Avenida Rei Alberto I, 177 181, Ponta da Praia, Santos, 11030-381
What's nearby
Ponta da Praia Beach - 13 min walk - 1.1 km
Santos Harbor - 18 min walk - 1.6 km
Asturias Beach - 27 min drive - 5.1 km
Praia do Tombo - 29 min drive - 6.1 km
Pitangueiras Beach - 29 min drive - 6.0 km
Getting around
São Paulo (CGH-Congonhas) - 91 min drive
São Paulo/Guarulhos Intl. Airport - 126 min drive
Campinas (VCP-Viracopos - Campinas Intl.) - 169 min drive
Pinheiro Machado Station - 8 min drive
Nossa Senhora de Lourdes Station - 8 min drive
João Ribeiro Station - 9 min drive
Restaurants
Padrela Panificadora e Confeirtaria - 5 min walk
Revo Manufactory - 4 min walk
Capitães Gastronomia - 6 min walk
Hiná Fish & Lounge - 7 min walk
Restaurante Bancários 56 - 6 min walk
About this property
Comfort Hotel Santos
Comfort Hotel Santos is a great choice for your beach stay in Santos. The indoor pool provides fun for everyone, and guests can also take advantage of a steam room. Restaurante Comfort Hotel serves Brazilian cuisine and is open for breakfast, lunch, and dinner. A rooftop terrace, a bar/lounge, and a terrace are other features.
Languages
English, Portuguese
At a glance
Hotel size
161 rooms
Arranged over 14 floors
Arriving/Leaving
Check-in time starts at 4:00 PM
Express check-in available
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
Parents must have child's birth certificate and photo ID*
No cribs (infant beds)
Pets
Pets allowed (dogs and cats only, 1 total, up to 26 lbs per pet)*
Service animals welcome
Pets must be supervised
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Secured covered onsite valet parking (BRL 35 per day)
Other information
Smoke-free property
Property amenities
Food and drink
Free continental breakfast each morning 6:00 AM–10:00 AM
Restaurant
Bar/lounge
Room service (limited hours)
Traveling with children
Children stay free (see details)
What to do
Beach nearby
Working away
Business center
Services
24-hour front desk
Tour/ticket assistance
Laundry facilities
Luggage storage
Multilingual staff
Facilities
Built in 2015
Rooftop terrace
An indoor pool
Steam room
Banquet hall
Accessibility
Elevator
Room amenities
Home comfort
Air conditioning
Minibar
Sleep well
Blackout drapes/curtains
Bed sheets provided
Freshen up
Shower only
Free toiletries
Hair dryer
Towels
Stay connected
Free WiFi
More
Daily housekeeping
In-room safe (laptop compatible)
Special features
Dining
Restaurante Comfort Hotel - This restaurant specializes in Brazilian cuisine and serves breakfast, lunch, and dinner.
Fees & policies
Children & extra beds
Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of BRL 153 per pet, per night
Parking
Covered valet parking costs BRL 35 per day
Policies
This property accepts credit cards, debit cards and cash.
Also known as
Comfort Hotel Santos
Comfort Santos
Comfort Hotel Santos Brazil
Comfort Hotel Santos Hotel
Comfort Hotel Santos Santos
Comfort Hotel Santos Hotel Santos
Frequently asked questions
Does Comfort Hotel Santos offer free cancellation for a full refund?
Yes, Comfort Hotel Santos does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Comfort Hotel Santos?
Yes, there's an indoor pool.
Are pets allowed at Comfort Hotel Santos?
Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 26 lbs per pet. There's a charge of BRL 153 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Comfort Hotel Santos?
Yes. Valet parking costs BRL 35 per day.
What are the check-in and check-out times at Comfort Hotel Santos?
You can check in starting at 4:00 PM. Check-out time is noon. Express check-in and contactless check-out are available.
What is there to do at Comfort Hotel Santos and nearby?
Comfort Hotel Santos has an indoor pool and a steam room.
Are there restaurants at or near Comfort Hotel Santos?
Yes, Restaurante Comfort Hotel offers Brazilian cuisine.
What's the area around Comfort Hotel Santos like?
Comfort Hotel Santos is a short 18-minute walk from Santos Harbor and 13 minutes' walk from Ponta da Praia Beach.
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.8/10
Staff & service
8.8/10
Amenities
8.8/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
8/10 Very Good
Nov 18, 2024
Thank you for a wonderful stay.
Incredibly helpful staff. Very well run, comfortable, clean hotel. Great location in a safe neighborhood near the beach. My only complaint is that the internet was not terrribly reliable.
Sandra
Sandra, 5-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 21, 2024
Excellent property. Good internet, good breakfast, helpful staff. Located 2 blocks from the main street and beach.
Cassandra
Cassandra, 2-night trip
Verified Orbitz guest review
8/10 Very Good
May 28, 2024
Good location and ideal for Blue Med centre.
