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Hilton Dali Resort & Spa

4.5 star property
Luxury resort in Dali with 3 restaurants and spa

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Photo gallery for Hilton Dali Resort & Spa

Lobby
Lobby sitting area
Exterior
Lobby
Reception
Perched near Dali University, Hilton Dali Resort & Spa offers a haven of luxury and fun. Indulge in Italian cuisine at one of the three on-site restaurants or enjoy golfing on site. With an indoor pool, children's pool, and swim-up bar nearby, families can create lasting memories while you unwind with a massage at the onsite spa.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Airport transfer
  • Connecting rooms available
  • Bar
  • Electric vehicle charging point
  • Pool
  • Pet friendly

Main amenities (12)

  • Daily housekeeping
  • 3 restaurants and 3 bars/lounges
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Free area shuttle
  • Fitness center
  • Steam room
  • Children's pool
  • Pool bar
  • Swim-up bar
  • 24-hour room service

Feel at home (6)

  • Supervised childcare (surcharge)
  • Children's pool
  • Children's club (surcharge)
  • Rollaway/extra beds
  • Connecting/adjoining rooms available
  • Private bathroom
The current price is $92
includes taxes & fees
$86 per night
Feb 18 - Feb 19

Room options

Available filters for rooms
Showing 32 of 32 rooms

View all photos for Junior Suite Lake view Room

Junior Suite Lake view Room | 1 bedroom, premium bedding, down comforters, in-room safe

Junior Suite Lake view Room

Highlights

Balcony
Soundproofed
Individually decorated
Private indoor hot tub
Air conditioning
Connecting rooms available
Mini-fridge
LED TV
  • 753 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King Bed Room

1 bedroom, premium bedding, down comforters, in-room safe

Deluxe King Bed Room

Highlights

Balcony
Soundproofed
Individually decorated
Private indoor hot tub
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
  • 570 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive King Lake view Room

1 bedroom, premium bedding, down comforters, in-room safe

Executive King Lake view Room

Highlights

Balcony
Soundproofed
Individually decorated
Private indoor hot tub
Air conditioning
Connecting rooms available
Executive Lounge
Mini-fridge
  • 570 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Twin Lake view Room

1 bedroom, premium bedding, down comforters, in-room safe

Premier Twin Lake view Room

Highlights

Balcony
Soundproofed
Individually decorated
Private indoor hot tub
Air conditioning
Connecting rooms available
Mini-fridge
LED TV
  • 570 sq ft
  • Lake view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Twin Bed Room

Deluxe Twin Bed Room | 1 bedroom, premium bedding, down comforters, in-room safe

Deluxe Twin Bed Room

Highlights

Balcony
Soundproofed
Individually decorated
Private indoor hot tub
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
  • 570 sq ft
  • Lake view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Twin Lake view Room

1 bedroom, premium bedding, down comforters, in-room safe

Executive Twin Lake view Room

Highlights

Balcony
Soundproofed
Individually decorated
Private indoor hot tub
Air conditioning
Connecting rooms available
Executive Lounge
Mini-fridge
  • 570 sq ft
  • Lake view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Twin Lake view Room

1 bedroom, premium bedding, down comforters, in-room safe

Deluxe Twin Lake view Room

Highlights

Balcony
Soundproofed
Individually decorated
Private indoor hot tub
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
  • 570 sq ft
  • Sea view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premier Suite Lake view Room

Premier Suite Lake view Room | Living area | 46-inch LED TV with satellite channels, TV

Premier Suite Lake view Room

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually decorated
Private indoor hot tub
Air conditioning
Connecting rooms available
  • 2239 sq ft
  • Lake view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe King Lake view Room

1 bedroom, premium bedding, down comforters, in-room safe

Deluxe King Lake view Room

Highlights

Balcony
Soundproofed
Individually decorated
Private indoor hot tub
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
  • 569 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier King Lake view Room

1 bedroom, premium bedding, down comforters, in-room safe

Premier King Lake view Room

Highlights

Balcony
Soundproofed
Individually decorated
Private indoor hot tub
Air conditioning
Connecting rooms available
Mini-fridge
LED TV
  • 570 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible | 1 bedroom, premium bedding, down comforters, in-room safe

