2/10 Poor
Feb 2, 2025
Poor, well below standards
Looks stunning from the outside, sadly the good part ended with that. The spa was next to the pub, not joined onto the hotel itself, changes for , Robe, slippers, TOWLES EVEN! Just tooth shine off the stay. Why there is. Charge when you would need a robe and slippers with the spa being so far away from the hotel is beyond me. Spa wasn’t exclusive to hotel guests and felt more like a communal spa than something at as hotel retreat
WiFi was shocking and didn’t work very well, the room was very tired and dated with very little character in what looks a stunning building from the outside. Reception staff not very engaged either. Breakfast wasn’t included and charged separately, despite this if you wanted anything other than a regular coffee then that was charged on top of your breakfast. (Which was limited and not very warm) don’t think I will stay again due to the penny pinching charges that would normally be included included in my experience. Sadly wouldn’t stay again.
Andrew
Andrew, 1-night trip
Verified Hotels.com guest review