2/10 Poor
Nov 20, 2024
Never again!
From the get go there was next to none customer service. The managers were arguing as I arrived and carried on even after I rang the bell. I was not alone in hearing this as another guest told me they heard it too. When we got back from dinner there were 5 guests who could not get hold of anyone to give them their room. Other guests and myself helped them out by offering them beds in our rooms. I literally had 3 strangers sleeping in one of my bedrooms. The shower was clogged and didn’t drain away and the shower pressure was very low, hard to rinse hair out before the shower base overflowed. There was 1/2 roll of toilet paper with no spares. Overall an awful experience.
REBECCA
REBECCA, 1-night business trip
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