Room, 1 King Bed, Accessible

Highlights

Balcony
Soundproofed
Individually decorated
Private indoor hot tub
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
  • 570 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe  Suite Lake view Room

Deluxe  Suite Lake view Room | Living area | 46-inch LED TV with satellite channels, TV

Deluxe  Suite Lake view Room

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually decorated
Private indoor hot tub
Air conditioning
Connecting rooms available
  • 1518 sq ft
  • Lake view
  • Sleeps 4
  • 1 King Bed

View all photos for King Suite Lake view Room

King Suite Lake view Room | Living area | 46-inch LED TV with satellite channels, TV

King Suite Lake view Room

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually decorated
Private indoor hot tub
Air conditioning
Connecting rooms available
  • 1313 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Lake-View Suite - Panoramic Cang'er Scenery

1 bedroom, premium bedding, down comforters, in-room safe

Lake-View Suite - Panoramic Cang'er Scenery

  • Sleeps 2
  • 1 King Bed

View all photos for Selected Room - Lake-View (Double Bed)

1 bedroom, premium bedding, down comforters, in-room safe

Selected Room - Lake-View (Double Bed)

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Lake-View Double Bed Room - Panoramic Cang'er Scenery

1 bedroom, premium bedding, down comforters, in-room safe

Executive Lake-View Double Bed Room - Panoramic Cang'er Scenery

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Bed Room Overlooking Cozy Garden Scenery

1 bedroom, premium bedding, down comforters, in-room safe

Deluxe Double Bed Room Overlooking Cozy Garden Scenery

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room (2 Beds)

1 bedroom, premium bedding, down comforters, in-room safe

Deluxe Room (2 Beds)

  • Sleeps 2
  • 2 Double Beds

View all photos for Accessible Room With Facilities

1 bedroom, premium bedding, down comforters, in-room safe

Accessible Room With Facilities

  • Sleeps 2
  • 1 King Bed

View all photos for Elegant Suite - Lake-View

1 bedroom, premium bedding, down comforters, in-room safe

Elegant Suite - Lake-View

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Lake-View Twin Room With Private Balcony And Charming Lake View

1 bedroom, premium bedding, down comforters, in-room safe

Deluxe Lake-View Twin Room With Private Balcony And Charming Lake View

  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Lake-View Double Bed Room With Private Balcony And Charming Lake View

1 bedroom, premium bedding, down comforters, in-room safe

Deluxe Lake-View Double Bed Room With Private Balcony And Charming Lake View

  • Sleeps 2
  • 1 King Bed

View all photos for Selected Room - Lake-View (2 Beds)

1 bedroom, premium bedding, down comforters, in-room safe

Selected Room - Lake-View (2 Beds)

  • Sleeps 2
  • 2 Double Beds

View all photos for Panorama Suite - Lake-View

1 bedroom, premium bedding, down comforters, in-room safe

Panorama Suite - Lake-View

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Lake-View Suite - Embrace Cang'er Scenery

1 bedroom, premium bedding, down comforters, in-room safe

Deluxe Lake-View Suite - Embrace Cang'er Scenery

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Lake-View Twin Room - Panoramic Cang'er Scenery

