Village Green Shopping Centre - 6 min drive - 6.2 km
Planet Bee Honey Farm - 11 min drive - 11.3 km
Silver Star Mountain Resort - 27 min drive - 23.9 km
Getting around
Kelowna Intl. Airport (YLW) - 41 min drive
Restaurants
McDonald's - 6 min drive
Tim Hortons - 6 min drive
Wendy's - 6 min drive
Starbucks - 6 min drive
Burger King - 6 min drive
About this property
The Castle at Swan Lake
At The Castle at Swan Lake, you'll be within a 15-minute drive of Okanagan Lake. Guests can splash around at the seasonal outdoor pool or grab a bite to eat at the restaurant. A spa tub and a terrace are offered, and in-room conveniences include refrigerators and microwaves. Fellow travelers say great things about the pool and helpful staff.
Languages
English
At a glance
Hotel size
44 rooms
Arranged over 2 floors
Arriving/Leaving
Check-in start time: 4 PM; Check-in end time: 10:30 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 19
Check-out time is 11:00 AM
Contactless check-out available
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Property is located on a hill and guests with mobility issues may find accessibility limited.
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 19
Minimum Spring Break check-in age is 25
Children
Children (16 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
Pets
Pets allowed (dogs only, 2 total)*
Service animals welcome
Specific rooms only, restrictions apply*
Pets must be supervised
Internet
Free WiFi and wired internet access in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Free onsite RV/bus/truck parking
Other information
Designated smoking areas
Property amenities
Food and drink
Restaurant
Barbecue grills
Traveling with children
Children stay free (see details)
Fence around the pool
Working away
Business center
Meeting room
Computer station
Services
Front desk (limited hours)
Laundry facilities
Free newspapers in lobby
Luggage storage
Pool loungers
Pool umbrellas
Facilities
Garden
Picnic area
Terrace
Television in common areas
Seasonal outdoor pool
Arcade/game room
Spa tub
Banquet hall
Accessibility
Elevator
13 stairs to reach property
Room amenities
Be entertained
40-inch flat-screen TV
Cable TV channels
Home comfort
Air conditioning
Ceiling fan
Coffee/tea maker
Iron/ironing board
Sleep well
Premium bedding
What to enjoy
Balcony or patio
Fireplace
Freshen up
Deep soaking bathtub
Shower/tub combination
Rainfall showerhead
Free toiletries
Hair dryer
Towels
Stay connected
Free WiFi
Free local calls
Food and drink
Full-sized refrigerator/freezer
Microwave
Kitchen
Stovetop
Cookware, dishes, and utensils
Dishwasher
More
Weekly housekeeping
Access via exterior corridors
Fees & policies
Refundable deposits
Deposit: CAD 200 per accommodation, per stay
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of CAD 28.25 per accommodation (may vary based on length of stay)
Pool, spa, & gym (if applicable)
The seasonal pool is open from May to September
Policies
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Castle Swan Lake Pomeroy Hotel Vernon
Castle Swan Lake Pomeroy Hotel
Castle Swan Lake Pomeroy Vernon
Castle Swan Lake Pomeroy
Castle Swan Lake Hotel Vernon
Castle Swan Lake Hotel
Castle Swan Lake Vernon
Castle Swan Lake
The Castle at Swan Lake by Pomeroy
The Castle at Swan Lake Hotel
The Castle at Swan Lake Vernon
The Castle at Swan Lake Hotel Vernon
Frequently asked questions
Does The Castle at Swan Lake offer free cancellation for a full refund?
Yes, The Castle at Swan Lake does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at The Castle at Swan Lake?
Yes, there's a seasonal outdoor pool.
Are pets allowed at The Castle at Swan Lake?
Yes, dogs are welcome, with a limit of 2 total. There's a charge of CAD 28.25 per accommodation, per night. Service animals are exempt from fees.
Is parking offered on site at The Castle at Swan Lake?
Yes, there's free self parking. Free RV/bus/truck parking is available.
What are the check-in and check-out times at The Castle at Swan Lake?
Check-in start time: 4 PM; Check-in end time: 10:30 PM. Check-out time is 11:00 AM. Contactless check-in and check-out are available.
