8/10 Very Good
Oct 6, 2024
Nice hotel in good location
The hotel is in a great location to visit the Orang Utans and Sun Bears. Its a relaxed hotel and the staff are really friendly. The room was spacious and comfortable. The shower was great!
Negatives - wifi is hit and miss so card payments not always possible. No ATM nearby but we changed cash at a nearby hotel. Food is sometimes buffet and sometimes a la carte but the staff dont know which it will be in advance so your stuck with what you get offered. It was tasty though. We stayed 4 nights and the room wasnt cleaned while we were there. Not a problem as we didn't make a mess but just a heads up!
Taxis finish early and start late so if you need a lift to the airport, make sure you book in advance - airport transport from the hotel is expensive, use Grab if you can!
All in all, we had a pleasant stay and would use the hotel again
![](https://a.travel-assets.com/ugc/hotel-reviews/8B86C4F37717A17A23141300B0A66334414B38C41728241176505.jpg?resize=360:*)
![](https://a.travel-assets.com/ugc/hotel-reviews/8C4145DA0A190D272CB815B35EAFB7049EBDE13C1728241172691.jpg?resize=360:*)
![](https://a.travel-assets.com/ugc/hotel-reviews/245B5EB4E3F8EEEB3DC4DC9E40F968E5FBD231F91728241175954.jpg?resize=360:*)
![](https://a.travel-assets.com/ugc/hotel-reviews/390BC616AF8A21C48719C198EE76F3FBC68C12AB1728241175705.jpg?resize=360:*)
Kirsty
Kirsty, 4-night trip with friends
Verified Hotels.com guest review