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Shirahone Onsen Tsuruya Ryokan

3.0 star property
Ryokan in Matsumoto

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Shirahone Onsen Tsuruya Ryokan

Hot springs
Exterior
Hot springs
Japanese Style Room, Shared Bathroom with Private Toilet, Main Building, River View | In-room dining
View from room

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Free breakfast
    Free breakfast
  • 24/7 front desk
    24/7 front desk
  • Onsen
    Onsen
  • Free parking
    Free parking
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi
Main amenities
  • Daily housekeeping
  • Hot springs
  • 24-hour front desk
  • Air conditioning
  • Vending machine
Feel at home
  • Refrigerator
  • Television
  • Daily housekeeping
  • Free self parking
  • Free toiletries
  • Hair dryer

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Japanese Style Room, Shared Bathroom with Private Toilet, Main Building, River View

Japanese Style Room, Shared Bathroom with Private Toilet, Main Building, River View | In-room safe, desk

Japanese Style Room, Shared Bathroom with Private Toilet, Main Building, River View

Highlights

Air conditioning
Refrigerator
LCD TV
Bidet
Hair dryer
Mobile key entry
Desk
In-room safe
  • 157 sq ft
  • River view
  • Sleeps 4
  • 4 Twin Futons

View all photos for Japanese Style Room, Private Bathroom, New Building, River View

Japanese Style Room, Private Bathroom, New Building, River View | In-room safe, desk

Japanese Style Room, Private Bathroom, New Building, River View

Highlights

Air conditioning
Refrigerator
LCD TV
Hair dryer
Shower/tub combination
Private bathroom
Deep soaking bathtub
Bidet
  • 195 sq ft
  • River view
  • Sleeps 4
  • 4 Twin Futons

View all photos for Traditional Twin Room, Non Smoking, River View

Traditional Twin Room, Non Smoking, River View | In-room safe, desk

Traditional Twin Room, Non Smoking, River View

Highlights

Air conditioning
Refrigerator
LCD TV
Bidet
Hair dryer
Mobile key entry
Desk
In-room safe
  • 248 sq ft
  • River view
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Exterior

Awanoyu

Onsen
Free parking
Free WiFi
Restaurant
9.0 out of 10, Wonderful, (37)
The price is $401
includes taxes & fees
$362 per night
Dec 25 - Dec 26
Awanoyu
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About the neighborhood

Map
4202-6 Shirahone Onsen Azumi, Matsumoto, 390-1515

What's nearby

  • Norikura Plateau - 8 min drive - 5.1 km
  • Hirayu Onsen - 12 min drive - 13.5 km
  • Mt. Norikura Snow Resort - 16 min drive - 8.9 km
  • Hirayu Waterfall - 16 min drive - 17.6 km
  • Kappa Bridge - 17 min drive - 16.9 km

Getting around

  • Shin Shimashima Station - 40 min drive
  • Narai Station - 46 min drive
  • Shiojiri Station - 47 min drive

Restaurants

  • ‪三本滝レストハウス - ‬21 min drive
  • ‪レストランやまぼうし - ‬16 min drive
  • ‪レストラン乗鞍 - ‬16 min drive
  • ‪グレンパークさわんど - ‬5 min drive
  • ‪平湯民俗館 - ‬15 min drive

About this property

Shirahone Onsen Tsuruya Ryokan

When visiting Matsumoto, Shirahone Onsen Tsuruya Ryokan is a great choice to consider. Free perks include self parking and local cuisine breakfast daily between 7:00 AM and 8:30 AM.

Languages

Japanese

At a glance

Hotel size

  • 22 rooms

Arriving/Leaving

  • Check-in start time: 3 PM; Check-in end time: 6 PM
  • Late check-in subject to availability
  • Minimum check-in age: 13
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 13

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas

Parking

  • Free onsite self parking

Property amenities

Food and drink

  • Free local cuisine breakfast each morning 7:00 AM–8:30 AM

What to do

  • Hot springs

Services

  • 24-hour front desk

Room amenities

Be entertained

  • LCD television

Home comfort

  • Air conditioning
  • Slippers

Sleep well

  • Turndown service

Freshen up

  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe
  • Mobile key entry

Special features

Spa

Services include massages. Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. There are hot springs on site.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property does not have elevators.
This property accepts credit cards and cash.
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Additional fees may apply to children for items such as extra bedding and meals.

