4/10 Fair
Jul 7, 2024
It's a really awful experience!!
I booked two rooms, air conditioner for two rooms are not cooling at all. Outside temperature is 37 celsius degree, in the room is 29 celsius degree. It's really hard to stand in such a hot & humid surrounding in your own room.
I didn't get any practical solution even ask front desk to do something. All I get the answer is in the late night hotel staff said they can arrange one room only.
What a small chance it'd be happened the same problem in the two different rooms.
If they can't prepare the room facility well, they shouldn't arrange such a kind of room to customer!
Air conditioner is a necessity facility.
Verified traveler
3-night business trip
Verified Hotels.com guest review