What is there to do at The Castle at Swan Lake and nearby?
The Castle at Swan Lake has a seasonal outdoor pool, a spa tub, and an arcade, as well as a picnic area and a garden.
Are there restaurants at or near The Castle at Swan Lake?
Yes, there's an onsite restaurant.
Does The Castle at Swan Lake have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.
Does The Castle at Swan Lake have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes a coffee maker, cookware, and a refrigerator.
Does The Castle at Swan Lake have any outdoor private spaces?
Yes, every room features a balcony or patio.
What's the area around The Castle at Swan Lake like?
The Castle at Swan Lake is a short 20-minute walk from Swan Lake and 7 minutes' walk from Splashdown Vernon. Travelers love the hotel's prime location.
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.4/10
Staff & service
9.0/10
Amenities
9.2/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Exceptional
Nov 10, 2024
Mark
Mark, 3-night trip
Verified Hotels.com guest review
8/10 Very Good
Nov 10, 2024
Great place to stay in Kelowna …
The room was very spacious, clean and well maintained. Our room overlooked the lake which was really nice. All staff we encountered were super helpful and friendly.
Loved our stay here though the dining options were limited in the off season.
Anna
Anna, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 24, 2024
Very nice.
All was good but there should be grab bars in the shower.
Carl
Carl, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 10, 2024
Lacey
Lacey, 3-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 29, 2024
Kaylee
Kaylee, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 26, 2024
Stephen
Stephen, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 23, 2024
James
James, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Sep 22, 2024
Hotel was very clean and quiet. Staff was extremely friendly.
Darryl
Darryl, 2-night trip
Verified Hotels.com guest review
8/10 Very Good
Sep 20, 2024
Stayed for an overnighter for work during the offseason. Rooms are HUGE and quite nice. The odd part of the building how it is situated on the property, its kinda like the person who designed it was just trying to fill the property. Enter on ground floor, elevator up 1 level to another ground floor. Not bad, just odd. Lots of signs about taking valuables out of the car, but the property is not in an area at all where one would be worried about car theft.
All in all a good place to stay. No car charger that I could find.
Jamie
Jamie, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 19, 2024
Tsang-Huei
Tsang-Huei, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Sep 16, 2024
Kinping
Kinping, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 14, 2024
Craig
Craig, 1-night business trip
Verified Hotels.com guest review
8/10 Very Good
Sep 13, 2024
Verified traveler
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 8, 2024
One night stay during our road trip.
Very nice overnight stay, room was clean and spacious. The view was good as we were on the first level, higher level or in the upper building will probably be better and quieter from the highway.
Michael
Michael, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 7, 2024
We had a lovely stay here - the room was spacious and had everything we needed - met some lovely people around the pool and the restaurant is fantastic 😀
Joanne
Joanne, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 2, 2024
Cindy
Cindy, 2-night family trip
Verified Hotels.com guest review
8/10 Very Good
Aug 31, 2024
Rooms are fantastic only complaints are you have to go to the desk to replenish towels, coffee, robes etc and that the rooms need to be assessed better for maintenance issues. The full kitchens need drying racks for dishes
Gretchen
Gretchen, 4-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 31, 2024
Kim
Kim, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 28, 2024
Pool is amazing. Location is quiet and private. More for family so not for party people. It is a boring area which I like. So if you are a quiet person and like the Urban tourist type areas it will not be your type.
Service great. Vernon is a fabulous city and this hotel awesome.
Ominder
Ominder, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
Aug 26, 2024
Loved everything, plan to stay again
Judy
Judy, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
Aug 24, 2024
dyan
dyan, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 24, 2024
Nice
Shunrong
Shunrong, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 23, 2024
Jennifer
Jennifer, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 23, 2024
Great room, location, pool and hot tub!
Every summer, I drive by the castle at Swan Lake And say that one day, I will stay there. This week I did. I was originally booked for two days and liked it so much I added two more. The fully stocked suite was exceptional with a balcony and Lakeview on the front and the pool and hot tub in the rear. Splash down waterslides are only a couple minutes walk away. This place has a lot going for it. You should check it out.
dyan
dyan, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 22, 2024
The suites were well
Appointed and the location and noise level were great!