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Riad Carole

3.5 star property
Riad with 2 bars/lounges, near Place Bab Doukkala

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Riad Carole

Courtyard
Terrace/patio
Family Room | Free WiFi, bed sheets
Restaurant
Beach/ocean view

Reviews

5.2 out of 10

Popular amenities

  • Airport transfer
  • Bar
  • Parking available
  • Spa
  • 24/7 front desk
  • Free WiFi
Main amenities
  • Daily housekeeping
  • Restaurant and 2 bars/lounges
  • Full-service spa
  • Rooftop terrace
  • Breakfast available
  • Ski passes
  • Valet parking
  • 24-hour room service
  • Coffee shop/cafe
  • In-room childcare
  • Airport drop-off service
  • Area shuttle
Feel at home
  • In-room childcare (surcharge)
  • Private bathroom
  • Daily housekeeping
  • Barbecue grill(s)
  • Snack bar/deli
  • Free toiletries
The price is $33
includes taxes & fees
$25 per night
Jan 12 - Jan 13, 2025

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Quadruple Room

Quadruple Room | Free WiFi, bed sheets

Quadruple Room

Highlights

Heating
Portable fan
Hair dryer
Private bathroom
Rainfall showerhead
Daily housekeeping
  • 161 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Standard Triple Room, 1 Bedroom

Free WiFi, bed sheets

Standard Triple Room, 1 Bedroom

Highlights

Air conditioning
Fan
Private bathroom
Hair dryer
Rainfall showerhead
Bathrobes
Daily housekeeping
  • 215 sq ft
  • Sleeps 4
  • 1 Large Twin Bed and 1 Twin Bed

View all photos for Traditional Double Room

Living area

Traditional Double Room

Highlights

Heating
Portable fan
Hair dryer
Private bathroom
Rainfall showerhead
Daily housekeeping
  • 108 sq ft
  • Sleeps 2
  • 1 Double Bed

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includes taxes & fees
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Jan 8 - Jan 9, 2025
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About the neighborhood

Map
71, Rue el Gza, Marrakech, 40000

What's nearby

  • Place Bab Doukkala - 8 min walk
  • Dar el Bacha Palace - 10 min walk
  • Le Jardin Secret - 13 min walk
  • Majorelle Garden - 14 min walk
  • Jemaa el-Fnaa - 4 min drive

Getting around

  • Menara Airport (RAK) - 18 min drive
  • Marrakech Central Station - 12 min drive
  • Airport drop-off service
  • Area shuttle (surcharge)
  • Train station drop-off (surcharge)
  • Train station pick-up (surcharge)
  • Shopping center shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Bus station shuttle (surcharge)

Restaurants

  • ‪Le Jardin - ‬11 min walk
  • ‪Ristorante I Limoni - ‬12 min walk
  • ‪Terrasse des Épices - ‬13 min walk
  • ‪Kesh Cup - ‬12 min walk
  • ‪Café Arabe - ‬13 min walk

About this property

Riad Carole

Riad Carole features a rooftop terrace and puts you within a 15-minute walk of Majorelle Garden. Guests can be pampered with deep-tissue massages at the spa and grab a bite to eat at the coffee shop/cafe. Other highlights include 2 bars/lounges, a snack bar/deli, and bike repair services.

Languages

Arabic, English, French

At a glance

DONE

Hotel size

    • 4 rooms
DONE

Arriving/Leaving

    • Check-in start time: 1:00 PM; Check-in end time: 10:00 PM
    • Contactless check-in available
    • Express check-in available
    • Early check-in subject to availability
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
    • Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival
    • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
    • You will be asked to provide the property with a copy of your passport after booking
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite valet parking (EUR 5 per night)
DONE

Transfers

    • Airport drop off on request(available 24 hours)*
    • Train station shuttle on request (available 24 hours)*
    • Bus station shuttle*
DONE

Offsite

    • Area shuttle within 5 kilometers*
    • Beach shuttle*
    • Shopping center shuttle*
    • Casino shuttle*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Local cuisine breakfast (surcharge) each morning 8:00 AM–10:30 AM
  • 2 bars/lounges
  • Restaurant
  • Coffee shop
  • Barbecue grills
  • Private dining
  • Private picnics
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Childcare in room (surcharge)

What to do

  • Beach shuttle (surcharge)
  • Ski passes
  • Skiing nearby
  • Hot springs nearby

