2/10 Poor
Jan 22, 2025
False advertising, nothing like the photos
This was a wild experience of false advertising and I CANNOT recommend this hotel at all. This hotel is unfortunately not the relaxing cliff side experience that is shown.
We arrived the the hotel and it’s very very run down but the main issues were:
1) the large hotel deck/grass/patio overlooking the ocean that is in the all the photos (here and on the hotel website itself) is completely gone and in its place are large construction equipment and metal rods and torn up dirt. This is absolutely NOT the cliffs view that is advertised. You cannot look to the ocean without staring right at the construction and the advertised deck is simply not there.
2) the room does not match the photos. The photos for our room showed a renovated bathroom, a nice bed, and a nice sitting area. We arrived and found a very old bathroom, poor furniture in a sitting room, and a terrible bed that hardly fit the room and you couldn’t even walk around it. The renovated space was not what we saw.
This was a highly overpriced and misleading experience, we ended up speaking with the kind man at the front desk for a refund and booked something else for the night. It seems this was not the first time someone found a different hotel and room than expected.
Additional notes:
The hotel pool was very cold (January but advertised as heated), fire pits were available for rent for $50 a day among other items for rent, and the facility is overall very run down.
Verified traveler
1-night trip
Verified Hotels.com guest review
