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The Mirror Hotel

4.0 star property
Kigali hotel with 2 restaurants and spa

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Mirror Hotel

Outdoor pool
Reception
Terrace/patio
Family Room | Living area | 32-inch flat-screen TV with cable channels, TV, pay movies
Executive Suite | Desk, soundproofing, iron/ironing board, free wired internet

Reviews

4.0 out of 10

Popular amenities

  • Pool
  • Bar
  • Spa
  • Gym
  • Non-smoking
  • Laundry facilities
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Fitness center
  • Children's pool
  • Pool bar
  • Coffee shop/cafe
  • Terrace
  • 24-hour front desk
  • Refrigerator in a common area
  • Self-serve laundry
Feel at home
  • Children's pool
  • Private bathroom
  • Premium TV channels
  • Terrace
  • Daily housekeeping
  • Laundry facilities

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Deluxe Room

Desk, soundproofing, iron/ironing board, free wired internet

Deluxe Room

Highlights

Balcony
Soundproofed
Flat-screen TV
Shower/tub combination
Jetted bathtub
Private bathroom
Electric kettle
Free bottled water
  • 258 sq ft
  • Sleeps 2
  • 2 Queen Beds

View all photos for Economy Room

Economy Room | Desk, soundproofing, iron/ironing board, free wired internet

Economy Room

Highlights

Balcony
Soundproofed
Flat-screen TV
Shower/tub combination
Jetted bathtub
Private bathroom
Electric kettle
Free bottled water
  • 193 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room

Desk, soundproofing, iron/ironing board, free wired internet

Standard Room

Highlights

Balcony
Soundproofed
Flat-screen TV
Shower/tub combination
Jetted bathtub
Private bathroom
Electric kettle
Free bottled water
  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

Desk, soundproofing, iron/ironing board, free wired internet

Family Room

Highlights

Balcony
Soundproofed
Flat-screen TV
Shower/tub combination
Jetted bathtub
Private bathroom
Electric kettle
Free bottled water
  • 258 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | Desk, soundproofing, iron/ironing board, free wired internet

Deluxe Twin Room

Highlights

Balcony
Soundproofed
Flat-screen TV
Shower/tub combination
Jetted bathtub
Private bathroom
Electric kettle
Free bottled water
  • 193 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite

Desk, soundproofing, iron/ironing board, free wired internet

Junior Suite

Highlights

Balcony
Soundproofed
Flat-screen TV
Shower/tub combination
Jetted bathtub
Private bathroom
Electric kettle
Free bottled water
  • 258 sq ft
  • Sleeps 2
  • 3 Queen Beds

View all photos for Executive Suite

Desk, soundproofing, iron/ironing board, free wired internet

Executive Suite

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Flat-screen TV
Shower/tub combination
Jetted bathtub
Private bathroom
  • 259 sq ft
  • Sleeps 2
  • 1 Queen Bed

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includes taxes & fees
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About the neighborhood

Map
KN 5RD Near Kisimenti Roundabou, Kigali, 250

What's nearby

  • Stade Amahoro - 12 min walk - 1.0 km
  • BK Arena - 18 min walk - 1.5 km
  • Kimironko Market - 4 min drive - 2.8 km
  • Kigali Heights - 6 min drive - 4.7 km
  • Kigali Convention Centre - 7 min drive - 3.9 km

Getting around

  • Kigali (KGL-Kigali Intl.) - 6 min drive

Restaurants

  • ‪The Women’s Bakery - ‬10 min walk
  • ‪Fratelli's - ‬5 min walk
  • ‪KFC - ‬14 min walk
  • ‪New Fiesta Coffee Shop - ‬6 min walk
  • ‪Inka Steakhouse - ‬5 min drive

About this property

The Mirror Hotel

The Mirror Hotel puts you within a 10-minute drive of Kigali Convention Centre. Guests can be pampered with spa services at the spa and grab a bite to eat at one of the 2 restaurants. Other highlights include an outdoor pool, a poolside bar, and a fitness center.

