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Hotel de 5 estrellas frente a la playa con spa, cerca de Área comercial D'Mall en Borácay
I love everything about our stay. I just hate that there’s a visiting hours for friends…
abr. 2, 2022
Clean but crowded
feb. 10, 2022
Recuerda: acumula 10 sellos y recibe una noche de recompensa*
El spa abre todos los días.
Esta propiedad informa que actualmente aplica medidas de limpieza adicional y seguridad de los huéspedes.
Las instalaciones se limpian con desinfectante; las superficies que más se usan se limpian con desinfectante entre las estadías; y las sábanas y toallas se lavan a una temperatura de al menos 60 °C.
Hay equipos de protección personal disponibles para los huéspedes, como cubrebocas y guantes.
Se implementan medidas de distanciamiento social; el personal usa equipos de protección; el personal atiende detrás de paneles de acrílico en las principales áreas de contacto; se controla la temperatura del personal de manera periódica; hay controles de temperatura disponibles para los huéspedes; y se ofrece desinfectante para manos a los huéspedes.
Hay opciones disponibles de alimentos envueltos por separado para el desayuno, el almuerzo y la cena, y también a través del servicio a la habitación.
Cada habitación permanece vacía por un mínimo de 24 horas entre cada reservación.
No se garantiza la disponibilidad de habitaciones silenciosas.
Solo se permite el acceso a las habitaciones a los huéspedes registrados en el hotel.
Para la tranquilidad de los huéspedes, la propiedad cuenta con extintor de incendios, detector de humo, sistema de seguridad y botiquín de primeros auxilios.
Las normas culturales y las políticas para huéspedes pueden variar en función del país y la propiedad. Este último dicta las políticas que aquí se muestran.
El nombre de la tarjeta de crédito utilizada a la llegada para pagar gastos adicionales debe ser el nombre principal que figura en la reservación de la habitación.
Esta propiedad acepta tarjetas de crédito y efectivo.
*Consulta las políticas y los cargos para conocer los detalles adicionales y los cargos extras
I rarely make any review in the hotel I've stayed, but this hotel is an exception. Everything you can wish for in this hotel they have it. Good food (variety of breakfast menu, everyday), modern, beautiful, etc. But the one that excels most are the STAFF. They are all so polite, efficient, respectful, and smiles all the time
Achilles, Viaje de 7 noches, ene. 6, 2022
Comentario auténtico de un huésped de Expedia
All staff, from Reservations, Front Desk, Housekeeping, Restaurant and Transfer Service, of Henann Crystal Sands are very very friendly, accommodating and very sensitive to the needs of their guests. Special mention to Resa and May of Reservation and Christine of Front Desk who from the start helped me with my request for change of booking. Again, thank you very much. Cleanliness is two thumbs up!!! Restaurant service is fast and all staff are very efficient. Henann Crystal Sand's location is very near the Mini Stop, McDo and Jollibee, D Mall and all restaurants. Great place to be with family and friends! Will definitely go back and recommend to all our relatives and friends. Had a great time!
Ma Luisa, Viaje familiar de 3 noches, jul. 17, 2021
Comentario auténtico de un huésped de Hotels.com
Beautiful hotel in top condition as you would expect from a five star. Perfect central location and the skypool is a particular treat for seeing in the sunsets. Also transfers were well co-ordinated and stress free. But..... As so often is the case, the service level is what makes these resorts stand apart from one another and simply put this resort was sub standard and it certainly was not under any pressure on guest numbers. Would i stay there again? I'd love to for the positive reasons but ultimately NO which is great shame
Viaje entre amigos de 10 noches, dic. 22, 2020
Comentario auténtico de un huésped de Hotels.com
Beautiful modern hotel but restaurant service is inefficient.
Pascal, Viaje familiar de 5 noches, nov. 25, 2020
Comentario auténtico de un huésped de Hotels.com
We went as a couple. Lovely room, woke up to the sound of waves and people chattering outside quietly. Aircon worked excellently. Room was clean, breakfast was tasty, there were a few vegan options (I had some fresh fruit, mango juice and some marmalade on toast). Pool was clean. Staff were lovely and made us feel very welcome. Bathroom had a bidet and was clean. The shower went a little cold after 10 minutes or so in the shower but fine. Shampoo and conditioner was of a nice quality. The floor was a little dirty but pretty acceptable. Everything else was very clean. Beach was a 2 minute walk away and also kept in a good state. Photo is of view just outside of our room on the 5th floor. I would stay here again in a heartbeat. 10/10 would recommend. Thank you!
Katrina, Viaje de 2 noches, mar. 11, 2020
Comentario auténtico de un huésped de Hotels.com
Excellent staff! Great location.
Enrique, Viaje de 2 noches, mar. 10, 2020
Comentario auténtico de un huésped de Hotels.com
Loved the sky pool , they just didn’t mention happy hour . They kept that quiet
Viaje entre amigos de 5 noches, mar. 8, 2020
Comentario auténtico de un huésped de Expedia
Hotel was faultless. Very clean, perfect location and attentive staff.
Joseph, Viaje de 4 noches, mar. 8, 2020
Comentario auténtico de un huésped de Hotels.com
Resort was very nice, location great, staff very friendly. Only complaint was housekeeping, room cleaning was not real flash, they spent little time in our room. Toilet paper was not replaced, we had to ring for service. Coffee and teabags were only replaced occasionally, we had to call them.
Terry, Viaje entre amigos de 7 noches, feb. 29, 2020
Comentario auténtico de un huésped de Wotif
It's all good, but there are many ants in the room.
Viaje en pareja de 4 noches, feb. 10, 2020
Comentario auténtico de un huésped de CheapTickets