4/10 Fair
A tired, dirty and dilapidated hotel…
Peter
Peter, 2-night trip
Shahzan Hotel Kuantan, Trademark Collection by Wyndham
Hotel with outdoor pool, near Museum of Contemporary Art
Choose dates to view prices
Rejuvenated in 2020, Shahzan Hotel Kuantan offers a vibrant retreat near Menara Kuantan 188 and Heroes Museum. Enjoy the sun-kissed outdoor pool, coffee shop, snack bar/deli and restaurant.
8.0
Very good
Popular amenities
- Pool
- Free parking
- Free WiFi
- Restaurant
- Air conditioning
- Laundry facilities
Main amenities (12)
- Daily housekeeping
- Restaurant
- Outdoor pool
- Breakfast available
- Children's pool
- Room service
- Coffee shop/cafe
- 2 meeting rooms
- Meeting rooms
- 24-hour front desk
- Air conditioning
- Front-desk safe
Feel at home (6)
- Children's pool
- Television
- Daily housekeeping
- Laundry facilities
- Coffee/tea maker
- Blackout drapes/curtains
$51 nightly
$59 total
Apr 26 - Apr 27
Total with taxes and fees
Room options
Check availability for these dates
Showing 7 of 7 rooms
Deluxe Room, 1 Queen Bed, Non Smoking
- City view
- 183 sq ft
- 1 bedroom
- Sleeps 3
- 1 Queen Bed
Deluxe Room, 1 Twin Bed, Non Smoking
- City view
- 183 sq ft
- Sleeps 3
- 1 Twin Bed
Junior Suite, Non Smoking
- City view
- 398 sq ft
- Sleeps 3
- 1 King Bed
Standard Room, 1 Queen Bed, Non Smoking
10.0Exceptional
1 review
- City view
- 178 sq ft
- 1 bedroom
- Sleeps 3
- 1 Queen Bed
Standard Room, 1 Twin Bed, Non Smoking
- City view
- 178 sq ft
- 1 bedroom
- Sleeps 3
- 1 Twin Bed
Royal Suite, Non Smoking
- City view
- 549 sq ft
- Sleeps 2
- 2 Twin Bunk Beds
Deluxe Room, 1 Queen Bed, Accessible (Mobility)
- City view
- 183 sq ft
- Sleeps 3
- 1 Queen Bed
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About the neighborhood
Lot Pt 240, Jalan Bukit Ubi/Jalan Masjid, Kuantan, Pahang, 25000
What's nearby
- Heroes Museum - 2 min walk - 0.2 km
- Masjid Negeri - 5 min walk - 0.5 km
- Menara Kuantan 188 - 5 min walk - 0.5 km
- Darul Makmur Stadium - 14 min walk - 1.2 km
- Kuantan City Mall - 17 min walk - 1.5 km
Getting around
- Kuantan (KUA-Sultan Haji Ahmad Shah) - 21 min drive
Restaurants
- Lan Burger - 3 min walk
- Mamak Pokok Ceri - 3 min walk
- Pak Akob Ikan Patin - 5 min walk
- FoodCourt sebelah Seasons View - 6 min walk
- Kafe Abang Black - 6 min walk
About this property
Shahzan Hotel Kuantan, Trademark Collection by Wyndham
Shahzan Hotel Kuantan, Trademark Collection by Wyndham offers a great location, putting you within just a 10-minute walk of Museum of Contemporary Art and Menara Kuantan 188. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Puteri Teja Cafe, which serves local and international cuisine and is open for breakfast, lunch, and dinner. A children's pool and a snack bar/deli are other highlights.
At a glance
Hotel size
- 152 rooms
- Arranged over 14 floors
Arriving/Leaving
- Check-in start time: 3:00 PM; Check-in end time: midnight
- Late check-in subject to availability
- Minimum check-in age: 18
- Check-out time is noon
Special check-in instructions
- Front desk staff will greet guests on arrival at the property
- Information provided by the property may be translated using automated translation tools
Required at check-in
- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18
Children
- No cribs (infant beds)
Pets
- No pets or service animals allowed
Internet
- Free WiFi in public areas
- Free WiFi in rooms
Parking
- Free onsite self parking
- Wheelchair-accessible parking on site
- Free offsite parking within 33 ft
- Street parking available
Other information
- Smoke-free property
Property amenities
Food and drink
- Buffet breakfast (surcharge) each morning 7 AM–10:30 AM
- Restaurant
- Coffee shop
- Room service (limited hours)
- Snack bar/deli
Traveling with children
- Children's pool
Working away
- 2 meeting rooms
Services
- 24-hour front desk
- Dry cleaning/laundry services
- Luggage storage
- Porter/bellhop
- Pool loungers
Facilities
- 1 building/tower
- Safe-deposit box at front desk
- Television in common areas
- An outdoor pool
- Local culture & ecosystem education
- At least 80% lighting from LEDs
- Banquet hall
Accessibility
- Elevator
- Wheelchair-accessible parking
- Wheelchair-accessible path to elevator
- Wheelchair-accessible registration desk
- Wheelchair-accessible restaurant
- Handrails in stairways
- Well-lit path to entrance
- Stair-free path to entrance
Room amenities
Be entertained
- Television
- Satellite TV channels
Home comfort
- Air conditioning
- Coffee/tea maker
- Iron/ironing board
Sleep well
- Blackout drapes/curtains
- Bed sheets provided
Freshen up
- Shower only
- Bidet
- Free toiletries
- Hair dryer
- Towels
- Toilet paper
Stay connected
- Desk
- Free WiFi
- Phone
- Desk chair
Food and drink
- Free bottled water
More
- Daily housekeeping
- In-room safe
- Energy-saving switches
- LED light bulbs
- Recycling
Special features
Dining
Puteri Teja Cafe - This family restaurant specializes in local and international cuisine and serves breakfast, lunch, dinner, and light fare.
