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citizenM New York Times Square

4.0 star property
Boutique hotel with restaurant, near Broadway

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Photo gallery for citizenM New York Times Square

Bar (on property)
Bar (on property)
Exterior
Exterior
Bar (on property)
Experience the vibrant energy of Broadway at citizenM New York Times Square. Enjoy 24/7 dining at CanteenM, featuring delicious vegetarian options, or unwind with a workout in the 24-hour gym. With helpful staff and a convenient location near Radio City Music Hall and Rockefeller Center, this upscale boutique hotel is perfect for those who want to be in the heart of it all.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Gym
  • Air conditioning
  • 24/7 front desk
  • Free WiFi

Main amenities (12)

  • Housekeeping (on request)
  • Restaurant and bar/lounge
  • Breakfast available
  • 24-hour fitness center
  • Coffee shop/cafe
  • Business center
  • 24-hour front desk
  • Coffee/tea in a common area
  • Communal living room
  • Front-desk safe
  • Snack bar/deli
  • Water dispenser

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Television
  • Blackout drapes/curtains
  • Elevator
  • In-room climate control (air conditioning)
The current price is $255
includes taxes & fees
$219 per night
Mar 30 - Mar 31

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for King Room

King Room | View from room

King Room

Highlights

Air conditioning
Heating
Smart TV
Pillowtop bed
Blackout drapes/curtains
Premium bedding
Hydromassage showerhead
Rainfall showerhead
  • 151 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for King Room - City View

King Room - City View | Premium bedding, pillowtop beds, in-room safe, desk

King Room - City View

Highlights

Air conditioning
Heating
Smart TV
Pillowtop bed
Blackout drapes/curtains
Premium bedding
Hydromassage showerhead
Rainfall showerhead
  • 151 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
218 West 50th Street, New York, NY, 10019

What's nearby

  • Broadway - 1 min walk - 0.1 km
  • Times Square - 3 min walk - 0.3 km
  • Rockefeller Center - 9 min walk - 0.8 km
  • Grand Central Terminal - 19 min walk - 1.6 km
  • Manhattan Cruise Terminal - 20 min walk - 1.7 km

Getting around

  • Teterboro, NJ (TEB) - 17 min drive
  • Linden, NJ (LDJ) - 28 min drive
  • LaGuardia Airport (LGA) - 40 min drive
  • Newark Liberty Intl. Airport (EWR) - 40 min drive
  • John F. Kennedy Intl. Airport (JFK) - 56 min drive
  • Grand Central - 42 St. Station - 17 min walk
  • New York W 32nd St. Station - 19 min walk
  • Penn Station - 20 min walk
  • 50 St. Station (Broadway) - 1 min walk
  • 50 St. Station (8th Av.) - 2 min walk
  • 49th St. Station - 4 min walk

Restaurants

  • ‪Junior's Restaurant & Bakery - 49th St - ‬2 min walk
  • ‪Ellen's Stardust Diner - ‬2 min walk
  • ‪Famous Amadeus Pizza - ‬2 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Taco Bell - ‬2 min walk

About this property

citizenM New York Times Square

When you stay at citizenM New York Times Square, you'll be in a fantastic location, just a 5-minute walk from Broadway and Times Square. Guests can visit the 24-hour fitness center for a workout or grab a bite to eat at CanteenM - open 24/7, which serves vegetarian cuisine. Other highlights at this boutique hotel include a bar/lounge and a snack bar/deli. Fellow travelers like that it's only a short walk to public transportation: 50 St. Station (Broadway) and 50 St. Station (8th Av.) are just steps away.

Languages

English

At a glance

DONE

Hotel size

    • 230 rooms
    • Arranged over 17 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: midnight
    • Contactless check-in available
    • Express check-in/out available
    • Minimum check-in age: 18
    • Check-out time is 11 AM
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
    • Guests are recommended to download the property's CitizenM mobile app before check-in
    • For any questions, please contact the property using the information on the booking confirmation
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (10 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–11 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Children stay free (see details)

Working away

  • Business center
  • Coworking spaces

Services

  • 24-hour front desk
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2014
  • Safe-deposit box at front desk
  • Television in common areas
  • Communal living room
  • 24-hour fitness center
  • Humane treatment of captive wild animals
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • At least 10% of profits reinvested in community & sustainability
  • Local culture & ecosystem education
  • 100% renewable energy
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Water dispenser
  • Reusable cups only

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Hand-held showerheads
  • Closed captioned TV
  • Raised toilet seat
  • Lowered electrical outlets in bathroom
  • Bathroom emergency pull cord
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • iPad
  • IPod docking station
  • 43-inch Smart TV
  • Digital TV channels

Home comfort

  • Air conditioning (climate-controlled) and heating
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Eco-friendly toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Housekeeping (on request)
  • In-room safe (laptop compatible)
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only
  • Mobile key entry

Special features

Dining

CanteenM - open 24/7 - This restaurant specializes in vegetarian cuisine. Guests can enjoy drinks at the bar. Open 24 hours.
CloudM - Onsite bar. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 22 per person
  • Late check-out can be arranged for an extra charge of USD 69 (subject to availability)

Policies

Noise-free guestrooms cannot be guaranteed.
Onsite parties or group events are strictly prohibited.
Long-term renters welcome.
This property uses wind and solar energy, plus eco-friendly cleaning products.
Guests can rest easy knowing there's a smoke detector on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
State tax ID - MRMDUS33

Also known as

citizenM Hotel New York Times Square
citizenM New York Times Square
citizenM New York Times Square Hotel
citizenM Times Square Hotel
citizenM Times Square
citizenM New York Times Square Hotel
citizenM New York Times Square New York
citizenM New York Times Square Hotel New York

Frequently asked questions

Does citizenM New York Times Square offer free cancellation for a full refund?

