In the heart of the city, Hotel Donde Marcelo offers a serene oasis with a garden and Turkish bath/hammam for relaxation. Unwind on the terrace, enjoy lunch or dinner at the on-site restaurant, and stay connected with free in-room WiFi. Other amenities include dry cleaning services, bike rentals for exploring nearby attractions like music venues or festivals.
Ambato y Pasaje Herrera, Baños de Agua Santa, Tungurahua, 180250
What's nearby
Church of the Virgin of the Holy Water - 1 min walk - 0.2 km
Sebastian Acosta Park - 2 min walk - 0.2 km
Banos Central Market - 3 min walk - 0.3 km
Termas de la Virgen - 5 min walk - 0.4 km
The Tree House - 25 min drive - 12.5 km
Getting around
Mariscal Sucre Intl. Airport (UIO) - 88 miles/141.7 km
Ambato Station - 49 min drive
Restaurants
Leprechaun - 4 min walk
Papardelle - 3 min walk
Cafe Good - 4 min walk
Juan Valdez - 2 min walk
KFC - 2 min walk
About this property
Hotel Donde Marcelo
When visiting Baños de Agua Santa, Hotel Donde Marcelo is a great choice to consider. You can relax with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat. Other features include a terrace and a garden.
Languages
Spanish
At a glance
Hotel size
21 rooms
Arriving/Leaving
Check-in start time: noon; Check-in end time: 11:00 AM
Minimum check-in age: 18
Check-out time is 11:30 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
Pets stay free (1 total)
Service animals welcome
Internet
Free WiFi and wired internet access in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Wheelchair-accessible parking on site
Other information
Smoke-free property
Property amenities
Food and drink
Continental breakfast (surcharge) each morning 8:00 AM–10:00 AM
Restaurant
Bar/lounge
Room service (limited hours)
Working away
Business center
Meeting room
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Bicycle rentals
Facilities
Safe-deposit box at front desk
Garden
Terrace
Banquet hall
Accessibility
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Room amenities
Be entertained
32-inch flat-screen TV
Cable TV channels
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
Special features
Dining
Onsite venue - This restaurant specializes in local cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be eligible for a tax refund. However, nonresident travelers may be exempt from value-added tax (15%) on package bookings.
Optional extras
Continental breakfast is offered for an extra charge of approximately USD 3.50 for adults and USD 3.50 for children
Pool, spa, & gym (if applicable)
Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property does not have elevators.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche
Also known as
Hotel Donde Marcelo Baños
Donde Marcelo Baños
Donde Marcelo
Donde Marcelo Banos
Donde Marcelo Banos Agua Santa
Hotel Donde Marcelo Baños de Agua Santa
Hotel Donde Marcelo Hotel Baños de Agua Santa
Hotel Donde Marcelo Hotel
Hotel Donde Marcelo Hotel
Hotel Donde Marcelo Baños de Agua Santa
Hotel Donde Marcelo Hotel Baños de Agua Santa
Frequently asked questions
Does Hotel Donde Marcelo offer free cancellation for a full refund?
Yes, Hotel Donde Marcelo does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Donde Marcelo?
Yes, pets stay free, with a limit of 1 total.
Is parking offered on site at Hotel Donde Marcelo?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Donde Marcelo?
Check-in start time: noon; Check-in end time: 11:00 AM. Check-out time is 11:30 AM.
What is there to do at Hotel Donde Marcelo and nearby?
Hotel Donde Marcelo has a Turkish bath and a garden.
Are there restaurants at or near Hotel Donde Marcelo?
Yes, there's an onsite restaurant that offers local cuisine.
What's the area around Hotel Donde Marcelo like?
Hotel Donde Marcelo is in the heart of Baños de Agua Santa, a short 1-minute walk from Church of the Virgin of the Holy Water and 2 minutes' walk from Sebastian Acosta Park.
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Hotel Donde Marcelo Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4/10
Cleanliness
8.2/10
Staff & service
7.2/10
Amenities
7.8/10
Property conditions & facilities
7.4/10
Eco-friendliness
Reviews
8/10 Very good
Jan 8, 2024
It is a clean place walking distance to most amenities. I would stay again in futute travels.
John
John, 1-night trip
10/10 Exceptional
May 14, 2023
Great room, spacious and clean. Close to everything you need.
Ramon
Ramon, 2-night trip
2/10 Poor
Nov 25, 2024
lousy attention they offer
the stay included breakfast
and that's not the case, they lie to you, they offer you breakfast but they want to charge you extra, liars and bad service.
