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The Charles Hotel

3.0 star property
Chatham hotel with restaurant and bar/lounge

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Charles Hotel

Desk, soundproofing, iron/ironing board, free WiFi
Property entrance
Exterior
Interior
Bar (on property)

Reviews

7.4 out of 10

Good

Popular amenities

  • Bar
  • Free parking
  • Free WiFi
  • Restaurant
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Meeting rooms
  • Terrace
  • Front-desk safe
  • Concierge services
  • Free newspapers in the lobby
  • Luggage storage
  • Limited hour front desk
  • Banquet hall
Feel at home
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Coffee/tea maker
  • Free self parking
The price is $75
includes taxes & fees
$63 per night
Dec 29 - Dec 30

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Deluxe Triple Room

Desk, soundproofing, iron/ironing board, free WiFi

Deluxe Triple Room

Highlights

Soundproofed
Heating
Flat-screen TV
Private bathroom
Hair dryer
Coffee/tea maker
Electric kettle
Digital channels
  • 300 sq ft
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Double Room

Desk, soundproofing, iron/ironing board, free WiFi

Double Room

Highlights

Soundproofed
Heating
Flat-screen TV
Private bathroom
Hair dryer
Coffee/tea maker
Electric kettle
Digital channels
  • 300 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room, 1 Twin Bed, Non Smoking

Single Room, 1 Twin Bed, Non Smoking | Desk, soundproofing, iron/ironing board, free WiFi

Single Room, 1 Twin Bed, Non Smoking

Highlights

Soundproofed
Heating
Flat-screen TV
Private bathroom
Hair dryer
Coffee/tea maker
Electric kettle
Digital channels
  • 250 sq ft
  • Sleeps 1
  • 1 Twin Bed

Similar properties

Deluxe Queen Room | Soundproofing, free WiFi, bed sheets

St George Hotel Rochester - Chatham

Free parking
Free WiFi
Restaurant
Bar
7.2 out of 10, Good, (422)
The price is $71
includes taxes & fees
$59 per night
Dec 2 - Dec 3
St George Hotel Rochester - Chatham
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About the neighborhood

Map
15 New Road, Chatham, England, ME4 4QJ

What's nearby

  • Central Theatre - 5 min walk - 0.5 km
  • Historic Dockyard Chatham - 17 min walk - 1.4 km
  • Rochester Cathedral - 3 min drive - 2.2 km
  • Rochester Castle - 3 min drive - 2.2 km
  • Diggerland - 7 min drive - 5.2 km

Getting around

  • London City Airport (LCY) - 62 min drive
  • London (SEN-Southend) - 68 min drive
  • Chatham Station - 3 min walk
  • Rainham Station - 8 min drive
  • Rochester Station - 22 min walk

Restaurants

  • ‪J D Wetherspoon the Thomas Waghorn - ‬3 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Subway - ‬15 min walk
  • ‪Spoon World Buffet - ‬6 min walk
  • ‪Coffee Republic - ‬5 min walk

About this property

The Charles Hotel

Located near a train station, The Charles Hotel is a great choice for a stay in Chatham. You can relax with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat.

Languages

Arabic, English, Hindi, Urdu

At a glance

Hotel size

  • 20 rooms

Arriving/Leaving

  • Check-in start time: 3 PM; Check-in end time: 11:00 PM
  • Contactless check-in available
  • Early check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is 11:00 AM
  • Contactless check-out available

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • The front desk is open daily from 3:00 PM - 11:00 PM
  • Front desk staffed during limited hours
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge

Working away

  • Meeting rooms

Services

  • Front desk (limited hours)
  • Concierge services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Terrace
  • Banquet hall

Room amenities

Be entertained

  • 28-inch flat-screen TV
  • Digital TV channels

Home comfort

  • Heating
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)

Policies

This property does not have elevators.
This property accepts credit cards, debit cards and cash.

Also known as

Charles Hotel Chatham
The Charles Hotel Hotel
The Charles Hotel Chatham
The Charles Hotel Hotel Chatham

Frequently asked questions

Does The Charles Hotel offer free cancellation for a full refund?
Yes, The Charles Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at The Charles Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at The Charles Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at The Charles Hotel?
Check-in start time: 3 PM; Check-in end time: 11:00 PM. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Contactless check-in and check-out are available.
Are there restaurants at or near The Charles Hotel?
Yes, there's an onsite restaurant.
What's the area around The Charles Hotel like?
The Charles Hotel is a short 3-minute walk from Chatham Station and 5 minutes' walk from Central Theatre.