Working away

  • Coworking spaces

Services

  • 24-hour front desk
  • Luggage storage
  • Beach shuttle (surcharge)
  • Bicycle rentals
  • Bike repair services
  • Romance packages

Facilities

  • Rooftop terrace
  • Television in common areas
  • Bicycle parking
  • Full-service spa
  • Massage/treatment rooms

Accessibility

  • Wheelchair-accessible path of travel
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • No elevator (single level property)

Room amenities

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi

More

  • Daily housekeeping

Special features

Spa

The onsite spa has 8 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a mud bath, a sauna, a spa tub, and a steam room. The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. There are hot springs/mineral springs on site.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 2.80 per person, per night. This tax does not apply to children under 12 years of age.
  • Resort fee: EUR 3 per person, per night

Optional extras

  • Local cuisine breakfast is offered for an extra charge of approximately EUR 3 for adults and EUR 3 for children
  • Airport shuttle service is offered for an extra charge of EUR 5 per person
  • Train station pick-up, train station drop-off, and bus station shuttle service is offered for an extra charge
  • Area shuttle service to the beach, casino, and shopping center is offered for an extra charge
  • Late check-in between 10:00 PM and 1:00 AM can be arranged for an extra charge of EUR 10.00
  • Air conditioning is available for an extra charge

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for EUR 10 per night

Parking

  • Valet parking costs EUR 5 per night

Pool, spa, & gym (if applicable)

  • Children under 12 years old are not allowed in the spa without adult supervision
  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property accepts credit cards and cash.
Cashless transactions are available.

Also known as

Riad Carol Marrakech
Carol Marrakech
Riad j'ddi
Riad Carol
Riad Carole Riad
Riad Carole Marrakech
Riad Carole Riad Marrakech

Frequently asked questions

Are pets allowed at Riad Carole?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Riad Carole?
Yes. Valet parking costs EUR 5 per night.
Is airport shuttle service offered by Riad Carole?
Yes, a shuttle from the hotel to the airport is available. The charge is EUR 5 per person.
What are the check-in and check-out times at Riad Carole?
Check-in start time: 1:00 PM; Check-in end time: 10:00 PM. Check-out time is noon. Express check-in and contactless check-in are available.
Is there an onsite casino at Riad Carole?
No, this riad doesn't have a casino, but Casino de Marrakech (5-min drive) and Le Grand Casino de la Mamounia (5-min drive) are both nearby.
What is there to do at Riad Carole and nearby?
Have fun with nearby winter activities like skiing. Additional recreation nearby includes hot springs. Indulge in a treatment at the spa and make the most of other amenities like 2 bars.
Are there restaurants at or near Riad Carole?
Yes, there's an onsite restaurant.
What's the area around Riad Carole like?
Riad Carole is a short 14-minute walk from Majorelle Garden and 10 minutes' walk from Dar el Bacha Palace.

Reviews

5.2

4.8/10

Cleanliness

6.4/10

Staff & service

5.8/10

Amenities

4.6/10

Property conditions & facilities

4.6/10

Eco-friendliness

Reviews

4/10 Fair

Underwhelming
Honestly it was a bit underwhelming. I booked this stay due to missing my flight so I didn't really look too much into it but if I had to stay longer than the 1 night I did, I'd look elsewhere. Started off with the manager/owner unable to even locate my booking (understandable as I'd only booked an hour ago), but insinuated I wouldn't be staying there tonight, even though I showed him the booking confirmation on my end multiple times. Eventually found it and gave me the spare room on the bottom floor. Room itself has no AC, just a single very bright bulb hanging from the ceiling, and is right next to the office which plays music until 10PM. It was okay to get through just the 1 night I needed, but the breakfast was extremely underwhelming for 3 EUR... When I asked for an omelette my reject was declined, to which I requested a boiled egg, and was told there is no eggs in breakfast, just 0.30 cent bread and a few different spreads. Overall experience was just a bit below average in my opinion, there is significant room for improvement.
1-night trip
Verified Hotels.com guest review

2/10 Poor

This was the worst experience the hotel had no fan or AC in the hotel in the 40 degree heat. Also charge you high prices for transport so be aware and use transport else where and not from the people from this hotel
HAKAM MOHAMED VALAPULLAI, 1-night family trip
Verified Expedia guest review