1 bedroom, premium bedding, down comforters, in-room safe

Executive Lake-View Twin Room - Panoramic Cang'er Scenery

  • Sleeps 2
  • 2 Double Beds

View all photos for Octonauts Themed Selected Lake-view Family Room

1 bedroom, premium bedding, down comforters, in-room safe

Octonauts Themed Selected Lake-view Family Room

  • Sleeps 2
  • 1 King Bed

View all photos for Suite With View

1 bedroom, premium bedding, down comforters, in-room safe

Suite With View

  • Sleeps 2
  • 1 Queen Bed

View all photos for Balala Themed Selected Lake-view Family Room

1 bedroom, premium bedding, down comforters, in-room safe

Balala Themed Selected Lake-view Family Room

  • Sleeps 2
  • 1 Queen Bed and 1 Twin Bed

View all photos for Super Wings Themed Selected Lake-view Family Room

1 bedroom, premium bedding, down comforters, in-room safe

Super Wings Themed Selected Lake-view Family Room

  • Sleeps 2
  • 1 King Bed

View all photos for Paul Frank Theme Suite

1 bedroom, premium bedding, down comforters, in-room safe

Paul Frank Theme Suite

  • Sleeps 2
  • 1 King Bed

View all photos for King Deluxe Lake View

1 bedroom, premium bedding, down comforters, in-room safe

King Deluxe Lake View

  • Sleeps 2
  • 1 King Bed

Similar properties

Property amenity

Hotel Indigo Dali Erhai by IHG

  • Pool
  • Free parking
  • Free WiFi
  • Restaurant
9.4 out of 10, Exceptional, (18)
The price is $107
includes taxes & fees
$101 per night
Feb 17 - Feb 18
Hotel Indigo Dali Erhai by IHG
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About the neighborhood

Map
Qili Bridge, South of Gantong Road, Dali, Yunnan, 671000

What's nearby

  • Dali University - 5 min drive
  • South Gate - 6 min drive
  • Three Pagodas - 10 min drive
  • Dali Museum - 10 min drive
  • Erhai Lake - 12 min drive

Getting around

  • Dali (DLU) - 36 min drive
  • Dali Railway Station - 32 min drive
  • Free area shuttle
  • Airport shuttle (surcharge)

Restaurants

  • ‪老倌豌豆粉 - ‬11 min walk
  • ‪达吾德清真时尚火锅 - ‬5 min drive
  • ‪甜甜冷热饮炸烤屋 - ‬6 min drive
  • ‪博克茶苑 - ‬6 min drive
  • ‪一乐客栈 - ‬6 min drive

About this property

Hilton Dali Resort & Spa

When you stay at Hilton Dali Resort & Spa, you'll be within a 15-minute drive of Erhai Lake. Guests can be pampered with massages at the spa, and Spices All Day Dinning, one of 3 restaurants, serves breakfast, lunch, and dinner. Other highlights at this luxurious resort include 3 bars/lounges, an indoor pool, and a poolside bar. Fellow travelers like the room service.

Languages

Chinese (Mandarin), English

At a glance

DONE

Hotel size

    • 365 units
    • Arranged over 9 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child stays free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
    • Supervised childcare*
    • Children's club*
DONE

Pets

    • Pets stay free
    • Restrictions apply*
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Offsite

    • Free area shuttle
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) on weekday mornings 6:30 AM–10:30 AM
  • 3 restaurants
  • 3 bars/lounges
  • Poolside bar
  • Swim-up bar
  • Coffee/tea in a common area
  • Barbecue grills
  • Free reception (select days)
  • 24-hour room service

Traveling with children

  • Children's club (surcharge)
  • Children's pool
  • Mini golf
  • Free local shuttle
  • Supervised childcare (surcharge)
  • Lifeguard on site

What to do

  • Golfing
  • Mini golf
  • Pool table
  • Bicycle rentals nearby

Working away

  • Business center
  • Computer station
  • Conference space (11840 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Porter/bellhop

Facilities

  • 2 buildings/towers
  • Built in 2015
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • Fitness center
  • An indoor pool
  • Arcade/game room
  • Full-service spa
  • Steam room
  • Banquet hall
  • Art Deco architecture

Accessibility

  • Elevator
  • Elevator door width (inches): 80
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 39
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Sign language-capable staff
  • Wheelchairs available on site
  • Magnifying mirror
  • Height-adjustable showerhead
  • Well-lit path to entrance

Room amenities

Be entertained

  • 46-inch LED TV
  • Satellite TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Alarm clock
  • Premium bedding
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Private indoor hot tub
  • Balcony
  • Individually decorated

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Spa

Guests can indulge in a pampering treatment at the resort's full-service spa. Services include massages. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily.

