Norman Y. Mineta San Jose Intl. Airport (SJC) - 20 min drive
San Francisco Intl. Airport (SFO) - 32 min drive
Oakland Intl. Airport (OAK) - 42 min drive
Sunnyvale Lawrence Station - 7 min drive
Mountain View Station - 8 min drive
Sunnyvale Station - 21 min walk
Restaurants
Chick-fil-A - 6 min walk
Starbucks - 14 min walk
Dave's Hot Chicken - 13 min walk
Popeyes Louisiana Kitchen - 4 min walk
Moon Tea 花月初茶 - 2 min walk
About this property
The Grand Hotel
At The Grand Hotel, you'll be within a 10-minute drive of Apple Campus and Googleplex. You can splash around at the outdoor pool, grab a bite to eat at the restaurant, or unwind with a drink at the bar/lounge. Other highlights include a terrace and a garden. Fellow travelers love the helpful staff and location.
Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-out available
Check-out time is 11 AM
Contactless check-out available
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Pets
Pets allowed (dogs only, 1 total)*
Service animals welcome
Restrictions apply*
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Wheelchair-accessible parking on site
Onsite parking includes off-street options
Other information
Smoke-free property
Property amenities
Food and drink
Free continental breakfast each morning 7:00 AM–10:30 AM
Restaurant
Bar/lounge
Room service (limited hours)
Working away
Business center
Conference space
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Multilingual staff
Porter/bellhop
Pool loungers
Facilities
Safe-deposit box at front desk
Garden
Terrace
An outdoor pool
Banquet hall
Accessibility
Wheelchair accessible
Elevator
Wheelchair-accessible parking
Assistive listening devices available
Raised toilet seat
Grab bar near toilet
Room amenities
Be entertained
Television
Home comfort
Air conditioning
Minibar
Coffee/tea maker
Bathrobes
Iron/ironing board
Sleep well
Turndown service
Alarm clock
Freshen up
Free toiletries
Hair dryer (on request)
Towels
Toothbrush and toothpaste (on request)
Stay connected
Desk
Free newspapers
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Fees & policies
Refundable deposits
Deposit: USD 200.00 per accommodation, per stay
Renovations and closures
The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:
Full-service spa
Spa tub
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 35.00 per pet, per night
Pool, spa, & gym (if applicable)
Pool access available from 9:00 AM to 8:00 PM
Policies
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
Also known as
Grand Hotel Sunnyvale
Grand Sunnyvale
The Grand Hotel Hotel
The Grand Hotel Sunnyvale
The Grand Hotel Hotel Sunnyvale
Frequently asked questions
Does The Grand Hotel offer free cancellation for a full refund?
Yes, The Grand Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at The Grand Hotel?
Yes, there's an outdoor pool. Guests have pool access from 9:00 AM to 8:00 PM.
Are pets allowed at The Grand Hotel?
Yes, dogs are welcome, with a limit of 1 total. There's a charge of USD 35.00 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at The Grand Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at The Grand Hotel?
Check-in start time: 4:00 PM; Check-in end time: midnight. Check-out time is 11 AM. Express check-out and contactless check-in and check-out are available.
Is there an onsite casino at The Grand Hotel?
No, this hotel doesn't have a casino, but Casino M8trix (11-min drive) is nearby.
What is there to do at The Grand Hotel and nearby?
The Grand Hotel has an outdoor pool and a garden.
Are there restaurants at or near The Grand Hotel?
Yes, there's an onsite restaurant.
What's the area around The Grand Hotel like?
The Grand Hotel is in Sunnyvale West, a short 19-minute walk from Historic Murphy Avenue. Travelers give top marks for the hotel's prime location.
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.6/10
Staff & service
8.4/10
Amenities
8.4/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Exceptional
Nov 17, 2024
Still a Gem on the El Camino
Requested a quiet room away from others and they delivered! A room at the end of the hall, facing the back of the property. The room and service were as nice as they were pre-pandemic, when we stayed last. Courteous staff, comfortable bed and pillows with extra pillow/blanket in the closet. Conveniently on the El close to eateries and the freeway.
Noel
Noel, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Nov 15, 2024
Vahe
Vahe, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 11, 2024
Great hotel. Great location. Room large and comfortable.
German
German, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 7, 2024
Brittney
Brittney, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 2, 2024
Clara
Clara, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 2, 2024
Alonzo
Alonzo, 5-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 1, 2024
Great hotel!
