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Neodalle Zhangjiajie Wulingyuan

4.5 star property
Luxury hotel in Wulingyuan with 2 restaurants and outdoor pool

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Photo gallery for Neodalle Zhangjiajie Wulingyuan

2 restaurants, breakfast, lunch, dinner served; Chinese cuisine
Aerial view
Lobby
Premium bedding, minibar, in-room safe, desk
Indoor pool, outdoor pool
Experience the essence of Wulingyuan at Neodalle Zhangjiajie Wulingyuan, where golfing greens meet tranquil gardens. Unwind in the steam room or practice yoga at the gym; enjoy a meal at one of two restaurants and take advantage of multilingual staff and dry cleaning services.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • Pool
  • Bar
  • Gym
  • 24/7 front desk
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Indoor pool and outdoor pool
  • Rooftop terrace
  • Breakfast available
  • WiFi in the lobby
  • Internet in the lobby
  • Fitness center
  • Steam room
  • Self parking
  • 24-hour room service
  • Babysitting

For families (6)

  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Refrigerator
  • Private bathroom
  • Television

Room options

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The price is $73
includes taxes & fees
$69 per night
Mar 6 - Mar 7
Pullman Zhangjiajie
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About the neighborhood

Map
Gaoyun Road, Wulingyuan, Zhangjiajie, HU, 427400

What's nearby

  • Wulingyuan Scenic and Historic Interest Area - 17 min walk
  • Yellow Dragon Cave - 12 min drive
  • Wulingyuan Scenic Reserve - 30 min drive
  • Wulingyuan Scenic Area - 72 min drive
  • Sea of Clouds - 82 min drive

Getting around

  • Zhangjiajie (DYG) - 47 min drive

Restaurants

  • ‪舌尖上的湘西 - ‬10 min walk
  • ‪富正毅三下锅 - ‬10 min walk
  • ‪星巴克 - ‬11 min walk
  • ‪民谣酒吧 - ‬12 min walk
  • ‪中茶世界茶园张家界店 - ‬16 min walk

About this property

Neodalle Zhangjiajie Wulingyuan

Take in the views from the rooftop terrace when you stay at Neodalle Zhangjiajie Wulingyuan. After hanging out at the outdoor pool or indoor pool, guests can grab a bite to eat at Muslim Sepecialty Restaur, one of 2 restaurants, which serves Chinese cuisine and is open for lunch and dinner. A bar/lounge, a fitness center, and a steam room are other highlights at this luxurious hotel.

Languages

Chinese (Mandarin), English

At a glance

DONE

Hotel size

    • 698 rooms
    • Arranged over 7 floors
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: 6:00 PM
    • Express check-in available
    • Late check-in subject to availability
    • Minimum check-in age: 16
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 16
DONE

Children

    • Babysitting*
    • Children's club*
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • WiFi and wired internet access in public areas*
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (fees apply)
    • Wheelchair-accessible parking on site
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Breakfast available (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Barbecue grills
  • 24-hour room service

Traveling with children

  • Children's club (surcharge)
  • Babysitting (surcharge)

What to do

  • Yoga classes
  • Golfing

Working away

  • 24-hour business center
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Fitness center
  • An outdoor pool
  • An indoor pool
  • Steam room

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available

Room amenities

Be entertained

  • Television
  • Satellite TV channels
  • Pay movies

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Shower only
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Free local calls

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe
  • Mobile key entry

Special features

Dining

Muslim Sepecialty Restaur - This restaurant specializes in Chinese cuisine and serves lunch and dinner.
Element All-Day-Dining Re - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Open daily.

Fees & policies

Optional extras

  • WiFi is available in public areas for an extra charge
  • Wired internet access is available in public areas for an extra charge

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for CNY 280.0 per night
  • Children's club access is available for an extra charge

Parking

  • Self parking is available for an extra charge

Pool, spa, & gym (if applicable)

  • Pool access available from 6:30 AM to 11 PM

Policies

Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Also known as

Crowne Plaza Zhangjiajie Wulingyuan Hotel
Crowne Plaza Zhangjiajie Wuli
Zhangjiajie Wulingyuan
Crowne Plaza Zhangjiajie Wulingyuan
Neodalle Zhangjiajie Wulingyuan Hotel
Neodalle Zhangjiajie Wulingyuan Zhangjiajie
Crowne Plaza Zhangjiajie Wulingyuan an IHG Hotel
Neodalle Zhangjiajie Wulingyuan Hotel Zhangjiajie

Frequently asked questions

Is there a pool at Neodalle Zhangjiajie Wulingyuan?

