High Street, Bourton-on-Water, Cheltenham, England, GL54 2AN
What's nearby
Bourton Model Railway Exhibition - 1 min walk
Cotswold Motoring Museum - 1 min walk
The Model Village - 3 min walk
Birdland Park and Gardens - 5 min walk
Cotswold Countryside Collection - 7 min drive
Getting around
Oxford (OXF) - 36 min drive
Moreton-In-Marsh Station - 13 min drive
Shipton Station - 20 min drive
Ascott-under-Wychwood Station - 21 min drive
Restaurants
Sheep - 6 min drive
The Willow - 1 min walk
The Chip Shed - 1 min walk
The Mousetrap Inn - 5 min walk
The Cornish Bakery - 1 min walk
About this property
The Dial House
The Dial House is a great choice for a stay in Cheltenham. Guests looking for a bite to eat can check out the restaurant, and the bar/lounge is the perfect spot to grab a drink at the end of the day. Other features include a terrace and a garden. Fellow travelers love the helpful staff.
Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 10:30 AM
Contactless check-out available
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
The front desk is open daily from 8:00 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 25+ Mbps)
Parking
Free onsite self parking
Other information
Smoke-free property
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) each morning 7:30 AM–10 AM
Restaurant
Bar/lounge
Coffee/tea in a common area
Services
Front desk (limited hours)
Facilities
Garden
Terrace
Outdoor furniture
Accessibility
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
Flat-screen television
Home comfort
Heating
Coffee/tea maker
Iron/ironing board (on request)
Freshen up
Private bathroom
Bathtub or shower
Free toiletries
Towels
Toilet paper
Stay connected
Desk
Free WiFi (speed of 25+ Mbps)
Food and drink
Free bottled water
More
Daily housekeeping
Fees & policies
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately GBP 21.95 for adults and GBP 12.95 for children
Policies
This property does not have elevators.
This property accepts credit cards. Cash is not accepted.
Also known as
Dial House Cheltenham
Dial House Hotel Cheltenham
Dial House Inn Cheltenham
The Dial House Inn
The Dial House Cheltenham
The Dial House Inn Cheltenham
Frequently asked questions
Does The Dial House offer free cancellation for a full refund?
Yes, The Dial House does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at The Dial House?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at The Dial House?
Yes, there's free self parking.
What are the check-in and check-out times at The Dial House?
Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. Check-out time is 10:30 AM. Contactless check-in and check-out are available.
What is there to do at The Dial House and nearby?
The Dial House has a garden.
Are there restaurants at or near The Dial House?
Yes, there's an onsite restaurant.
What's the area around The Dial House like?
The Dial House is a short 1-minute walk from Cotswold Motoring Museum and 3 minutes' walk from The Model Village.
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.4/10
Staff & service
8.2/10
Amenities
8.8/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Exceptional
Oct 27, 2024
Tracey
Tracey, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 11, 2024
Lovely hotel
Lovely hotel - really comfortable and welcoming.
Very nice location, very nice service and very nice food.
Howard
Howard, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 29, 2024
We had the most amazing time at The Dial House. The hotel was amazing, beautifully decorated, clean, very friendly & welcoming staff where nothing was a problem. In the evening it was cosy & welcoming with a roaring open fire. The tipi tent was beautiful & such a great idea. We will definitely be visiting again. Thank you for an amazing time The Dial House, we can’t wait to return
Sharon
Sharon, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 26, 2024
David
David, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 19, 2024
Cheery property
Clean and cheerful room and property. Staff were very friendly and helpful. Nice lounge and outside sitting areas.
Barbara
Barbara, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 8, 2024
Paul
Paul, 1-night trip
Verified Hotels.com guest review
6/10 Good
Sep 3, 2024
No thanks
Tiny room. Couldn’t swing a cat. Tiny shower closet. No space for luggage. Overwhelming smell of air freshener, triggered my wife’s asthma. No service to speak of. Staff went home at 6pm and left guests to fend for themselves. No food anvail in evening although receptionist did recommend an excellent Italian restaurant. Eyesore of a rundown tepee in the garden totally not in keeping with the rest of this pretty village.
