Lombok Astoria Hotel is a great choice for a stay in Mataram. Guests can be pampered with spa services at the spa and grab a bite to eat at the coffee shop/cafe. Other highlights include an outdoor pool, a bar/lounge, and a fitness center.
Languages
English, Indonesian
At a glance
Hotel size
164 rooms
Arriving/Leaving
Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 17
Check-out time is noon
Contactless check-out available
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 17
Children
No cribs (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free uncovered onsite valet parking
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:00 AM–10:00 AM
Restaurant
Bar/lounge
Coffee shop
Barbecue grills
24-hour room service
Working away
6 meeting rooms
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Facilities
ATM/banking
Safe-deposit box at front desk
Garden
Terrace
Fitness center
An outdoor pool
Full-service spa
Spa tub
Banquet hall
Accessibility
Elevator
Smooth flooring in room
Tile flooring in room
Room amenities
Be entertained
Flat-screen television
Premium satellite channels
Home comfort
Air conditioning
Minibar
Coffee/tea maker
Electric kettle
Slippers
Sleep well
Soundproofed rooms
Rollaway/extra bed (surcharge)
Freshen up
Private bathroom
Shower only
Bidet
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa, Bajuri Wellness Centre.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately IDR 100000 to 150000 for adults, and IDR 100000 to 150000 for children
Renovations and closures
In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.
Children & extra beds
Rollaway beds are available for IDR 300000.0 per night
Policies
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.
Also known as
Golden Tulip Mataram Lombok Hotel
Golden Tulip Mataram Lombok
Golden Tulip Lombok
Lombok Astoria Hotel Mataram
Lombok Astoria Mataram
Lombok Astoria
Lombok Astoria Hotel Hotel
Lombok Astoria Hotel Mataram
Lombok Astoria Hotel Hotel Mataram
Frequently asked questions
Is there a pool at Lombok Astoria Hotel?
Yes, there's an outdoor pool.
Are pets allowed at Lombok Astoria Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Lombok Astoria Hotel?
Yes, there's free valet parking.
What are the check-in and check-out times at Lombok Astoria Hotel?
Check-in start time: 2 PM; Check-in end time: midnight. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at Lombok Astoria Hotel and nearby?
Lombok Astoria Hotel has a spa and an outdoor pool, as well as a fitness center and a garden.
Are there restaurants at or near Lombok Astoria Hotel?
Yes, there's an onsite restaurant, Malimbu Restaurant.
What's the area around Lombok Astoria Hotel like?
Lombok Astoria Hotel puts you in the heart of Mataram. Popular attractions include Bangsal Harbor, which is 25 minutes away by car.
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.4/10
Staff & service
8.6/10
Amenities
9.2/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
10/10 Exceptional
Oct 15, 2024
Ebrahim
Ebrahim, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Sep 18, 2023
Johanne
Johanne, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jun 12, 2023
Excellent!
Syed Afiq
Syed Afiq, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Jun 9, 2023
kang hae
kang hae, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
May 25, 2023
It was a lovely stay
Jackie
Jackie, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Nov 29, 2022
Afzan Ermeyanti
Verified Expedia guest review
10/10 Exceptional
Aug 30, 2022
Jong
Jong, 3-night trip
Verified Expedia guest review
8/10 Very Good
May 26, 2022
Narayanasamy
Narayanasamy, 16-night trip
Verified Orbitz guest review
10/10 Exceptional
Jul 9, 2021
Kkebersihan kamar,menu sarapan
Verified traveler
2-night family trip
Verified Expedia guest review
10/10 Exceptional
Dec 15, 2020
nice, clean, pretty good size room with a beautiful view. Breakfast came with a lot of variety.
If I visit Lombok again I would stay at the same hotel
Anita
Anita, 3-night family trip
Verified Hotels.com guest review
8/10 Very Good
Nov 7, 2019
Alfie
Alfie, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 23, 2019
Great hotel with sumptuous breakfast
Verified traveler
5-night business trip
Verified Hotels.com guest review
8/10 Very Good
Oct 16, 2019
I like modern decor and building. Not fan of the big glass window inside the room. I told my daughter to stay from it.
Big variety of breakfast food, but most food are cold and tasteless.
Verified traveler
2-night family trip
Verified Orbitz guest review
10/10 Exceptional
Aug 27, 2019
Good condition and spacious
Good condition of hotel and room. Spacious not cramped. Nice pool and spa.
Verified traveler
1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 13, 2019
Verified traveler
1-night romance trip
Verified Hotels.com guest review
8/10 Very Good
Aug 10, 2019
Good overall experience. Let down by mediocre food and room service.
Kevin
Kevin, 4-night family trip
Verified Hotels.com guest review
6/10 Good
Jul 25, 2019
Pemberitahuan request lewat email tidak respon untuk 2 kamar bersebelahan, untungnya pas check in di hari itu diberi kamar bersebelahan. Ini sudah memberi suatu nilai positif bagi kami. Tapi ada sedikit kendala di bedding, dimana sarung bantal kotor sepertinya bekas kotoran yang dicuci tidak bisa hilang, sampai check out pun tetap tidak diganti. dinding pintu dan beberapa jendala kotor. kami tinggal di kamar 7xx, diatas kamar kami, untuk 2 malam kami menginap terdengar bunyi yang sangat mengganggu ketenangan tidur kami sekitar pukul 10.00 malam keatas, seperti orang menggeser meja atau kursi, kadang kejatuhan barang sehingga sempat tidur kami terganggu gara2 bunyi kebisingan tersebut..mengenai sarapan pagi rata2 dan tidak ada perubahan dan nilai positif wifi best dan panorama indah...saran kami utk pihak management supaya berbuat lebih baik lagi sesuai nilai review yang didapat selama ini dari pada nasabah dan mau melakukan perubahan,...terima kasih
Verified traveler
2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Jun 20, 2019
great service, location little bit quite
Verified traveler
1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Apr 27, 2019
Hotel Lombok Astoria was a great place to stay. The rooms were spacious with a comfy bed and nice shower (as well as the shower amenities). The pool was beautiful and relaxing, and booking a massage at the spa was easy. The free breakfast is a massive buffet with a great variety of local cuisine and tradition western breakfast options.
The one thing I would have appreciated was a hotel guide in the room. Having a book to specify times the pool/gym were open, or the hours of breakfast helps those after aong trip who just want to get to their room.
Sang Woo
Sang Woo, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Mar 20, 2019
NEVI
NEVI, 3-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Mar 14, 2019
Verified traveler
2-night trip
Verified Hotels.com guest review
8/10 Very Good
Dec 7, 2018
located in the quiet area of Mataram where surrounded with nice food corners make this hotel is my favorite. The restaurant of the hotel is also very good and food taste is awesome.
Verified traveler
1-night trip
Verified Expedia guest review
10/10 Exceptional
Oct 27, 2018
This hotel is very clean and modern. The rooms are good sizes and the view in our 8th floor room was amazing. Breakfast buffet was also very good with a lot of varieties. We felt that it was an amazing value to stay here!
Maggie
Maggie, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 13, 2018
Great hotel. Super clean and nice staff. Breakfast is tasteful, Saturday buffet and afternoon tea are super deals.