Languages

English, French

At a glance

Hotel size

  • 60 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in start time: 2:00 PM; Check-in end time: anytime
  • Minimum check-in age: 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free wired internet access in rooms

Parking

  • Onsite parking available only on request

Other information

  • Smoke-free property

Property amenities

Food and drink

  • 2 restaurants
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Shared refrigerator

Traveling with children

  • Children's pool

Services

  • 24-hour front desk
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • 2 buildings/towers
  • Built in 2014
  • Terrace
  • Television in common areas
  • Fitness center
  • An outdoor pool
  • Full-service spa

Accessibility

  • Elevator

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Premium cable channels
  • Pay movies

Home comfort

  • Electric kettle
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Jetted bathtub
  • Shower/tub combination
  • Hair dryer (on request)
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free wired internet
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Free bottled water

More

  • Daily housekeeping

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna and a spa tub.

The spa is open daily. Children under 15 years old are not allowed in the spa without adult supervision.

Dining

Onsite venue - This restaurant specializes in Italian cuisine.
Onsite venue #2 - This restaurant specializes in international cuisine.

Fees & policies

Parking

  • Guests must contact this property in advance to reserve onsite parking

Pool, spa, & gym (if applicable)

  • Children under 15 years old are not allowed in the spa without adult supervision

Policies

This property accepts credit cards. Cash is not accepted.

Also known as

Mirror Hotel Kigali
Mirror Kigali
The Mirror Hotel Hotel
The Mirror Hotel Kigali
The Mirror Hotel Hotel Kigali

Frequently asked questions

Does The Mirror Hotel offer free cancellation for a full refund?
Yes, The Mirror Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at The Mirror Hotel?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at The Mirror Hotel?
Sorry, pets and service animals aren't allowed.
What are the check-in and check-out times at The Mirror Hotel?
Check-in start time: 2:00 PM; Check-in end time: anytime. Check-out time is 11 AM.
What is there to do at The Mirror Hotel and nearby?
The Mirror Hotel has a spa and an outdoor pool, as well as a fitness center.
Are there restaurants at or near The Mirror Hotel?
Yes, there are 2 onsite restaurants, featuring Italian cuisine.
Does The Mirror Hotel have rooms with private spa tubs?
Yes, each room has a jetted bathtub.
What's the area around The Mirror Hotel like?
The Mirror Hotel is a short 18-minute walk from BK Arena and 12 minutes' walk from Stade Amahoro.

Reviews

4.0

5.0/10

Cleanliness

4.6/10

Staff & service

3.0/10

Amenities

4.2/10

Property conditions & facilities

Reviews

2/10 Poor

Currently not operating!
The hotel was under renovations when I went there so I could not stay. When hotels.com attempted to email and call the hotel to confirm a refund with them via email and phone, they did not respond - so I may just be out the money and never stayed there.
eric, 2-night trip
Verified Hotels.com guest review

4/10 Fair

The sweat stained pillows had no covers, the walls had water damage. The room had a stale smell to it. The bathroom was dark and dingy but had excellent heated and pressured water
Robert, 1-night trip
Verified Expedia guest review

8/10 Very Good

Firoz A, 1-night business trip
Verified Hotels.com guest review

2/10 Poor

Horrible
Horrible, loud music from opposite club till 5 am every day.
1-night family trip
Verified Hotels.com guest review

2/10 Poor

Not worth your money
Service was devastatingly poor. My first night I was checked into a room that was not clean and the toilet was not working. The bed was extremely small and mattress completely worn out. The hotel could not also keep control of the noise levels in the hotel as there were rowdy guests staying in my floor who kept up and made noise all through the night. The breakfast menu was very disappointing- for instance on Thursday morning the only options available were vegetable soup, french fries and boiled eggs. Service at the restaurant was also extremely slow with food orders taking up to 1 hour and waitpersons quite slow in approaching and responding to customer queries. I would strongly not recommend for either a long or short term stay. You might have to reconsider removing the hotel from your listing to protect your reputation.
Sylvesters, 2-night business trip
Verified Hotels.com guest review

