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Hotel Santuario Machu Picchu

3.0 star property
Hotel with restaurant, near Aguas Calientes Hot Springs

Choose dates to view prices

In the heart of Aguas Calientes, Hotel Santuario Machu Picchu offers a warm welcome with dry cleaning services and a restaurant. Stay connected with in-room WiFi, enjoy luggage storage and browse through free newspapers. With tour assistance available 24/7 at the front desk.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Restaurant
  • Laundry facilities
  • 24/7 front desk
  • Non-smoking

Main amenities (9)

  • Daily housekeeping
  • Restaurant
  • Room service
  • 24-hour front desk
  • Front-desk safe
  • Laundry service
  • Free newspapers in the lobby
  • Luggage storage
  • Tour/ticket assistance

Feel at home (6)

  • Private bathroom
  • Television
  • Daily housekeeping
  • Elevator
  • Dry cleaning/laundry service
  • Hair dryer

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Double Room

Double Room | In-room safe, free WiFi, bed sheets

Double Room

Highlights

Balcony
Flat-screen TV
Hair dryer
Private bathroom
Cable channels
In-room safe
Daily housekeeping
  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Habitacion Twin

Habitacion Twin | In-room safe, free WiFi, bed sheets

Habitacion Twin

Highlights

Balcony
Flat-screen TV
Hair dryer
Private bathroom
Cable channels
In-room safe
Daily housekeeping
  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Triple Room

Triple Room | In-room safe, free WiFi, bed sheets

Triple Room

Highlights

Balcony
Flat-screen TV
Hair dryer
Private bathroom
Cable channels
In-room safe
Daily housekeeping
  • 301 sq ft
  • Sleeps 3
  • 3 Twin Beds

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About the neighborhood

Map
Av Hermanos Ayar No. 105, Machu Picchu, 8681

What's nearby

  • Historic Sanctuary of Machu Picchu - 1 min walk - 0.0 km
  • Manco Capac Square - 2 min walk - 0.2 km
  • Aguas Calientes Hot Springs - 13 min walk - 1.0 km
  • Butterfly Farm of Machu Picchu - 3 min drive - 1.2 km
  • Manuel Chavez Ballon Site Museum - 4 min drive - 1.9 km

Getting around

  • Alejandro Velasco Astete Intl. Airport (CUZ) - 47.4 miles/76.3 km
  • Machu Picchu Station - 6 min walk

Restaurants

  • ‪Toto's House Restaurante - ‬3 min walk
  • ‪Restaurant Fortaleza - ‬3 min walk
  • ‪Munaycha - ‬6 min walk
  • ‪Mesa 7 Restaurant Mapi - ‬4 min walk
  • ‪Hot Springs 2 Restaurant - ‬6 min walk

About this property

Hotel Santuario Machu Picchu

Hotel Santuario Machu Picchu offers a great location, putting you within a 15-minute walk of Aguas Calientes Hot Springs.

At a glance

DONE

Hotel size

    • 38 rooms
DONE

Arriving/Leaving

    • Check-in start time: 10 AM; Check-in end time: midnight
    • Minimum check-in age: 18
    • Check-out time is 9 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Room service

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Safe-deposit box at front desk

Accessibility

  • Elevator

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Sleep well

  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower only
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • You may be required to pay the following charge at the property: Peru Value-Added Tax (VAT) at 18%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Peru. The exemption applies only to stays in Peru not exceeding 60 days.

Children & extra beds

  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover
According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
Property Registration Number 20564042103

Also known as

Hotel Santuario
Santuario Machu Picchu
Santuario Machu Picchu
Hotel Santuario Machu Picchu Hotel
Hotel Santuario Machu Picchu Machu Picchu
Hotel Santuario Machu Picchu Hotel Machu Picchu

Frequently asked questions

Does Hotel Santuario Machu Picchu offer free cancellation for a full refund?

Yes, Hotel Santuario Machu Picchu does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Santuario Machu Picchu?

Sorry, pets aren't allowed.

