4/10 Fair
Apr 12, 2019
Not happy. The property was not where it was listed on your site. I choose this property purely on its location within the South Guangzhou Train Station. I was purely transiting through Guangzhou arriving late in the evening and leaving early in the morning. The hotel is located at least a 15 to 25 minute cab ride away from the train station. After walking around the train Station trying to find the property I ended up ring the hotel and found out that it was no near the train station. And after traveling for close to 18 hours (two plane flight and two trains) I was less then impressed. So after arriving the quality of the property was seriously bad. Not happy with the quality of the accommodation was below par. The hot water was non existent. The pictures on your website were of illustrations and do not give a clear interpretation of the overall standard. Overall it cost me more money due to paying 2 cab fares, reduced sleep and a great deal of inconvenience. I should be refunded.
Verified traveler
1-night business trip
Verified Wotif guest review
