Mackay Enertainment and Convention Centre - 12 min walk - 1.1 km
Harrup Park - 3 min drive - 2.9 km
Mackay Base Hospital - 5 min drive - 3.7 km
Getting around
Mackay, QLD (MKY) - 11 min drive
Mackay Station - 7 min drive
Nabilla Station - 21 min drive
Mapalo Station - 25 min drive
Restaurants
The Coffee Club - 5 min walk
Hungry Jack's - 5 min walk
The Coffee Club Canelands Café - 6 min walk
The Bavarian Mackay - 5 min walk
Austral Hotel - 5 min walk
About this property
Lanai Riverside Apartments
Enjoy your visit to Mackay with a stay at Lanai Riverside Apartments. Guests can take a dip in the outdoor pool or grab a bite to eat at Tropical Phoenix Garden, which serves lunch and dinner. A fitness center and a sauna are other highlights, and apartments offer conveniences like kitchens and washers/dryers. Fellow travelers say great things about the helpful staff.
Languages
English
At a glance
Property size
36 apartments
Arranged over 11 floors
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: 6:00 PM
Contactless check-in available
Express check-in/out available
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is 10 AM
Contactless check-out available
Late check-out subject to availability
Special check-in instructions
The property charges 2.2 percent for credit card payments
The front desk is open Monday - Friday (8:00 AM - 6:00 PM) and Saturday - Sunday (10:00 AM - 4:00 PM)
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Free onsite extended parking
Wheelchair-accessible parking and van parking on site
Height restrictions apply for onsite parking
Free offsite parking nearby
Other information
Smoke-free property
Property amenities
Beach
Beach towels
Pool/Spa
Outdoor pool
Umbrellas
Sun loungers
Sauna
Internet
Free WiFi
Parking and transportation
Free extended parking on site
Wheelchair-accessible parking and van parking available
Height restrictions apply for onsite parking
Free offsite parking
Family friendly
Cribs (infant beds): AUD 15.0 per night
Restaurants on site
Tropical Phoenix Garden
Marque Bar & Grill
Lets Do Greek
Kitchen
Refrigerator (full size)
Stovetop
Microwave
Dishwasher
Coffee/tea maker
Toaster
Electric kettle
Cookware/dishes/utensils
Cleaning supplies
Dining
1 restaurant
Room service available
Bedrooms
Bed sheets provided
Bathrooms
Hair dryer
Free toiletries
Towels provided
Living spaces
Living room
Dining room
Sitting area
Entertainment
48-inch LCD TV with digital service
Outdoor areas
Furnished balcony
Terrace
Barbecue grill
Garden
Picnic area
Laundry
Washer/dryer
Dry cleaning/laundry service
Laundry facilities
Work spaces
1 meeting room
Laptop workspace
Conference center (172 square feet of space)
Climate control
Air conditioning
Ceiling fan
Pets
No pets allowed
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Soundproofing
Wheelchair accessible (with limits)
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Wheelchair-accessible business center
Wheelchair-accessible van parking
Smoke-free property
Services and conveniences
Tour/ticket assistance
Housekeeping (on request)
Local maps
Guidebooks/recommendations
Iron/ironing board
Luggage storage
Banquet hall
Wedding services
Restaurant dining guide
Location highlights
Connected to a shopping center
On the river
On the waterfront
Near the boardwalk/promenade
Near the airport
In the business district
In the shopping district
In the city center
Things to do
Fitness center
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector installed (host has indicated there is a smoke detector on the property)
Security system
General
36 rooms
11 floors
1 building
Built in 2009
Individually decorated
Special features
Dining
Tropical Phoenix Garden - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.
Marque Bar & Grill - This restaurant serves breakfast, lunch, and dinner. Open daily.
Lets Do Greek - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Fees & policies
Optional extras
Late check-out can be arranged for an extra charge of AUD 50 (subject to availability)
Credit card charges are subject to an extra charge of 2.2 percent
Housekeeping is offered for an extra charge of AUD 100 per stay; may vary based on unit size
Children & extra beds
Cribs/infant beds are available for AUD 15.0 per night
Parking
Parking height restrictions apply
Pool, spa, & gym (if applicable)
Children under 10 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision
Policies
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has indicated there is a smoke detector on the property.
Guests can rest easy knowing there's a security system on site.
This property accepts credit cards, debit cards and cash.
This property is professionally cleaned.
Also known as
Lanai Riverside Apartments Mackay
Lanai Riverside Apartments
Lanai Riverside Mackay
Lanai Riverside
Lanai Riverside Apartments Mackay
Lanai Riverside Apartments Aparthotel
Lanai Riverside Apartments Aparthotel Mackay
Frequently asked questions
Does Lanai Riverside Apartments offer free cancellation for a full refund?
Yes, Lanai Riverside Apartments does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Lanai Riverside Apartments?
Yes, there's an outdoor pool.