Yes, there's an indoor pool and an outdoor pool. Guests have pool access from 6:30 AM to 11 PM.

Are pets allowed at Neodalle Zhangjiajie Wulingyuan?

Sorry, pets aren't allowed.

Is parking offered on site at Neodalle Zhangjiajie Wulingyuan?

Yes, there's self parking on site (charges apply).

What are the check-in and check-out times at Neodalle Zhangjiajie Wulingyuan?

Check-in start time: 2 PM; Check-in end time: 6:00 PM. Check-out time is noon. Express check-in and contactless check-out are available.

What is there to do at Neodalle Zhangjiajie Wulingyuan and nearby?

Onsite recreation at Neodalle Zhangjiajie Wulingyuan includes yoga. Enjoy a swim in the indoor and outdoor pools after a day out and about. Neodalle Zhangjiajie Wulingyuan also has a steam room and a garden.

Are there restaurants at or near Neodalle Zhangjiajie Wulingyuan?

Yes, there are 2 onsite restaurants, featuring Chinese cuisine.

What's the area around Neodalle Zhangjiajie Wulingyuan like?

Neodalle Zhangjiajie Wulingyuan is in Wulingyuan, a short 17-minute walk from Wulingyuan Scenic and Historic Interest Area.

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Neodalle Zhangjiajie Wulingyuan Reviews

Reviews

8.8

Excellent

9.2/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Very good

Beautiful hotel, location, bath. Things that were missing, an english map from the National park and the Spa was closed
Eline, 2-night trip

8/10 Very good

除了沐浴用品不是每天补充、泳池没有开放外，就是皇冠假日酒店的水平。环境设施都不错，服务一般。
2-night trip

6/10 Good

Good location but definitely not 5 star
The superior room is a good size and it was maintained well. The check-in service was quick, easy and welcoming. The food and beverage service is below par - the staff are do not manage well when there are lots of tourist groups, there is a lack of direction and experience for staff, when handling big crowds. Breakfast time is hectic without allocated seats, food is not replenished quickly enough whilst some guests are allowed to take multiple plates and take food away for later (!). The food is also not good quality either. Room service menu is limited and we had no drinks list provided. Swimming pool and changing rooms were not clean nor open on time. More of a 3 star hotel which is disappointing for an IHG hotel. There is a tourist desk in the lobby and even though they are an outsourced company, the service from them is lacking too.
5-night trip

10/10 Exceptional

閑散期（年末年始）に行ったので、外は寒く、客はとても少なかったです。そのため、シャワーのお湯がぬるかったのですが、丁寧に対応いただきました。（水をしばらく出しっぱなしにする(笑)　）　 部屋にはバスタブもあり、とても快適でした。
3-night trip

10/10 Exceptional

Best hotel in Wulingyuan. Nice big room. Near to Wulingyuan attraction
2-night trip

10/10 Exceptional

2-night trip

10/10 Exceptional

Big room and quiet, comfortable bed but temperature of swimming pool is cold.
3-night trip

6/10 Good

酒店早餐很差！
hongbing, 2-night trip

10/10 Exceptional

Good Hotel to stay and relax
Great hotel
Rahamat, 4-night trip

10/10 Exceptional

1-night trip

10/10 Exceptional

Night shift check-in manager LEON was awesome. He is one of the few hotel managers in China that speaks & understands English fluently. He went out of his way to make sure my trip has the most memorable one. Hotel location is pretty much city center and about 20mins walk to the national park.entrance. Love the bathtub very nice for photography. The reception area very attractive. Hallways big & clean. Breakfast needs more western items. Pssss.... morning manager ZASON was great, too. He helped & guided me to get to my next attractions & destinations. Overall, very happy staying here. I’m given this hotel 10 stars. Thank you management.
TROYcalifornia, 1-night trip

6/10 Good

So so service
One female, pregnant manager was very nice and helpful but other people at the front and another manager were not helpful at all, not looking for a solution and just saying they don’t know something or they don’t have something. They were also too chill and unconcerned about the guests, chatting amongst themselves.
2-night trip