Paul
Paul, 3-night business trip
Verified Expedia guest review
10/10 Exceptional
Apr 3, 2024
The staff is really nice
Ricardo
Ricardo, 11-night romance trip
Verified Expedia guest review
10/10 Exceptional
Mar 30, 2024
Room big and clean. But staff unfriendly
Yelena
Yelena, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
Jan 21, 2024
Rubem
Rubem, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 17, 2024
Francisco
Francisco, 3-night family trip
Verified Hotels.com guest review
8/10 Very Good
Jan 5, 2024
The hotel was very clean and the staff were very polite and accommodating. Special mention to Filipe at reception / hotel entrance who paid our taxi , as the taxi’s card machine did not work . He was very kind and trusting as it took one hour or so until we could pay him back . Compared to other hotels we stayed in santos , this had an organised breakfast ; very clean rooms and obliging and pleasant staff .
ROBERTA LIMA
ROBERTA LIMA, 13-night romance trip
Verified Expedia guest review
10/10 Exceptional
Dec 8, 2023
Great place to stay before a cruise.
Stephen
Stephen, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
Nov 17, 2023
I would give 6 stars for friendlyness and helpfulness of the crew if I could. The building maintenance needs a few touches like refreshing some ceiling paint here and there, and a bit more attention to cleaning, but nothing serious. Suggestions: provide 2 towels per guest as standard (to dry long hair), and make outlet adapters available if required.
Jose
Jose, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
Jul 25, 2023
Mauricio
Mauricio, 1-night trip
Verified Expedia guest review
6/10 Good
Apr 4, 2023
Aram
Aram, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Mar 28, 2023
I booked this hotel at the last minute due to an impulse decision to stay in Santos a few days after taking a MSC cruise. I did not have any high expectations but just wanted a place to stay near the beaches. I was pleasantly surprised by this property. They offer a very good included hot breakfast including omeletes and tapioca made to order along with a gym and a surprising lively rooftop bar at night. Paid parking is also available. This location is NOT in the center of the beach area and is not beach front. It's located more or less after passing the beaches and sits about a block away from the beach. Therefore, we used Uber to get to the center of the action but it was only about a 7-8 minute ride. In fact we rented electric scooters to get back to the hotel. would stay here again without hesitation. he beach area is very nice and safe. But be aware that the staff does not speak English.
Eric
Eric, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
Jan 14, 2023
Muy satisfecho.....
Obada
Verified Expedia guest review
10/10 Exceptional
Jul 2, 2022
people are so friendly and prompt to help you when you need. That's my third time in this hotel.
Will come back again
Rick
Rick, 12-night trip
Verified Expedia guest review
10/10 Exceptional
Dec 31, 2021
Nice staff ( very accommodating); willingness to help with a big smile in their faces!
FERNANDO
FERNANDO, 1-night trip
Verified Expedia guest review
8/10 Very Good
Sep 27, 2021
Good location at a fair price
Very friendly staff , excellent breakfast , the installations are a little dirty and not very well maintained , but overall it an excellent cost benefit
Andre
Andre, 2-night family trip
Verified Hotels.com guest review
4/10 Fair
Jan 3, 2021
Do NOT recommend
Do Not recommend the hotel.
Staff is not well informed and give wrong information all the time.
The food is horrendous! Tv dinner room service with horrible food! Served freeze burned ice cream that was crumbly and made me almost choke on it!
Old bread served at breakfast.
Egg shells in the breakfast scrumbled eggs.
Old used mask found under my bed indicating the cleaning service was not professional!
Dirty bed sheets with holes on it.
Bad sound insolation between rooms! Could hear the neighbors snoring loudly during the night!
No iron to press my clothes.
No bellboy to carry the luggage to the room.
The only good things about this hotel is the location, bottled water at breakfast, and excellent air conditioning.
Verified traveler
4-night family trip
Verified Hotels.com guest review
4/10 Fair
Jan 2, 2021
Messy service. People giving wrong information more than twice.
Horrendous room service. TV dinner in a very thin tin foil partitioned tray. Plastic fork and knife. The beef was the hardest piece of meat I have ever had!
David
David, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 29, 2020
DEBORA
DEBORA, 2-night family trip
Verified Hotels.com guest review
8/10 Very Good
Sep 21, 2020
Verified traveler
1-night trip
Verified Expedia guest review
10/10 Exceptional
Feb 12, 2020
Verified traveler
1-night trip
Verified Expedia guest review
8/10 Very Good
Jun 11, 2019
Good choice for a one night stay
Sara
Sara, 1-night romance trip
Verified Hotels.com guest review
8/10 Very Good
Jan 23, 2018
Close walk to all of Santos Beach areas
One disappointment for me a British Older man was the lack of Kettle in the Room to make a cup of Tea. This is as far as I'm concerned a must, but on telling the staff all they could say was go to the restaurant and they will boil you some water!!! Not good enough !! Not open at 5am !!
George
George, 4-night romance trip
Verified Expedia guest review
8/10 Very Good
Jan 9, 2018
Very good hotel for santos.
I was born and raised in santos and have stayed in all the hotels and i go back every year for the last 15 years and hands down thats the best hotel/location,its a very nice area I will be staying there from now on,clean hotel with everything you need and amazing staff,and please tip valet attendants,they are amazing.