Yes, citizenM New York Times Square does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at citizenM New York Times Square?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at citizenM New York Times Square?

Sorry, there's no onsite parking at citizenM New York Times Square.

What are the check-in and check-out times at citizenM New York Times Square?

Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is 11 AM. Late check-out is available for a charge of USD 69 (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.

Is there an onsite casino at citizenM New York Times Square?

No, this hotel doesn't have a casino, but Resorts World Casino (22-min drive) is nearby.

What is there to do at citizenM New York Times Square and nearby?

Maintain your daily exercise routine at the 24-hour gym.

Are there restaurants at or near citizenM New York Times Square?

Yes, CanteenM - open 24/7 offers vegetarian cuisine.

What's the area around citizenM New York Times Square like?

CitizenM New York Times Square is in Manhattan, a short 1-minute walk from 50 St. Station (Broadway) and 3 minutes' walk from Times Square. Travelers say the area is walkable and good for shopping.

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citizenM New York Times Square Reviews

Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Exceptional

The rooms are small but really do have everything you need. The staff was absolutely amazing!!!!!!!!!!!
Stephanie, 3-night trip

10/10 Exceptional

Excellent hotel
Excellent hotel. Perfect location and amenities. 100% would recommend to family and friends.
Amira Camille, 7-night trip

10/10 Exceptional

Fantastic location and great place to stay.
Joe, 3-night trip

10/10 Exceptional

Great stay
Barry, 5-night trip

10/10 Exceptional

In the heart of the theatre district
Helpful staff, great location
Jennifer, 3-night trip

10/10 Exceptional

Great location, fab rooms, outstanding staff
Another fantastic stay at Citizen M Times Square. I was back to see Romeo and Juliet again as it is opposite the Theatre so very convenient but alse very convenient for many spots perfect for sightseeing. The staff are outstanding, special shout out to Grace and Evon who remembered me from a previous trip and made me feel so welcome! Will reccomend to anyone visiting NY and will be planning another trip soon!
Rachael, 3-night trip

10/10 Exceptional

A great quirky place to stay. Staff were great and check in so easy.
Laura, 4-night trip

10/10 Exceptional

Loved my stay!
Leigh, 3-night trip

10/10 Exceptional

Great hotel!
Madeleine, 7-night trip

10/10 Exceptional

A hotel you want to spend time in.
citizenM is an amazing hotel, probably my favorite in Manhattan (I've stayed at the one in Times Square and the one in the Bowery). The rooms have everything I need, they're comfortable, clean, and stylish. The lobby is attractive -- such a great vibe. And the staff are friendly, outgoing, and supportive. I'd choose to stay here for every trip to the city. The citizenM in Times Square is perfectly located for theatre I saw three plays and could walk to each of them in 10 minutes or less. It's near multiple subway lines, so it was also just 15 minutes to Penn Station, 20 minutes to Union Square Park, 25 minutes to NYU -- super convenient.
Cherilyn, 3-night trip

10/10 Exceptional

Best stay in Times Square
We stay here almost every time we come to Manhattan to see theater. The space is so accommodating and comfortable. The staff are fantastic, friendly, and helpful. The rooms are comfortable, clean, and fun. Live Citizen M!!!
Jeffrey, 4-night trip

10/10 Exceptional

The location was great.
Carmine, 3-night trip

10/10 Exceptional

I would recommend this hotel as it was great and I would stay here again!
Annaliza, 3-night trip

10/10 Exceptional

Excellent service and location
Khaled, 8-night trip

10/10 Exceptional

Best hotel in NYC.
Quick trip to see a show. The staff was amazing! Everyone is so professional, sweet and friendly. I love this hotel chain and will be back anytime I’m in NYC.
Ivone, 2-night trip

10/10 Exceptional

Comfortable and quality stay
I stayed here for a solo trip to Broadway, and the location could not be better for the price. I love the personal touches the room offers regarding lighting and everything being controlled via the iPad, and the pillows/bed were super comfortable. Would absolutely suggest for those seeking a spot in the theater district
Jacqueline, 1-night trip

10/10 Exceptional

Great and helpful staff, fun/hip atmosphere, and right next to the action of Times Square.
Andrew, 3-night trip

10/10 Exceptional

Best hotel
Ana, 3-night trip

10/10 Exceptional

This was a wonderful property and we loved our time there. We could not have had a better locations time!
Tracy L, 4-night trip

10/10 Exceptional

Hotel staff was good Property was clean and quiet
Tina, 3-night trip

10/10 Exceptional

great location , clean nice helpful staff, beautiful interior design , inviting , bar and breakfast area was clean and good service.

10/10 Exceptional

Go to hotel especially for a show
Citizen M is my go to whenever I’m in NYC! The breakfast is outstanding and the beverages are great! Most of the staff was friendly and knowledgeable.
Hope, 3-night trip

10/10 Exceptional

Great lounge with excellent ambience. Everyone working there was so helpful and nice. Would recommend this hotel to everyone
Julie Patricia, 4-night trip

10/10 Exceptional

A great service and location.
Ruben, 4-night trip

10/10 Exceptional

The staff was terrific—friendly and helpful. And the best bed I may have ever slept in.
Angela, 5-night trip