Stealin
Stealin, 2-night trip
10/10 Exceptional
Aug 28, 2023
Couple abventure!
Bathroom need improvement,just a bit otherwise we liked the room staff very welcoming!
SERGIO
SERGIO, 4-night trip
6/10 Good
Jun 4, 2024
The hotel was close to everything. The only didn't like is that they put little paper toilet on the bathroom and we need to ask for. There is no A/C
Cielo
Cielo, 2-night trip
2/10 Poor
Oct 14, 2023
The primary purpose of a hotel is a place to sleep. It was impossible to sleep at this property. They kept roosters that were very loud all night long.. we returned home tired and ill.
James
James, 2-night trip
4/10 Fair
Jan 7, 2024
I’d love to rate this hotel better. The location is great. It’s a cool old building. The staff was friendly and accommodating. The problem was the room. Our room had no windows to the outside. The window faced the interior courtyard of the hotel. There was no air conditioning and no air circulation so the room was stifling and stuffy. The noise from the lobby reverberated throughout our room. We didn’t sleep at all and sleep is the number one necessary requirement of a hotel. This the 2 star rating.
Andrew
Andrew, 2-night trip
10/10 Exceptional
Sep 9, 2024
Recomendado
LUIS RAFAEL
LUIS RAFAEL, 1-night trip
10/10 Exceptional
Jul 31, 2024
William
William, 1-night trip
6/10 Good
Jul 22, 2024
Melissa
Melissa, 2-night trip
10/10 Exceptional
Jun 29, 2024
Tamas
Tamas, 1-night trip
8/10 Very good
May 28, 2024
Hugo
Hugo, 1-night trip
10/10 Exceptional
Jan 8, 2024
Excelente servicio, no les voy a hablar de lo que ya califique con estrellas, les voy a hablar de la calidad humana del servicio que recibí, durante mi estadía mi señora madre murió en mi país de origen y tuve que realizar una serie de tramites de forma remota, la ayuda prestada por el personal del hotel fue de las alta calidad humana y solidaria no tengo palabras para agradecerles, sin duda volveré a visitar este hotel y lo recomiendo sin duda lo disfrutaran.
Luis D Segura
Luis D Segura, 2-night trip
6/10 Good
Sep 18, 2023
Debe cambiar la condición de oferta del desayuno
El hotel es bonito en general , pero hay habitaciones mejores y peores! El Parqueadero es fatal , de aspecto y vista, pero la salida sólo lo puede hacer un experto ya que es muy estrecha , además la reserva en línea ofrece desayuno incluido pero en realidad no lo dan , a menos que haga la reserva el día que llega al hotel, pero ya es demasiado tarde para cancelación de la misma!
Ximena
Ximena, 1-night trip
4/10 Fair
Sep 5, 2023
Joel
Joel, 2-night trip
8/10 Very good
Aug 14, 2023
GUIDO
GUIDO, 1-night trip
8/10 Very good
Aug 7, 2023
Me salió un buen precio con un cupón que tenía, pero la srta que atendió no quería aceptar que el valor de mi pago incluía desayuno; molesta verifico y después ya no hubo novedad
Maria Isabel
Maria Isabel, 1-night trip
2/10 Poor
Jul 27, 2023
Oscar
Oscar, 1-night trip
10/10 Exceptional
Jun 13, 2023
Excelente atención y condiciones de la habitación.
Artur Carlosovich
Artur Carlosovich, 3-night trip
10/10 Exceptional
Jan 23, 2023
Cristian
Cristian, 1-night trip
8/10 Very good
Jan 1, 2023
El servicio, la limpieza, el desayuno, el servicio de lavandería fue excelente. Personal muy servicial, dispuesto a ayudar y simpáticos.
Arleen
10/10 Exceptional
Aug 15, 2022
Luis
Luis, 1-night trip
10/10 Exceptional
Jul 25, 2022
Carlos
Carlos, 2-night trip
8/10 Very good
Mar 28, 2022
Sweet Spot in Banos
We stayed for a couple nights. The accommodations were great and perfect for our stay in Banos. We didn't use the room much as we were out exploring, but the staff was helpful. The location is convenient for food and other services. The Wifi was helpful.
My only issue was the doors are locked from the inside with a key, so I found myself locked into the hotel at sunrise when I wanted to get out and walk around. I found a back door, into a lot, and then climbed the gate to leave. The doors were finally open when I returned closer to 8am.