Located near a train station, Hotel La Chartreuse is a great choice for a stay in Toulouse. Fellow travelers love the helpful staff. Public transportation is just a short walk: Marengo SNCF Station is 4 minutes and Jean-Jaurès Metro Station is 8 minutes.
Languages
English, French
At a glance
Hotel size
28 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out time is 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
No onsite parking
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10 AM
Services
24-hour front desk
Luggage storage
Facilities
Terrace
Banquet hall
Room amenities
Be entertained
32-inch flat-screen TV
Cable TV channels
Home comfort
Heating (climate-controlled) and air conditioning
Sleep well
Blackout drapes/curtains
Free crib/infant bed
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 1.15 per person, per night. This tax does not apply to children under 18 years of age.
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 8.5 per person
Renovations and closures
The property is closed between December 18 and January 2.
Policies
This property does not have elevators.
This property accepts credit cards and cash.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Also known as
Hotel Chartreuse Toulouse
Hotel Chartreuse
Chartreuse Toulouse
Hotel La Chartreuse Hotel
Hotel La Chartreuse Toulouse
Hotel La Chartreuse Hotel Toulouse
Frequently asked questions
Is Hotel La Chartreuse currently open?
The property is closed between December 18 and January 2.
Does Hotel La Chartreuse offer free cancellation for a full refund?
Yes, Hotel La Chartreuse does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel La Chartreuse?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel La Chartreuse?
No, unfortunately, but there's discounted parking nearby.
What are the check-in and check-out times at Hotel La Chartreuse?
Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is 11:00 AM.
Is there an onsite casino at Hotel La Chartreuse?
No, this hotel doesn't have a casino, but Casino Theater Barriere of Toulouse (9-min drive) is nearby.
What is there to do at Hotel La Chartreuse and nearby?
Recommended spots to visit include Capitole de Toulouse (12-min walk) and Place du Capitole (13-min walk), along with Zenith de Toulouse (2.8 mi) and Cité de l'Espace (3 mi).
What's the area around Hotel La Chartreuse like?
Hotel La Chartreuse is in Toulouse City-Centre, a short 4-minute walk from Marengo SNCF Station and 8 minutes' walk from Garonne.
Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.8/10
Staff & service
8.0/10
Amenities
8.0/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
8/10 Very Good
Sep 21, 2024
Great, cosy place to stay - super convenient for the station and walkable into town (or via the metro). Clean and welcoming for a solo traveller. Would stay here again.
Alice
Alice, 2-night trip
Verified Expedia guest review
4/10 Fair
Jul 6, 2024
The location of the hotel is central to the city center of Toulouse and the hotel is clean . Also, the office is very helpful and the check in and out times are more hours than most hotels - check in is at 2pm but they check you in a little earlier if they can , And check out is not a strict 11, so one can be not as stressed to check out than some places that check out at 10.
My biggest complaint is the size of the room which looks much bigger in pictures and accessibility to the room which is on the 3rd floor and there is no elevator so we had to walk three flights of stairs each time. i know there may be budget concerns on putting up an elevator or that there may be no space to put one.
Another thing I didn’t like is the lack of room coffee available in the lobby room which i thought was a basic amenity in any hotel This is somewhat my fault because i should have checked first that it was part of the amenities it totally went over my head.
As far as access to the rooms they still had the old fashioned key on a chain instead of a magnetic strip card .They should invest in this this not so new technology , as it reduces probability of keys lost by the guests.
But i’m appreciative that we did have a great time in Toulouse and we had a satisfactory place to sleep .
Raymund
Raymund, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
May 18, 2024
Lovely room with a skylight, good service and the place feels secure. Location is far from glamorous but it is near the train station and thus rather convenient.
