la rutina. volveré!!!
janet, 3-night trip

10/10 Exceptional

Nos encanta este hotel, es la segunda vez que nos hospedamos ahí y ya tenemos reservada una tercera, todo el personal es amable y te sientes como en casa, las habitaciones están limpias y son cómodas, cuentan con aire acondicionado, ventilador, agua caliente y camas cómodas con sábanas suaves, también puedes encontrar agua para beber y caja fuerte, la ubicación es excepcional,está a unos pasos de la quinta avenida y de la playa, el antro Mandala está muy cerca sin que llegue a escucharse el escándalo de éste, la atención de "Ayelen" es increíble, super amable y con una energía increíble, tuvimos la fortuna de conocer a los propietarios que también te hacen sentir como en casa. Cuentan con Day Pass así que puedes invitar a gente que no sea huésped o simplemente estar ahí y utilizar la alberca sin hospedarte pagando un monto super módico que es a consumo mínimo, el restaurante y el bar son muy buenos y los precios muy accesibles, un detalle que nos encanta es que puedes usar la alberca hasta tarde sin que estén presionando para que te salgas, sigan así y mil gracias!
SantiagoAI, 1-night trip

6/10 Good

Basic accommodations. The air smelled of rotten fish.
3-night trip

4/10 Fair

It’s a cute property, the bungalows are adorable, but very basic, basically just a room to sleep in. No televisions, hot water works sporadically, basic pool, & the beach nearby is not pretty and the air outside stinks like dead fish. I believe they have a restaurant there but never offer or showed us a menu. I wouldn’t stay there again.
5-night trip