Is parking offered on site at Hotel Santuario Machu Picchu?

Sorry, there's no onsite parking at Hotel Santuario Machu Picchu.

What are the check-in and check-out times at Hotel Santuario Machu Picchu?

Check-in start time: 10 AM; Check-in end time: midnight. Check-out time is 9 AM.

Are there restaurants at or near Hotel Santuario Machu Picchu?

Yes, there's an onsite restaurant.

Does Hotel Santuario Machu Picchu have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Hotel Santuario Machu Picchu like?

Hotel Santuario Machu Picchu is a short 6-minute walk from Machu Picchu Station and 13 minutes' walk from Aguas Calientes Hot Springs.

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Reviews

Hotel Santuario Machu Picchu Reviews

8.6

Excellent

8.8

Cleanliness

8.2

Location

8.8

Staff & service

9.6

Eco-friendliness

8.2

Property conditions & facilities

Reviews

8/10 Very good

Good
Kendi, 3-night trip

10/10 Exceptional

Good

10/10 Exceptional

I liked that the breakfast buffet had alot of different food options such as eggs, sausage, sliced ham, pineapple, papaya, watermelon, avocado, brocolli, croissant, seasame bread, ect. I also liked that the view from my room was amazing. I could see the river and the mountain from my room. The hotel staff was very friendly and polite. They got us in contact with our tour guide for Machu Picchu (Eddy) who did a great job. There is an elevator at this hotel. The hot water in the shower worked fine. The sheets on the bed kept me warm during the chilly night. The wifi worked excellent. Something I didn't like about the hotel is that there isn't a fridge or microwave in the room.
Michael, 2-night trip

2/10 Poor

Owner is a thief!!!

Don't go here!!! The owner is a thief. I booked a room here and when I showed up, the owner answered the door and told me he was closed. I showed up well within their posted check-in time. Then he has the audacity to say that I don't "qualify" for a refund!!! It's a good thing I was able to find a hostel nearby or I would have spent this night out on the street!
Patrick, 1-night trip

10/10 Exceptional

Ein schönes Hotel, sauber, hervorragende Lage, Zimmer groß, gut eingerichtet, man hat alles, was man braucht, sauber! Sehr nettes, zuvorkommendes Personal. Auf jeden Fall empfehlenswertes Hotel!!

10/10 Exceptional

Tudo okay. O pessoal da propriedade são muito atenciosos. Excelente!
Felix, 1-night trip

10/10 Exceptional

Very accommodating staff. Good breakfast. ELEVATOR! Hot shower. One of the staff took my luggage three blocks to the train station for me. I would stay there again.
Elizabeth, 1-night trip

10/10 Exceptional

Hotel com boa estrutura

Não tem custo beneficio bom na cidade, mas pelo menos aqui é um hotel com ótima estrutura , sem luxo mas com toda comodidade necessária para passar de 1 a 3 noites. Peça quarto da frente, a vista é bem bonita para o Rio e as montanhas. Super recomendo!
1-night trip

8/10 Very good

Muy bueno en precio y calidad

El hotel, sin pretensiones, es una excelente opción para quienes van de paso a Machu Picchu. Buenas camas, buena ubicación y personal impecable.
Patricia Mónica, 1-night trip

10/10 Exceptional

Good services, all staff are friendly and cheerful, most importantly they are helpful through their hearts. Location is a bit (a few hundreds meters) far from center, very convenient but keep tranquility.
2-night trip

4/10 Fair

I had to book another day due to rail strike and booked wrong week by accident. I stayed the week before but they wouldn't refund the incorrect booking.
John, 1-night trip

10/10 Exceptional

I loved the sound of the stream off our balcony with its view.
Michael, 2-night trip

10/10 Exceptional

Muy recomendable Hotel Santuario en MachuPicchu

Decidimos quedarnos 2 noches en MachuPicchu pueblo ya que habíamos decidido no sólo visitar las ruinas de MachuPicchu sino también subir al WaynaPicchu, y no queríamos andar a las corridas. El hotel Santuario nos agradó mucho, muy cómoda la habitación y muy buena la atención de todo el personal. Y a solo 3 minutos de la estación de ferrocarril. Muy recomendable!!!
Jaime, 2-night trip