Dining

Spices All Day Dinning - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).
La Bella Luna - Overlooking the garden, this fine-dining restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). Open select days.
Yu Xi - Overlooking the garden, this restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
The Brew Bar - Onsite bar.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CNY 198 per person
  • Airport shuttle service is offered for an extra charge of CNY 300 per vehicle (one way)

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from August 29 to September 2:
  • Swimming pool

Children & extra beds

  • Supervised childcare is available for an extra charge
  • Rollaway beds are available for CNY 400.0 per day
  • Children's club access is available for an extra charge

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 11:00 PM

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Also known as

Hilton Dali Resort
Hilton Dali
Hilton Dali Resort Spa
Hilton Dali Resort & Spa Dali
Hilton Dali Resort & Spa Resort
Hilton Dali Resort & Spa Resort Dali

Frequently asked questions

Does Hilton Dali Resort & Spa offer free cancellation for a full refund?

Yes, Hilton Dali Resort & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hilton Dali Resort & Spa?

Yes, there's an indoor pool and a children's pool. Guests have pool access from 9:00 AM to 11:00 PM.

Are pets allowed at Hilton Dali Resort & Spa?

Yes, pets stay free. Food and water bowls are available.

Is parking offered on site at Hilton Dali Resort & Spa?

Yes, there's free self parking. Electric vehicle charging is available.

Is airport shuttle service offered by Hilton Dali Resort & Spa?

Yes, an airport shuttle is available. The charge is CNY 300 per vehicle one way.

What are the check-in and check-out times at Hilton Dali Resort & Spa?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Contactless check-out is available.

What is there to do at Hilton Dali Resort & Spa and nearby?

Have fun during the warmer months with activities nearby such as cycling. Additional recreation nearby includes basketball. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Hilton Dali Resort & Spa also has 3 bars, a steam room, and private indoor hot tubs, as well as an arcade and a garden.

Are there restaurants at or near Hilton Dali Resort & Spa?

Yes, there are 3 onsite restaurants, featuring alfresco dining, Italian cuisine, and garden views.

Does Hilton Dali Resort & Spa have rooms with private hot tubs?

Yes, each room has a private indoor hot tub.

Does Hilton Dali Resort & Spa have any outdoor private spaces?

Yes, every room features a balcony.

Reviews

8.8

Excellent

9.4/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

9.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Poor

enwei, 1-night trip
Verified Expedia guest review

10/10 Exceptional

I had such a great time staying at this resort! You get both mountain (Cang Shan) and water view (Er Hai).
Chenxi, 4-night trip
Verified Expedia guest review

10/10 Exceptional

great view and large room.
LIQIONG, 1-night trip
Verified Expedia guest review

10/10 Exceptional

This is a nice and big hotel. Staff is friendly. The Chinese restaurant as well as the breakfast buffet is very good. I would consider staying here again.
Chung Man, 4-night family trip
Verified Expedia guest review

4/10 Fair

Disappointing and not worth the price
For the big amount of money we have paid for the stay we are very disappointed. Your hotel is not in good order and no maintenance is done since it was built. The jacuzzi didn’t work, the kids club is dirty and many things are broken. Mini golf not working, air condition in the room not working. No one spoke a word English despite this is supposed to be a 5 star international hotel.
Jorgen K., 5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Nice experiences
Send me message about my lost goods after checked out and left. Nice feeling everywhere in the details .
2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Great experience in beautiful setting.
Beautiful setting overlooking Erhai Lake. Spacious rooms with large balconies. Great gym and indoor pool. The hotel is set on a large campus with a front garden that has space for lounging. The breakfast buffet is extensive with fresh juices, local Chinese specialties and Western items as well. Service is very good as the staff responded quickly to needs.
4-night trip
Verified Hotels.com guest review

10/10 Exceptional

We booked 5 rooms. The room are nice, staff are helpful and friendly. However, one of our room the tv remote was not working, and there is a day where one of the twin beds not made. One of the room the cleaner did not removed some dirty tissues paper. We need to walk about 10 minutes to find food outside the hotel. However, these are just some minor issues, our overall stay in the hotel is still excellent.
2-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Hotel was beautiful, with amazing views of the town and Erhai Lake. Staff were friendly, very helpful and professional. Room was huge, and the buffet dinner at Spices restaurant was amazing.
Addison, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