2/10 Poor

We paid 20 Euro to be taken to the hotel, I suggest you do the same or you won't find it. We had to wait for half an hour before we were picked up. On our arrival the reception by Jawad was fantastic, the staff were also great. But and this is a big but, the hotel is extremely basic. It is situated in the middle of Medina which is a plus. There was no AC in 32 plus temperature it had a fan which was very loud. If you are planning to stay more than a night I suggest choose somewhere outside of the Medina and make sure it meets your basic needs.
5-night romance trip
Verified Expedia guest review

2/10 Poor

The hotel states that there is 24 hour front desk service but the hotel did not open when I arrived at midnight because of the night bus. The gate was locked. No one responsed to the door bell and no one answered the phone calls. All I could do is to standing on the street for over a hour to wait and at last I still could not check in. I had to find another hotel immediately and it was a nightmare.
1-night trip
Verified Hotels.com guest review

8/10 Very Good

Don't judge a book by its cover
The facade outside is dirty and dusty but the inside Courtyard of the actual Hotel is an Oasis. BEWARE after paying the owner tried to pawn me off on his neighbor / brother into Anna Jason Riad have a different name that stank to high heaven of cat urine. INSIST I'm staying in the Riyadh Carol that is shown in the photos
Fredie, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

The riad is lovely and the hosts are very friendly and helpful, the breakfast is absolutely delicious! Very well located in Medina, easy to get to anywhere. We had a minor misunderstanding with the room when we arrived, as we had booked one type of room and were given a different kind, but it was sorted quickly. All in all, a positive experience.
7-night trip
Verified Expedia guest review

10/10 Exceptional

Very welcoming
We were made to feel like we were at home It's not a five star but the excellent communication made up for everything. I would stay there again anytime
Rina, 3-night trip
Verified Expedia guest review

8/10 Very Good

great location in the Medina
Good value given the price. Needs a little updating as looks a little tired. But it was a pleasant stay. Helpful staff
3-night trip
Verified Expedia guest review

2/10 Poor

Incredibly disappointing!
Arrived at noon and we were asked to wait 5 minutes and have tea. All three staff members doasaleared for over an hour! We called through the building, knocked on the door, tried calling the hotel and got nothing. Eventually I went searching through the building to find them watching tv. The woman told me that apparently her co-worker (not one of the other 3 people on site) who does the check ins never showed up and I would have to wait. She gave us no indication of this before! She didn't tell us anything about the situation- just left us in the lobby. We were incredibly frustrated! We were in the process of booking another room when they finally let us in- and out of sheer exhaustion from our travel and desperation to get out of the room we took the room. Big mistake. The room was mouldy, musty and damp, one towel was putrid, the other smelled less bad but was covered in stains. The hot water didn't work for a shower in the evening. The room was so cold that we we woke up to dig through our bag for extra layers at night. I put a filter on my Expedia search looking for places with breakfast included, and yet after waiting an hour in the morning we were told that breakfast was not included. This place stinks! They didn't even have a map to give us of the city! So when we finally got out of the riad, we had no idea where to go. None of the staff tried to help us at any point, they hardly even spoke to us. Don't be fooled by the pretty patio, this place is not worth your time
2 canadians, 1-night trip
Verified Expedia guest review

2/10 Poor

Rasmus, 1-night trip
Verified Hotels.com guest review

6/10 Good

Just about ok
Do not expect to get everything that is in the add. There is no pool, no spa, the showers are without hot water and with almost no pressure. No reception or lobby to talk about and no snackbar. In one week no one ever cleaned my room. They did however have a good breakfast, easy transfer for the airport and cold beers for sale!
Jimmy, 7-night trip
Verified Hotels.com guest review

8/10 Very Good

La habitación era muy grande y fresca, a pesar de que el aire acondicionado no funcionaba, pero no fue necesario usarlo. Aunque el hotel está en una calle ruidosa, desde dentro no se oye absolutamente ningún ruido. Tiene un patio precioso con muchas plantas, espacios para sentarse y mesas, también había una familia de pajaritos, acostumbrados a la gente, que venían muy cerca cuando les daba pan. Ellos alegraban el ambiente con sus trinos. En general fue una estancia agradable para mi y volvería de nuevo. También tiene servicio de recogida y traslado al aeropuerto. Esta muy bien localizado y hay muchos restaurantes, tiendas y mercados en el,área.
Maria del Pilar, 3-night trip
Verified Expedia guest review