10/10 Exceptional

a hotel with good service and convenient location
The service was excellent, the breakfast spread was good and delicious. Bed and room comfortable and quiet. Locality is at the Zhangjiajie TianZhiShan entrance about 5 mins by car. Parking is free and easy. Walking to the main street is about 5 mins where u can find food and to do some shopping. If you wish to have a easy way to tour zhangjiajie park with little walking, we did it by parking our car at the basement car park at the tianzhishan entrance. Paid the entrance fee of 228 yuan per head, take their shuttle bus to the cable car (72 yuan per haed) station up to tianzhishan, spectacular view. From there take the connecting shuttle bus to He Long park where there is a McDonalds and more sight seeing. Connecting again by bus provided to tian xie di yi qiao and skip the sight seeing there if u are not energetic, instead ask for direction and a 5 min-walk to take the bai long tian ti (lift costs 65 yuan) down to base station, at the base of the lift, take the shuttle bus again back to the tian zhi shan entrance where the car was parked. All in all u need about 5 hours. In this sense, the hotel is central to the planned activities. U may also drive up to another xin mu kang park entrance westward and the drive is scenic and relaxing, it's free as u are not entering the park. It's a 1 hour leisure drive. We enjoyed our stay in Crown plaza and it's very restful. We had dinner in the restaurant too and find the food good.
Keet Yee, 1-night trip

10/10 Exceptional

michael, 2-night trip

8/10 Very good

3-night trip

10/10 Exceptional

Beautiful property located conveniently by the entrance of the National forest park and also right by a theater with great performances.
3-night trip

8/10 Very good

Ting, 5-night trip

10/10 Exceptional

Myungwon, 2-night trip

10/10 Exceptional

Leider hat es am Gang nach Rauch gerochen. Hotelpersonal war etwas verwirrt, war der festen Überzeugung wir hätten ohne Frühstück gebucht, was nicht der Fall war. Als Entschuldigung haben sie uns dafür Obst & Cookies aufs Zimmer geschickt. Sie waren nicht in der Kage uns ein Taxi mit Taxometer zu bestellen sondern nur eines mit fixem Betrag. Das Hotel an sich ist schön, sehr nah am Parkeingang und nah an den Restaurants.
Lena, 2-night trip

8/10 Very good

Schönes Zimmer, schöne Lobby, es hat aber einen eigenen Geruch
Lena, 1-night trip

10/10 Exceptional

3-night trip

10/10 Exceptional

excelente
hotel excelente. funcionarios atenciosos e prestativos. quarto maravilhoso, muito confortavel! restaurante buffet perfeito!
marcia, 2-night trip

10/10 Exceptional

Great location and service
Crowne plaza is in a great location, just next door to the wulingyuan National park and the nightly performance theater. The manager was very helpful in resolving a mixup regarding 2 twin beds and 1 double bed rooms, I appreciate her help!
BERRICK, 3-night trip

10/10 Exceptional

Ranked it the best at Wulingyuan.
Location is great. It takes just about 10-minute walk to the entrance of the national park, and about 40-minute ride to the airport. The room is spacious, clean and the bed is comfortable. The air-conditioner works as expected (in contrast to other self-claimed 5-star hotels in Zhangjiajie city). The surrounding environment is quiet, but the bustling area is not far away. The local version of ‘Phoenix City’ is within 15-minute walking distance. The breakfast is great with lots of variety. The reception staff are friendly and helpful. Overall, I had a happy experience.
Sau Cheong, 4-night trip

8/10 Very good

First time stay in Zhangjaijie
This is an interesting situation - IHG has built a HUGE hotel in Zhangjaijie, in anticipation of the area eventually developing a big tourism industry. Looks like there is a big mall under construction right across the street - will be interesting to see in a few years. The hotel itself is very nice, feels like it is less than 2 years old, but not busy at all. For the size of the rooms prices are reasonable. Good western food in the restaurant, go into town if you want local/Chinese food. Indoor pool looked really nice, but we didn't have time to try it our. Only complaint is regarding the room cleaning. The carpet seemed to have a lot of stray fiber, and it looks like they don't vacuum the carpets every day.
1-night trip