Great hotel!
Cleona
Cleona, 1-night trip
Verified Hotels.com guest review
4/10 Fair
Nov 1, 2024
Review
The room nor the bed were not done every day. Very limited breakfast with plastic cuttlery.
Elsa
Elsa, 7-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 29, 2024
Daniel
Daniel, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 19, 2024
Jodie
Jodie, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 15, 2024
MONA IS AMAZING!
Absolutely amazing! Mona made our stay the most comfortable and personal. She always has a smile on her face! She is GREAT! Very friendly and accommodating!
Jennifer
Jennifer, 1-night trip
Verified Hotels.com guest review
6/10 Good
Oct 14, 2024
Clean hotel, but bad breakfast and soft bedding
The rooms were clean and nice, but the beds and pillows were very soft so not comfortable (for me). As for breakfast, it was meh and was not refilled. Even the tables were not cleaned regularly.
Ambudhi
Ambudhi, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 11, 2024
Good value.
Nice hotel for an overnight stay. Clean comfortable with a convenient location to where we were meeting up with friends.
Rhona
Rhona, 1-night trip
Verified Hotels.com guest review
2/10 Poor
Oct 9, 2024
I was given a villa where there was dog poop in the room! I immediately demanded to change the room. I was given a villa on the 2nd floor. There is no elevator to go up to the villa on the 2nd floor! A huge staircase. I have 3 large suitcases. No one helped me to lift the suitcases to the 2rd floor. I had to argue with the receptionist so that someone would help me with the suitcases, because there is no elevator! I checked into another room where there were dirty pillows and towels! They do not change bed linen and towels. Also No towels at the pool. I waited for a towel for a whole hour, but they never brought me a towel! The same worker who refused to give me pool towels at 5pm tried to steal my food delivery at 11pm 10.06.2024. I tried to talk to the manager. He is not in the hotel at 12 pm on Monday! Where can the manager be on Monday, besides his work?
Iryna
Iryna, 7-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 9, 2024
Loralee
Loralee, 1-night family trip
Verified Hotels.com guest review
8/10 Very Good
Oct 8, 2024
Judith
Judith, 1-night trip
Verified Hotels.com guest review
6/10 Good
Oct 8, 2024
Not so grand
Years ago, the Grand really was grand. My recent stay was disappointing. The grout in the shower needed a good scrubbing. The freezer compartment of the fridge was in need of defrosting; when I tried to adjust the temperature the knob fell off. The breakfast choices were severely limited. Nobody was at the Front Desk when I wanted to check out.
It wasn't all bad. The bed was comfortable and the environment feels safe.
Verified traveler
1-night trip with friends
Verified Hotels.com guest review
6/10 Good
Oct 7, 2024
Ugh
Cheap breakfast after advertising you had breakfast
Signs elevator for 4 max but only on the lobby not on other floors
Robert
Robert, 2-night trip with friends
Verified Hotels.com guest review
2/10 Poor
Oct 5, 2024
Not coming back.
It has been 2 years since the last time I stayed here…things have definitely gone downhill. Every part of our room fell like it had grime on every surface. The walls had food and toothpaste in them. The beds are low to the floor. There was only one lamp in the bedroom of the villa. The entire villa was void of decoration…it was like staying in a grey prison cell. There was a huge spider in the room. They used to have a nice hot breakfast with an omelette station. Now it’s a couple of pastries and cereal. Not good. Everything seemed outdated and not worth the $300 price for one night. Will not return.
Michelle
Michelle, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 5, 2024
Comfy Hotel
Very comfortable and quiet for our 3 night stay
Graham
Graham, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 2, 2024
Graham
Graham, 1-night trip
Verified Hotels.com guest review
6/10 Good
Sep 22, 2024
Ashley
Ashley, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 22, 2024
Verified traveler
1-night trip
Verified Hotels.com guest review
8/10 Very Good
Sep 22, 2024
Lawrence
Lawrence, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Sep 21, 2024
Good property
The hotel met our needs and it's locations was good. Room was nice. We enjoyed the fireplace. Room could use some updating. Could of used a microwave. Bathroom was very nice. Room was spacious. Unfortunately the jacuzzi was not working. Breakfast was ok, could have used some more protein other than just a hard boiled egg. Over all I would give our stay 3 stars