10/10 Exceptional

La limpieza muy buena pero solo el desayuno que es limitado
1-night trip

10/10 Exceptional

I was fortunate to have a room with a balcony overlooking the Urubamba River. The sound of the rushing river flowing past the hotel brought a sense of tranquility that I wasn't expecting when I booked the hotel. It is within a 2 minute walk to the town center. My room was clean and the shower had hot water.
Patrick, 4-night trip

10/10 Exceptional

Machu Picchu stay.

Very friendly staff. Could not be any closer to the bus to Machu Pichu. Clean comfortable room and very good breakfast.
candido, 2-night trip

8/10 Very good

Not a bad place to home base from

Smelly bathroom and subpar breakfast, but very friendly and accommodating staff. All other aspect were good, and view & location were amazing.
JEFF, 3-night trip

8/10 Very good

Location to trail was perfect with beatiful mystical river views.
1-night trip

8/10 Very good

Nice spot on the river and near town

Nice spot overlooking river and quiet but still handy for the town
Philippa, 3-night trip

6/10 Good

Ubicación, tranquilidad

Excelente ubicación, lejos del bullicio, frente al río y a 400m de la terminal de micros para MP.Dormirse con el murmullo del río es de lo más relajante. Las camas son muy cómodas Tuvimos algunos problemas con el agua caliente, de repente se cortaba totalmente y volvía a la hora o dos horas.....Los tres días nos pasó lo mismo. Desayuno zafa bien; comienza a las 6 AM , que es un poco tarde si se quiere aprovechar machu picchu a primera hora. El check out es a las 9, y te ofrecen un late checK out si te vas a las 10! La relación calidad-precio es buena, volvería. Estaría bueno si tienen en cuenta algunos de estos detalles que te pueden poner de mal humor...
Mariela, 2-night trip

6/10 Good

This property advertises a restaurant on Expedia, but they either do not have one or it was not in operation during our stay. This was aggravating because the restaurant was one of the key reasons we booked this place. Otherwise, staff is friendly, hotel is close to bus stop for Machu Picchu, and they have a nice breakfast buffet.
2-night trip

10/10 Exceptional

In a quiet area, next to the river

We enjoyed our time here. The first room we were given had no view - except of a building. We asked for, and were given, a front room with a river view. No balcony, but we pulled up the two chairs in the room, opened and window and enjoyed the sounds of the river and mountain breezes. Breakfast was early enough that we could enjoy the buffet, with hot eggs cooked to order, before catching the bus up to Machu Picchu. We only stayed the one night but the room was comfortable, not spacious but comfortable, clean and had a portable heater provided for those cool nights. The staff was very helpful as we asked for directions and help with a variety of topics.
MargaretandBill, 1-night trip

10/10 Exceptional

Diamond in the Hot Water Rough of Aguas Calientes

This is a very nice hotel in the very touristy town of Aguas Calientes (Machu Picchu Pueblo). The service was top notch for all parts of our one night stay. We arrived in the afternoon and asked if we might have a river view room. The desk clerk graciously gave us a beautiful 3rd floor room with a balcony overlooking the river (first and last photos below were taken from the balcony). The street below gets a little busy with transit buses starting around 5 am but if you are going to Machu Picchu, you probably want to be awake by then anyway. The complimentary breakfast service begins at 5:30 am and was really nice. The bus to MP and train station are easy walking distance. Finally, the hotel will store your luggage for the day while you journey to MP then, if you wish, deliver it to the train station for your departure when you return, a really nice perk. We would stay again for our next once in a lifetime trip!
Jeff, 1-night trip

10/10 Exceptional

Luxurious. Best hotel stay in Peru!

Luxurious. Best hotel stay in Peru! Wish we stayed another night or two!
jen, 2-night trip

8/10 Very good

Great!

Great money / value hotel! Recommended