Wakamatsuya offers a fantastic location, putting you just steps from Zao Hot Springs Ski Resort. Guests indulge in massages, then grab a bite to eat at the restaurant.
Languages
English, Japanese
At a glance
Hotel size
27 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Contactless check-in available
Minimum check-in age: 18
Check-out time is 10 AM
Contactless check-out available
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
This property offers transfers from the train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Children (3 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Wheelchair-accessible parking on site
Transfers
Train station pick-up*
Other information
Smoke-free property
Property amenities
Food and drink
Restaurant
Traveling with children
Children stay free (see details)
What to do
Ski passes
Hot springs
Ski runs nearby
Snowboarding nearby
Services
Front desk (limited hours)
Tour/ticket assistance
Free newspapers in lobby
Luggage storage
Facilities
Safe-deposit box at front desk
Garden
Accessibility
Elevator
Wheelchair accessible
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchairs available on site
Lever door handles
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
32-inch flat-screen TV
Digital TV channels
Home comfort
Climate-controlled air conditioning and heating
Slippers
Children's slippers
Window screens
What to enjoy
In-room massage
Freshen up
Private bathroom
Deep soaking bathtub
Shower/tub combination
Bidet
Free toiletries
Hair dryer
Towels
Stay connected
Free WiFi
Phone
Food and drink
Refrigerator
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Spa
Services include massages. Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. The ryokan bathing area is open 24 hours. There are hot springs on site.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.
Pool, spa, & gym (if applicable)
Reservations are required for private bath/onsen and can be made by contacting the property before arrival at the number on the booking confirmation
Guests must contact this property in advance to reserve access to the public bathing facility
Policies
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
Also known as
Wakamatsuya Inn Yamagata
Wakamatsuya Yamagata
Wakamatsuya Ryokan
Wakamatsuya Yamagata
Wakamatsuya Ryokan Yamagata
Frequently asked questions
Does Wakamatsuya offer free cancellation for a full refund?
Yes, Wakamatsuya does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Wakamatsuya?
Sorry, pets aren't allowed.
Is parking offered on site at Wakamatsuya?
Yes, there's free self parking.
What are the check-in and check-out times at Wakamatsuya?
Check-in start time: 3:00 PM; Check-in end time: 6:00 PM. Check-out time is 10 AM. Contactless check-in and check-out are available.
What is there to do at Wakamatsuya and nearby?
Have fun with nearby winter activities like snowboarding and skiing. Additional recreation onsite includes hot springs. Wakamatsuya also has a garden.
Are there restaurants at or near Wakamatsuya?
Yes, there's an onsite restaurant.
Does Wakamatsuya have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.
What's the area around Wakamatsuya like?
Wakamatsuya is a short 1-minute walk from Zao Hot Springs Ski Resort and 4 minutes' walk from Zao Chuo Ropeway.
Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.6/10
Staff & service
8.8/10
Amenities
9.4/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
10/10 Exceptional
Feb 17, 2020
Great onsen
Great onsen, good location. Staffs are very friendly with good services. Food options are good enough for 3 nights. On demand shuttle to ski lifts.
Ka Lee
Ka Lee, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 26, 2019
Spacious rooms, great kaiseki and
YICHINH
YICHINH, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
May 3, 2019
Pui Yue
Pui Yue, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Jan 27, 2019
Great location for skiing, with good onsen and food. Very helpful staff, with some English spoken. There is a shuttle to the bus station, so call if you need a pickup.