Reviews

7.4

Good

8.0/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

7.6/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

6/10 Good

Darran, 3-night business trip
Verified Hotels.com guest review

2/10 Poor

Shanu, 5-night trip
Verified Hotels.com guest review

2/10 Poor

The room was a decent size but there was a strange smell in the room, the bathroom was very small and hard to manoeuvre around. There was a lot of mould around the seals in the shower. The bed had a large dent in the mattress and clearly needs replaced. The walls of the room need cleaned, tv remote was filthy. I only stayed because it was a single over night stay otherwise I would have found alternative accommodation.
1-night business trip
Verified Hotels.com guest review

2/10 Poor

Poor check in service, rooms had a bad smell and the bathroom was so small it was difficult to move around and get into the shower.
1-night business trip
Verified Hotels.com guest review

4/10 Fair

Not great at all.....
Got the impression that the hotel had just been renovated however there were still elements of the previous state....damp on the walls, dirty and insects crawling around in the bathroom.
Paul, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Yh really good
Zack, 1-night trip
Verified Expedia guest review

6/10 Good

Servicable but not recommended.
Meh. It was ok I suppose. Was blocked in the narrow car park. The narrow metal spiral steps to get in the building were not good if you have a bag. Inside was clean but minimal. No lift. Narrow steps on the stair cse to the second floor. Bed was hard. Even after we turned on the switch for the hot water and waited, there was no hot water for the shower. No a/c just a fan.
Ian, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Colin, 1-night business trip
Verified Hotels.com guest review

6/10 Good

Beding and towels were clean.Bed comfortable.
Diane, 1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

It's in a prime location for transport and you have easy access to local shops restaurants and a lot of history
Paul, 1-night trip
Verified Expedia guest review

6/10 Good

James, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Me, my partner and my 6 month old daughter stayed in the hotel, the shower was blocked and we had to ask multiple times to get it sorted so that we could shower. The shower temperature wouldn't regulate so we ended up having to keep adjusting throughout the shower, when we asked if something could be done we were ignored and they just left the room. The room was very hot and the fan was broken so we couldn't keep cool.
Liam, 2-night family trip
Verified Hotels.com guest review

8/10 Very Good

Pierre, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

MANZIL, 1-night trip with friends
Verified Hotels.com guest review

2/10 Poor

The room was smaller than shown on the pictures when booking. There was dampness on the wall in the room. Stairs were steep further you went up, this place was not disable friendly at all. Furthermore when we arrived at the reception booking for breakfast they asked what time we wanted between 7 and 10. We said 7am would be perfect. In the morning however it turns out they booked it on the time we said we would be event which was 10am, there no one there to serve breakfast at the time we request. I requested for refund, since we had to go else for breakfast to be ready in time for the event. I had to argue and repeat myself until they told us we have to wait until manager comes in. They said they would call me back at 5pm yet they didn't call until 8pm even then they argue saying we must said 10am because the staff put in the system as 10am saying that he check CCTV to check and then refund if I was right.
Luke, 1-night trip
Verified Hotels.com guest review

2/10 Poor

There was no towels in the bathroom. Staff knocked on the door before checkout time. On leaving, I pulled back the sheets, and there was blood and urine stains on the matress. Disgusting!!
Janet, 1-night romance trip
Verified Expedia guest review

4/10 Fair

Nothing really apart from the tv Internet
Redouan, 1-night trip
Verified Expedia guest review

8/10 Very Good

Friendly staff ..compact but comfortable room. Apparent lots of work.been done ... some details still to go, my blind not working properly. Internet access didnt work. Breakfast like a farce..clearly not had 6 cooked breakfast orders before. Not enough cups; tea, and coffee and water not readily available. Milk for cereal seemed to be a problem. Despite this the staff were friendly they just hadnt planned how to serve.
Lesley Corke, 1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Sean, 1-night trip
Verified Hotels.com guest review

6/10 Good

Jeffery, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Quite a night
Very reasonably priced. Very central - near the train station. Staff couldnt do enough for us. The adjoining restaurant was lovely. Very posh and food good- especially as we were in a hurry. Shower/ loo very clean and swish. Single room warm and you could open the windo. THANK GOD! I hate the major chains who rely on aircon only as it never works all might long and it's noisy and you feel so stuffy in the morning. Brakfast was fine. I had no complaints and the staff did their upmost to accommodate my....awkward friends. Veil drawn on them, I'm afraid!
frances, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Rubbish
Rubbish...do not book this hotel.. there was no one on reception to let me check in... left on the end and booked another hotel.. seeking refund... Do not book!!!.
Azhar, 1-night business trip
Verified Hotels.com guest review

2/10 Poor

Jeremy, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

There was no hot water in the evening or in the morning for a shower, couldn’t find a member of staff to talk to, I was told there would be a full English breakfast available in the morning from 7am, myself and another guess was waiting around from 7.15 and again no member of staff to assist, all round very disappointing
Stephen, 1-night business trip
Verified Expedia guest review

8/10 Very Good

Friendly staff.
Graham, 1-night trip
Verified Expedia guest review