Also known as

Shirahone Onsen Tsuruya Ryokan Matsumoto
Shirahone Onsen Tsuruya Matsumoto
Shirahone Onsen Tsuruya
Ryokan Shirahone Onsen Tsuruya Ryokan Matsumoto
Matsumoto Shirahone Onsen Tsuruya Ryokan Ryokan
Ryokan Shirahone Onsen Tsuruya Ryokan
Shirahone Onsen Tsuruya
Shirahone Onsen Tsuruya Ryokan Ryokan
Shirahone Onsen Tsuruya Ryokan Matsumoto
Shirahone Onsen Tsuruya Ryokan Ryokan Matsumoto

Frequently asked questions

Does Shirahone Onsen Tsuruya Ryokan offer free cancellation for a full refund?
Yes, Shirahone Onsen Tsuruya Ryokan does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Shirahone Onsen Tsuruya Ryokan?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Shirahone Onsen Tsuruya Ryokan?
Yes, there's free self parking.
What are the check-in and check-out times at Shirahone Onsen Tsuruya Ryokan?
Check-in start time: 3 PM; Check-in end time: 6 PM. Check-out time is 10 AM.
What is there to do at Shirahone Onsen Tsuruya Ryokan and nearby?
Onsite recreation at Shirahone Onsen Tsuruya Ryokan includes hot springs.

Reviews

8.8

Excellent

8.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Exceptional

1-night romance trip
Verified Hotels.com guest review

8/10 Very Good

Excellent Meals
A typical onsen ryokan with cozy and clean guest rooms. The onsen facilities might not be at those top notch level and a bit worn, but the quality of foods offered was absolutely excellent and fantastic
Verified Expedia guest review

10/10 Exceptional

野天風呂も清潔で、趣きが良かった
m, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

つるや旅館最高
ご飯が美味しかった。温泉も良かった♨️です。ありがとうございます😊
yuka, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

たてものは古いが、温泉、スタッフ、清潔感があって良かった。スタッフが、優しく丁寧でした。
1-night trip
Verified Expedia guest review

10/10 Exceptional

King Cheong, 1-night romance trip
Verified Hotels.com guest review

8/10 Very Good

ゆっくりできました
従業員さんたちが親切で最高でした。
KATSUHIKO, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

masao, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

憧れの白骨温泉で大満足の家族旅
川辺にある素敵なホテルです お湯が最高でした 1歳と5歳の子供連れでしたが 子供達も大人も まったり しっぽり ゆっくりできました 夕食 朝食ともにとても美味しく大満足 施設は少々改善の余地もあるかもしれませんが あの山奥の細い道を抜けたところの秘湯なので 十分贅沢かと思います お部屋も綺麗で 女性用アメニティも お部屋にも浴場にも揃っていて嬉しかったです 駐車場までお迎え お見送りをしていただいたり 細やかな気配り、心遣い、おもてなしをしていただきました 素敵な夏の思い出ができました
TOSHIYUKI, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

秘湯と素朴なお宿
豪華ではないが、清潔でお湯がとて良かった
REIKO, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Mikito, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

1-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

別所の名宿
別所温泉宿泊は2度目、今回の玉屋旅館は素晴らしいです。前日に白骨温泉に泊まりましたが、こちらはがっかりで期待していなかったのですが、部屋はきれい、受付もよく、料理も口うるさい母も絶賛でした。又泊まりたい宿です。
shiro, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

癒されました
よいお湯、よい宿でした。泉質がよくて、体がポカポカに。3日入れば風邪をひかない、といわれるそうですが、なるほど。ベッドの部屋に泊まりました。新しいお部屋で、ゆったりしていて、おちつける和のしつらえ。広い窓の外は原生林で、川の音が聞こえて、癒されました。食事は少なめで、私にはちょうどよく、イワナが美味しかった！ 何より、宿の人たちのホスピタリティがすばらしかった。みな親切でフレンドリーで、来てよかった。宿まで、すれ違えないほど細い道は、わずかでした。でも、日暮れ前に到着することを勧めます。
1-night family trip
Verified Hotels.com guest review

6/10 Good

とても卑怯な温泉でお湯はとても良かったです それに上高地に行くのに10分位で行けて とても便利でした
チョクミ, 1-night trip
Verified Expedia guest review

8/10 Very Good

秘境の宿
外観や雰囲気、社員さんは明るく感じが良かったです。部屋が旧館でしたが、ベランダが汚くて蜘蛛がいたりして、廊下のシミが多いのも残念でした。食事は美味しかった‼️ でも、三人で泊まったのに、洗面所のコップが2こしかありませんでした。
1-night trip
Verified Expedia guest review

8/10 Very Good

深山中的溫泉飯店
這是一家只有九間客房的傳統風情溫泉飯店，飯店有些老舊，但是房間很乾淨。位於深山中一天只有一班來回的車，並不容易到達，晚上很寂靜。飯店服務人員的英文並不好，但是很友善、有禮貌。白骨溫泉水非常有特色，餐飲屬於鄉間料理。
cl, 1-night trip
Verified Expedia guest review

10/10 Exceptional

酒店有懂流利英語的服務員，位置亦容易找到，不過因為酒店位置在斜路上面，如拉著大型手提行李會有點吃力，但服務質很好，值得再入住
Verified Hotels.com guest review

6/10 Good

従業員の対応はとても良い。
Verified Hotels.com guest review

10/10 Exceptional

白骨温泉つるや旅館
湯質の良い温泉でした。スタッフの対応も丁寧にして頂いて、良い骨休めになりました。是非お勧めの旅館です。
Verified Hotels.com guest review