8/10 Very Good

Nel cuore di Fez
Bel riad dentro la Medina personale molto gentile e disponibile
Franco, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Isabelle, 5-night trip
Verified Expedia guest review

4/10 Fair

L'hébergement ne correspond pas du tout a la description, aucun entretien pendant notre séjour, pas de serviettes, ni produits d'entretien alors que c'est compris, la chasse d'eau disfonctionne il faut utiliser un seau d'eau équipements vétustes et présence de cafards et la moitié des lumières ne fonctionnent pas. Difficile aussi de prendre une vraie douche...Les photos ne sont pas contractuelles ne correspondent pas du tout a l'état actuel de l'établissement. Très mauvaise expérience je recommande pas du tout
massika, 5-night trip
Verified Expedia guest review

6/10 Good

Décor sympathique
Riad très sympathique et tres colorés. Bien protéger de la chaleur et du bruits de la rue passante ce qui fait un lieu très calme. Il faudrait que se lieu soit mieux indiqué par une affiche par exemple. La literie est a changer et un peux de rénovation ne ferai pas de mal.
Candice, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

L’hôte a été très professionnel Le lieu est charmant Très bien placé pour faire des visites à pied
1-night family trip
Verified Ebookers guest review

8/10 Very Good

Αριστη σχέση ποιότητας-τιμής, τέλειοι άνθρωποι!
Το ριαντ είναι πανέμορφο, με εξαιρετική διακόσμηση, το προσωπικό είναι φιλικότατο και έτοιμο να σε βοηθήσει σε ότι χρειαστείς. Ρώτησα τον διευθυντή πού ψωνίζει τα σεντόνια του γιατί ήταν πολύ απαλά και εκείνος δεν μας είπε απλά ποιό μαγαζί είναι, αλλά μας πήγε με το αυτοκίνητο του! Μέχρι πού προσφέρθηκε να μας παει στο αεροδρόμιο όταν επιστρέψουμε ξανά στο Μαρρακές απο τις υπόλοιπες πολεις που θα δούμε, αν δεν βρούμε ταξί εύκολα, μιας και θα φτάσουμε στην πόλη 2 η ωρα το πρωί και θα κατευθυνθούμε αμέσως προς το αεροδρόμιο! Οι άνθρωποι του ριαντ ειναι εξαιρετικοί. Το μονο που θα χρειαζόταν ειναι μια ανακαίνιση στο μπάνιο, αλλά κατα τα άλλα ηταν εξαιρετική επιλογή για ενα ζευγάρι με 3 παιδιά οπως εμείς. Μείναμε 3 νύχτες και η σχέση ποιότητας -τιμής είναι επίσης άριστη!
SOFIA, 3-night family trip
Verified Hotels.com guest review

8/10 Very Good

Uniek in zijn eenvoud. Echt Marokkaans. Simpel maar ok
Hendrikus, 4-night romance trip
Verified Expedia guest review

8/10 Very Good

Marrakech in famiglia
Riad centrale, il proprietario molto disponibile ci ha aiutato in ogni modo,abbiamo anche cenato spesso da lui cucina molto buona... non è il massimo della pulizia ma ottimo rapporto qualità prezzo ... ho letto altre recensioni dove si lamentano di assenza carta igienica e acqua fredda ... noi abbiamo sempre avuto acqua calda ed eravamo 4 adulto e 5 bambini e la carta igienica non è mai mancata .... nel riad disponibilità anche di bevande birre e vino.
letizia, 7-night family trip
Verified Hotels.com guest review

2/10 Poor

Enige wat goed is is de ligging dat is centraal Voor de rest zou ik het niemand aanbevelen. Vergane glorie
3-night family trip
Verified Expedia guest review

8/10 Very Good

hamdiatou, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

Le Riad en lui lême la situation géographique pittoresque mais il nécessiterait un rafraichissement
7-night trip with friends
Verified Expedia guest review

2/10 Poor

7-night trip
Verified Expedia guest review

2/10 Poor

La zona de ubicación es fea. Aunque caminando esta 15 minutos de la plaza central. Es difícil de llagar, solo casi imposible y tiene un cartel muy pequeño. La habitación es pequeña vieja con olor a humedad y un baño pequeño y con olor desagradable. La patio interno del riad es lo más bonito.
2-night trip
Verified Expedia guest review