We arrived during load shedding, and there was only one working emergency light in the cottage, no fire lighters and not that much wood to keep the fire going. Also fireplace smoked the room out. The check in woman was kind and fetched us her own personal fire lighters. But they knew when we were arriving, and the place should have been checked for these basics including adding candles, matches, fire lighters, and checking emergency lights. Seems like a nice property but the welcome wasn't cozy, and it seemed like too few staff and not well trained to greet my US family. As it was their first experience of South African hospitality, I was embarrassed.