In general, this is a good hotel, probably one of the best in Tashkent, but there are some things that don't meet the level of service you would find in Hyatt properties in other countries.
Great breakfast staff, good room service, and kind front desk staff. I can't understand the logic of leaving only decaf coffee capsules for the coffee maker, and I had to remind them about that on each of my last four stays at this hotel.
Also, the hair salon could learn some lessons about proper service and interactions with customers. Actually, the barber was quite good, but the male administrator at the reception of the salon was really, really bad. The first time I tried to reserve a haircut, I couldn't because he was busy on the phone ordering his food delivery. Then, when I did get a haircut, they had no way for me to pay other than with cash...very rude and probably should not be dealing with customers ever. Bad association for the hotel in general.