On the plus side, a lovely building, central location, nicely maintained. The breakfast was very well cooked and waitresses have amusing Del Boy posh accent imitations.
Overall, the smallest room I’ve stayed in for a very long time plus the lack of service and high price charged lead to 3/5 at best. I wouldn’t return.
Verified traveler
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 20, 2024
Great location
Tarun
Tarun, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 15, 2024
The family room was perfect for our family and it is right in the heart of Cobham. Yet, the restaurant and rooms are slightly off the road which provides a bit more privacy and it is not noisy.
Soledad
Soledad, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
Aug 11, 2024
First class experience!
Verified traveler
1-night trip
Verified Hotels.com guest review
8/10 Very Good
Aug 5, 2024
Room a little too small
Only criticism we had was that the room and the bathroom were very small. A larger person would have had trouble being able to fit on the loo or in the shower. Also we would have liked two chairs in our room as we stayed for two days and it would have been much more comfortable to watch the Olympics not from our bed. Sitting up on the bed wasn’t very comfortable. We realise the room was too small for two chairs but we thought we had paid for more comfortable room than it turned out to be.
Timothy
Timothy, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 3, 2024
Absolutely loved this spot. The food. The fire. The staff. Amazing
Karen
Karen, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
Jul 29, 2024
R N
R N, 2-night business trip
Verified Hotels.com guest review
8/10 Very Good
Jul 19, 2024
Nice hotel great location
Nice hotel. But could have done with some drawers in room and a decent hair dryer.
Also would have been nice to be offered a hand woth luggage as the stairs were quite uneven.
Susan
Susan, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 19, 2024
Lovely old building, tastefully updated to serve as a good hotel. Excellent kitchen; both dinner and breakfast were tasty, imaginative and well served. Parking was tight but manageable. Despite numerous posted warnings in the bathroom about "VERY hot water" and "Towel rail will be HOT", the towel rail stayed cold throughout our stay and the basin water ran no more than warm. The shower was good, though, with plenty of hot water and pressure although it was very cramped for space. We still enjoyed our stay very much; this is a lovely property, very central, within easy walking distance of everything yet far enough from the main road for traffic noise not to register.
Jon
Jon, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
Jul 10, 2024
Would tell friends to stay here
Charming boutique hotel right in the heart of this quaint town! Very welcoming and professional staff. Cute and comfortable room. Delicious breakfast.
michael
michael, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jun 14, 2024
Jane
Jane, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
May 31, 2024
Beautiful hotel, excellent staff. Bed was very small
Camila
Camila, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
May 29, 2024
The best !
Superb, an amazing place to stay. 10/10
And the food totally delicious and second to none. I can’t speak highly enough of the Dial house. Truly a wonderful experience.
sharon
sharon, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
May 18, 2024
Geraldine
Geraldine, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
May 18, 2024
Verified traveler
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
May 16, 2024
We loved everything about the Dial House.
Its location in the center of Bourton on the Water made it easy to get around. We had 3 different rooms due to making reservations at different times & they were all comfortable & charming. The breakfasts were delicious & filling. I highly recommend The Dial house!
Geraldine
Geraldine, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
May 8, 2024
Cotswolds trip
Great location extremely friendly & personable staff - great food & bev & amazing old school establishment- highly recommend
Chris
Chris, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Apr 14, 2024
Elegant Cotswolds Experience
It was mother-daughter weekend trip to attend perfume workshop in beautiful setting of Cotswolds. We throughly enjoyed whole experience of the weekend walking along the water, eating beautifl meal at the hotel, and peaceful evening in our room.
Hitomi
Hitomi, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Apr 12, 2024
Fantastic stay and highly recommended
Location was fantastic. Located in the heart of Bourton-on-the-water, near a pharmacy, supermarket, restaurants and right by the River Windrush. We stayed at the Oscar Room which has a great view of the town and the river. Bourton-on-the-water was also a larger town with more amenities. The other town to consider staying in is Stow-on-the-wold. There are other nice little towns in Cotswold but will have to drive out to get anything else. The only thing is, the Hotels.com website indicated breakfast was included so we didn’t pay for a room with breakfast because there wasn’t this option. Overall, thank you for the lovely stay. Service was excellent with friendly staff.