Sabrina
Sabrina, 1-night romance trip
Verified Expedia guest review
8/10 Very Good
May 12, 2024
Verified traveler
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Mar 21, 2024
Adrian
Adrian, 1-night trip
Verified Expedia guest review
8/10 Very Good
Sep 24, 2023
Verified traveler
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 22, 2023
We only had a one night stay but our experience was excellent from checking in to checking out. Friendly staff and the room and communal areas were spotlessly clean. We were offered a bottle of cold water each on arrival which was welcome on a hot day. Soft towels and toiletries were provided in the room and even though we were at the front of the hotel overlooking the road we didn't hear any noise.
George
George, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
Sep 21, 2023
Actually really nice, and friendly staff who let us eat our own food in their cafe. Upgraded at no costs, lovely clean room. Thanks
Ryan
Verified Expedia guest review
10/10 Exceptional
Sep 18, 2023
Jonathan
Jonathan, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Sep 13, 2023
Norikazu
Norikazu, 3-night trip
Verified Expedia guest review
4/10 Fair
Aug 10, 2023
Forced me to leave my room key when not in my room
BEWARE: This hotel will force you to leave your room key EVERYTIME you leave the premises. That is a big no-no for me especially as a solo traveler during this stay.
Horrible experience with the French guy (young) during check-in. He didn't speak English nor Spanish and he was bothered that I didn't speak French. He was the rudest French person I encountered from Calais to Paris to Toulouse. When I kindly asked him why I had to leave my key with Google translate, he was visibly irritated and I asked him to please be patient with me because I wanted to understand why I couldn't leave my key. He wrote through Google translate that it was because we were in the area of the train station (right across from the hotel) and because I didn't need it. So I just gave up on trying to keep my key.
There is no safe in the room. The room is so small along with the shower. The water was splashing out and there's only a small shower curtain.
There was also construction as early as 8am for which the nice lady at the check in counter (when I checked out) apologized for but it was very loud. And at 6AM I could hear everything the personnel were doing downstairs in the lobby.
It was not a good experience at all. And it's heartbreaking because I paid more for this place than my other option because it had better reviews.
You will be able to hear anything and everything going on in the other rooms and hallway. There is a place to have some clothes but nothing much offered for storage.
Verified traveler
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
May 19, 2023
wen
wen, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 19, 2022
Rita N
Rita N, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 29, 2022
Does not look as good as it really is from the outside as it is inside. A little gem.
Rita
Rita, 1-night trip
Verified Expedia guest review
8/10 Very Good
Nov 28, 2022
Kristin
Verified Expedia guest review
8/10 Very Good
Nov 16, 2022
Si
Si, 1-night trip
Verified Hotels.com guest review
6/10 Good
Nov 15, 2022
Anna
Anna, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 19, 2022
Christine
Christine, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Oct 15, 2022
Staff was very helpful!
Property near the train m/bus station
Very small but clean rooms
Lourdes
Lourdes, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
Jul 5, 2022
Clean, simple, friendly competent staff, good value breakfast - would definitely stay again.
Nigel
Nigel, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Apr 27, 2022
Valeria
Valeria, 1-night trip
Verified Expedia guest review
8/10 Very Good
Apr 25, 2022
Unassuming, clean, convenient
Unassuming hotel just across the Matabiau train station, which is very convenient in case you have to catch an early train. Very friendly staff. They have a patio where you can safely park your bike. I had a room on the 2nd floor. Very quiet, despite being close to a busy area.
Rodolfo A
Rodolfo A, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Apr 3, 2022
Very good for this price and close to everything!
The staff of the Hotel was very nice and friendly, and I got a good few pointers about what to visit in the city. Almost everything is at a walking distance from the Hotel which is in the city center. The shower is really the only little aspect I did not like, as it is small and water would spill easily on the toilet area.
I really liked that my bed had 3 pillows all different, that's very nice and I never saw that before.
I could definitely see myself booking there again if I ever go back to Toulouse.
Franck
Franck, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
Feb 15, 2022
Susan
Susan, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 28, 2021
Nice little hotel close to the train station and about 1km from the Capitole de Toulouse. Friendly and helpful staff, and a very decent place to stay overall. There were no problems.