2/10 Poor

It was horrible experience of this so called Mirror Hotel. I had booked the hotel through Expedia and reservation was confirmed. But when we reached to the hotel in the evening, they said there is no vacant room reserved for us as confirmed during booking.. How can a hotel say like this ??? They transferred us to a hotel called Classic Hotel. But the facilities there were not up to he standard what we booked and paid. So I recommend all the guests not to book this Mirror Hotel. Narayan Bhattarai emeil: bhattaraikainlo@hotmail.com
2-night trip with friends
Verified Expedia guest review

2/10 Poor

The was very noisy, very loud music till very late. Bathroom very poor.
Pyndiah, 4-night trip
Verified Expedia guest review

6/10 Good

Was just okay
Helpful staff, the bedsheets needs whitening; It doesn’t look clean. The reading table needs a reading light, the room is not bright enough and the more so for reading/working
1-night business trip
Verified Hotels.com guest review

2/10 Poor

Terrible, terrible hotel. Avoid at all costs.
The staff at this hotel are deeply incompetent. Every mistake that they could have possibly made, they did. They lost my booking. They tried to charge me at checkin, despite having prepaid in full through hotels.com. I booked a suite. They gave me a normal room. They forgot about my laundry - twice. They failed to clean my room or replace the used shampoo. It was so bad that I ended up checking out a day early and going to a different hotel. When checking out, they tried to charge me for another guest's meals. What a bunch of amateurish fools.
Verified Hotels.com guest review

4/10 Fair

The Mirror Hotel, Kigali, Rwanda
lInitially the hotel seemed nice.We quickly learned it should have been a 2*, (definitely NOT a 4*). We didn't get the welcome drink we were promised. Free wifi that was advertised never worked; we weren't able to check into our flight in advance. The shower in our room had no hot water;the shower from the room above us was leaking into our shower. Our friends' sink had no cold water.At dinner, nice view by the pool, but we were in complete darkness & couldn't read the menu. We asked for some light; they offered nothing. We had to go back to our rooms to get flashlights. Ordered pizza;30 min. later we were told the pizza oven wasn't working. So we ordered BLT's; 15 min. later we were told, sorry, they had no bacon. We ended up with a hamburger that was mediocre. The rooms were small and in need of attention. Our friends' room had wires sticking out from the walls where outlets hadn't yet been attached, and places that needed plastering or simple detail work to clean up paint overspill. The worst, however, was that we stayed here to get a good night's sleep before a very long flight the following day. The place next door is a night club, and all night long we could hear yelling & very loud voices as if we were in a tunnel (even wearing ear plugs). Oh yes, then there was the cigarette smoke that wafted up into our room all day & night, even though it was a non smoking room. The only reason I'm giving it 2* is because of appearance. But you can't tell a book by its cover.
Verified Hotels.com guest review

6/10 Good

They are many other choice than this hotel
This is a new hotel, The hardware is okay, no complaint for Rwanda standard. BUT BUT, the service is terrible. There is no TV channel, no WiFi in the room(It was stated TV and WIFI provided in rooms), I called the reception asking for service many times, after 2 hour nobody came, I called again the reception said very rudely "I know, but I do not care" and hung up. The software is terrible, other than software the rest is okay.
Verified Hotels.com guest review

2/10 Poor

Worst Hotel
WORST HOTEL SERVICE EVER! After flying from brussel Airport, just wanted to do my test and sleep. Lucky i found a new hotel Woud Never recomend this hotel for Europees are as last min boeking
Rachel, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Nært flyplassen, ikke for lange opphold!
God frokost og ok seng, men det var mye støy på utsiden av hotellet. Det var ikke varmt vann i dusjen. Bassenget hadde grønt vann
Verified Hotels.com guest review

8/10 Very Good

Verified Hotels.com guest review