4-night trip
Verified Expedia guest review

10/10 Exceptional

The property is in a delightful location, easily accessible from both Dali railway station and airport, very handy for Dali Old Town, and is a joy in itself in terms of guestrooms, restaurants, public areas, and grounds.
4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Lovely Dali Hotel
We had a fabulous stay at the beautiful Dali Resort and Spa. Service was friendly and extremely helpful throughout. Scott Yu in F&B made our time especially enjoyable. We also had a gorgeous lake view from our room. Overall, extremely satisfied.
Leona, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

A Fine Hotel
All in aĺl, the 2 nigt stay was very enjoyable. The room is quite large and well appointed. The large hotel has a fine vista of the Dali lake from its elevated position. This hotel was a little bit isolated so one was dependant upon the hotel's facilities. They were however quite good so no complaints. Room service is a bit weak on selection but food good. Breakfast is excellent with a wide selection. The hotel picked us up at the railway station effeciently and at a reasonable price. The free shuttle bus to the delightful old town was relaible. The heated swimming pool and gym was clean, tidy and complete. As I said a fine hotel.
Frederick, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Nice resort hotel.
Nice big room. The hotel was opened three years ago so everything was relatively new. Too bad we checked in rather late & had to leave early in the morning & didn’t get to use the hotel facilities
Maria, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

One of the greatest hotel experiences.
One of the greatest hotel experiences. Hilton Dali has great service, beautiful setting, and a fantastic Chinese restaurant. The restaurant was so good that we changed our plans just to eat every meal there. The location is peaceful and quite but is a bit of a drive from the urban center. I don't mind that since the taxi ride is only about $4-5 USD. Both the hotel and the Dali area are highly recommended.
1-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

A nice relaxing stay at a quiet resort hotel. Rooms are comfortable and service is good. The breakfast buffet is decent. The restaurants were good although a little expensibe which is to be expected of such restaurant hotels. The main downside is the semi-remote location. It is not convenient to get to shops or restaurants outside the hotel. A shuttle bus is available at regular times to take guests to the ancient tian of Dali and pick them up.
3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Daniel, 2-night family trip
Verified Hotels.com guest review

8/10 Very Good

Over and above customer service by staff
Manager and concierge are particularly helpful whenever we contact them for something. Every other staff who works pass us will greet us politely. It really makes us feel welcomed as honoured guests. The hotel has a car service (RMB$30) to head into the city, however, the service is outsourced to individual drivers (with their own car), resulting in drivers being pushy. Our driver wants us to call him directly for pick up from the city and when I refused (and use hotel's hotline to call for pick us instead), it just so happen that the same driver was sent out to us and we received a call from that driver, claiming that his tyres have gone flat and will not come to pick us up. He later organized for another driver to pick us up. Facilities are pretty standard with the pool a bit worn down. The interior of the rooms (twin lake view room) are well polished but the outdoor corridors that lead to our building and rooms are below 5star standard in design, it feels like a cheaper Chinese 5 star version rather than of international standard.
Samantha, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Great hotel with amazing view!
The hotel is absolutely stunning! Great interior, new, overlooking Erhai! Only down point is that you need to take a cab going to places and restaurant, but it’s very affordable.
Sizhen, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nice stay
Nice experience, friendly staff, cool swimming pool
2-night family trip
Verified Hotels.com guest review

8/10 Very Good

Nice and new hotel
Hotel was beautiful. Only issue was with checkin. I had indicated I wanted a non smoking room but they had assigned me smoking rooms. Took a lot longer to change the room configuration for me. Executive lounge was worth the view at breakfast
2-night trip
Verified Expedia guest review

8/10 Very Good

Verified Hotels.com guest review

10/10 Exceptional

Excellent hotel and food very good. Communication could be difficult at times
Manuel, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

5 star hotel trying for 6 stars!
Very.very nice hotel with outstanding staff that couldn't do enough to help make your stay pleasant. the hotel is new so everything is as you would expect in a Hilton property. The only reason I didn't give them full marks in every category is that there seemed to be no control over temperature and the room was a constant 24-25c even when set at 18-20c. I feel a little unfair not giving full marks as we did not complain to the front desk as I was ill the last 2 days and didn't feel like dealing with the effort to resolve. My overall impression is that if had brought it to their attention they would have relocated us or fixed the issue.
tony, 4-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Verified Hotels.com guest review