Pekan Deli - This bistro serves light fare only. Open daily.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
- A tax is imposed by the city: MYR 3.00 per accommodation, per night
Optional extras
- Buffet breakfast is offered for an extra charge of approximately MYR 30 for adults and MYR 15 for children
Pool, spa, & gym (if applicable)
- Pool access available from 7:00 AM to 7:00 PM
Policies
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard
Cashless transactions are available.
Frequently asked questions
Does Shahzan Hotel Kuantan, Trademark Collection by Wyndham offer free cancellation for a full refund?
Yes, Shahzan Hotel Kuantan, Trademark Collection by Wyndham does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Shahzan Hotel Kuantan, Trademark Collection by Wyndham?
Yes, there's an outdoor pool and a children's pool. Guests have pool access from 7:00 AM to 7:00 PM.
Are pets allowed at Shahzan Hotel Kuantan, Trademark Collection by Wyndham?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Shahzan Hotel Kuantan, Trademark Collection by Wyndham?
Yes, there's free self parking.
What are the check-in and check-out times at Shahzan Hotel Kuantan, Trademark Collection by Wyndham?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon.
What is there to do at Shahzan Hotel Kuantan, Trademark Collection by Wyndham and nearby?
Shahzan Hotel Kuantan, Trademark Collection by Wyndham has an outdoor pool.
Are there restaurants at or near Shahzan Hotel Kuantan, Trademark Collection by Wyndham?
Yes, Puteri Teja Cafe offers local and international cuisine.
What's the area around Shahzan Hotel Kuantan, Trademark Collection by Wyndham like?
Shahzan Hotel Kuantan, Trademark Collection by Wyndham is in the heart of Kuantan, a short 15-minute walk from Darul Makmur Stadium and 18 minutes' walk from Kuantan City Mall.
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Shahzan Hotel Kuantan, Trademark Collection by Wyndham Reviews
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.6
Cleanliness
7.8
Amenities
8.4
Staff & service
7.6
Property conditions & facilities
Popular mentions
FoodRoomService staff10/10 Exceptional
great overall
Mujahidin
Mujahidin, 1-night trip
10/10 Exceptional
Convenient place. Nice view. Azan very loud, feeling like Mekah. Will stay there again.
Harun
Harun, 2-night trip
8/10 Very good
Comfy stay
Hotel is pretty comfortable for the price paid. Staffs were nice and friendly. Bed and pillows are not too firm/soft. Location is good. There is a "car boot" market just around the corner every night.
Downside, carpet and towels had stains on them. So once you get a clean and stainless towel, make sure you hold on to it.
Verified traveler
7-night trip
2/10 Poor
Hotel room was dated. Dirt can be found everywhere. Thick layer of dust on the furniture. Overall an unpleasant stay.
Verified traveler
1-night trip
4/10 Fair
The sheets were dirty and the pillow sheets had blood stains. The water outlet of the shower room is blocked
Patrick Teh
Patrick Teh, 1-night trip
8/10 Very good
Room was a 2 room junior suite, which was spacious and comfortable. The bed was king size and we slept well. The t.v. was poor. Most channels were affected by interference. Only 1 channel had english language. The local Mosque was picturesque, but the regular calls to prayer were noisy. Some of the public areas including the pool were rather scruffy and tired.
Verified traveler
2-night trip
8/10 Very good
Sehr zentral. Das Personal hat uns am nächsten Morgen ein Grab zur Busstation Kuantan organisiert. Die Fahrt (10 Ringgit) konnten wir problemlos beim Fahrer bar bezahlen.
Marion
Marion, 1-night trip
8/10 Very good
Layanan hotel terbaik , tempat okay selesa je cuma kebersihan kurang sikit di bilik sy . Alas mangkuk jamban dh kuning harap tukar lain , cadar ada kotor sikit ja setitik gitu
Verified traveler
1-night trip
10/10 Exceptional
スタッフの対応はとても良いです。
カフェのケーキもと ても美味しいです。
Hidehito
Hidehito, 4-night trip
10/10 Exceptional
Strategic location, friendly staffs, nice food
Jasmin
Jasmin, 1-night trip
8/10 Very good
Breakfast time very crowded. My friend and I ate so fast to avoid crowded during this C19 pandemic. Some of the customer very funny they wear a glove that provided by hotel but they use the hand without glove to take breads and food. Bedsheet have few yellow stains on it. Services not too bad too. Overall was ok. Keep it up :)
Verified traveler
1-night trip
6/10 Good
Limited parking, the next available parking belong to the municipal
Mohd
Mohd, 1-night trip
8/10 Very good
having a bar in property would be a plus
Leong Sze
Leong Sze, 1-night trip
10/10 Exceptional
Sathuraman
Sathuraman, 1-night trip
8/10 Very good
Aizat
Aizat, 2-night trip
10/10 Exceptional
Verified traveler
1-night trip
6/10 Good
Barath
Barath, 1-night trip
8/10 Very good
Parameswaran
Parameswaran, 2-night trip
10/10 Exceptional
Ming Kwang
Ming Kwang, 2-night trip
10/10 Exceptional
Sathuraman
Sathuraman, 1-night trip
10/10 Exceptional
Sathuraman
Sathuraman, 1-night trip
6/10 Good
Sathuraman
Sathuraman, 1-night trip
6/10 Good
Muhammad Ilham bin Ahmad
Muhammad Ilham bin Ahmad, 1-night trip
8/10 Very good
Shahrul
Shahrul, 3-night trip
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