Are pets allowed at Lanai Riverside Apartments?
Sorry, pets aren't allowed.
Is parking offered on site at Lanai Riverside Apartments?
Yes, there's free self and extended parking.
What are the check-in and check-out times at Lanai Riverside Apartments?
Check-in start time: 2:00 PM; Check-in end time: 6:00 PM. Check-out time is 10 AM. Late check-out is available for a charge of AUD 50 (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.
What is there to do at Lanai Riverside Apartments and nearby?
Lanai Riverside Apartments has an outdoor pool, a sauna, and a fitness center, as well as a picnic area and a garden.
Are there restaurants at or near Lanai Riverside Apartments?
Yes, there's an onsite restaurant, Tropical Phoenix Garden.
Does Lanai Riverside Apartments have a kitchen or kitchenette?
Yes, there is a kitchen which also includes a coffee maker, a toaster, and cookware.
Does Lanai Riverside Apartments have any outdoor private spaces?
Yes, each apartment features a furnished balcony.
What's the area around Lanai Riverside Apartments like?
Lanai Riverside Apartments is located on the boardwalk/promenade, a short 2-minute walk from Bluewater Lagoon and 2 minutes' walk from Caneland Central.
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.6/10
Staff & service
9.0/10
Amenities
8.6/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Exceptional
Dec 17, 2024
All good
Clean and comfy - what was needed...
ColinParawan
ColinParawan, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 1, 2024
Jessica
Jessica, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 23, 2024
Best place
Love staying here, so clean, comfortable close to town, river views.
Verified traveler
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 22, 2024
Danielle
Danielle, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 26, 2024
I checked in late and stayed overnight, have to leave very early in the morning so I don't really have much to say however, I am very happy with the apartment regarding it's cleanliness and tidiness and quite roomy.
Dung
Dung, 1-night family trip
Verified Wotif guest review
8/10 Very Good
Sep 10, 2024
Nancy
Nancy, 4-night trip
Verified Wotif guest review
8/10 Very Good
Sep 5, 2024
Sammy
Sammy, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Sep 1, 2024
Christine
Christine, 2-night family trip
Verified Hotels.com guest review
4/10 Fair
Aug 31, 2024
Penny
Penny, 1-night trip
Verified Wotif guest review
10/10 Exceptional
Aug 20, 2024
The apartment was perfect and so were the views of the river. Will definitely stay here again. Loved every minute of my stay
Deborah
Deborah, 1-night trip
Verified Wotif guest review
10/10 Exceptional
Aug 20, 2024
Location Location Location
Hotel was clean however location was very noisy
ColinParawan
ColinParawan, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 10, 2024
Amazing property we stayed at with our 3 boys. Everything needed was provided and if we needed anything extra, reception was happy to provide. Clean rooms, quiet floor, all staff happy and friendly. We greatly enjoyed our stay and would stay here again.
Jessica
Jessica, 13-night family trip
Verified Expedia guest review
10/10 Exceptional
Aug 4, 2024
We had a very nice week here and loved that the bus stop and shopping centre were within an easy walk. The walking tracks around the apartments were a bonus.
The view was great and the staff were very happy to answer any questions we had.
Neville Ernest
Neville Ernest, 7-night romance trip
Verified Expedia guest review
10/10 Exceptional
Jul 28, 2024
Marie
Marie, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Jul 28, 2024
Very spacious apartement the view is amazing walking distance to everything shops restraunts and clubs
jennifer
jennifer, 1-night trip
Verified Expedia guest review
8/10 Very Good
Jul 25, 2024
Lots of room in the apartment, not a small cramped up room like most.
Mitchell
Mitchell, 1-night romance trip
Verified Expedia guest review
6/10 Good
Jul 18, 2024
Leanne
Leanne, 4-night trip
Verified Wotif guest review
6/10 Good
Jul 17, 2024
Lovely view and good location. Pool advertised as heated but cold. Room in need of maintenance.
Anne-Marie
Anne-Marie, 1-night family trip
Verified Wotif guest review
8/10 Very Good
Jul 6, 2024
Very happy with our overnight stay.
Jillian
Jillian, 1-night family trip
Verified Wotif guest review
10/10 Exceptional
Jul 2, 2024
Fantastic
Renea
Renea, 1-night trip with friends
Verified Wotif guest review
8/10 Very Good
Jun 30, 2024
Melissa
Melissa, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Jun 19, 2024
Our room was massive! Very clean and tidy. Bed was very comfortable. Overall our stay was 10/10 couldn’t fault it. Would definitely stay here again
meghan
meghan, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
May 21, 2024
Selena
Selena, 1-night trip
Verified Wotif guest review
10/10 Exceptional
May 12, 2024
Stunning apartment right next to restaurants and the shopping precinct
wayne
wayne, 2-night family trip
Verified Lastminute guest review
10/10 Exceptional
Apr 11, 2024
Rooms were bigger and better then expected and pool area was excellent