10/10 Exceptional
Aug 26, 2024
This was our first time staying at Golden Sands! Doug was there to welcome us when we checked in. He made us feel like family the second we entered the office. He was kind and had tons of suggestions for restaurants. He was personable and chatted with my six-year-old, who immediately became a big fan of his :). He was helpful and attentive our entire trip. Thank you so much, Doug! I also left my hair straightener behind, and Doug went above and beyond to get it and mail it to me on his own time. The Hotel is old….. Like every other hotel around there, however, it’s extremely clean and kept up-to-date. We had a very nice room with air-conditioning and a kitchenette. There is an outdoor swimming pool that was a bit brisk but very much needed as it was around 36° when we were there. Golden Sands is now going to be our family’s go to hotel! Thank you Doug for providing a level of customer service that went above and beyond!
Kristin
Kristin, 4-night family trip
Verified Hotels.com guest review