8/10 Very Good
Nov 17, 2021
Great location but poor management
The hotel is in a beautiful building and most of the rooms seem quite comfortable. Breakfast is also delicious. Location is wonderful.
Unfortunately, the general management of the hotel is not well organized. They changed my room a night before my departure due to a renovation and put me in a room which reeked of cleaning supplies at first then of cigarettes. As I have horrible allergies, it ended up being a sleepless night. On top of that when I was about to leave, they wanted to charge me an extra fee due to the new value of the exchange rate which I refused to pay. I was really upset with my overall experience. Would I stay there again? I don’t think so mainly because there are many great hotels nearby for the same price.
Verified traveler
4-night trip
Verified Hotels.com guest review