10/10 Exceptional
Oct 28, 2019
Excellent!!!
I'm very happy with my stay, the room condition was very clean, all essential toiletries included.Breakfast was decent. All staff were super nice, and willing to provide assistance.
I missed my train to Hangzhou due to my flight was delayed on my initial night, so I called the hotel to change my reservation to the next night, the hotel staff was very friendly and willing to change it for me with a small price difference.
One note though, I tried 2 of my credit cards, both did not work at the property.
Hiking Hotel differently will be stay again when I'm in Hangzhou in the future.
Tina
Tina, 1-night trip
Verified Hotels.com guest review