8/10 Very Good
Nov 26, 2024
Hexham trip
Stunning drive in in late evening all very impressive, we ate at the hotel from the bar menu which was not offered initially until we asked for it.
Our room was in the cottages, heating was off, november stay so would have expected a warm welcome. could get the TV to work despite good instructions.
Staff offered to help when asked wgoch was great. Rooms were a little tired and functional which given the setting was a surprise, an opportunity missed.
Bed, however, was very comfortable and immense. The row of 3 pillows offering intreging possibilities
Basically a good place to stay but not quite as exciting as appearance suggested as somehow lacked a finishing touch
I would stay again but perhaps not the same room.
Paul
Paul, 2-night business trip
Verified Hotels.com guest review