Suizenji Comfort Hotel puts you just a 5-minute drive from Kumamoto Castle. Free perks include WiFi and wired internet.
Languages
Japanese, Korean
At a glance
Hotel size
142 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Minimum check-in age: 18
Check-out time is 11 AM
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
Onsite self parking (JPY 900 per night; includes in/out privileges)
Onsite RV/bus/truck parking (fees apply)
Onsite extended parking
Onsite parking limited
Height restrictions apply for onsite parking
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–9:30 AM
Working away
Computer station
Services
24-hour front desk
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Accessibility
Elevator
Elevator door width (inches): 31
Room amenities
Be entertained
LED television
Digital TV channels
Pay movies
Home comfort
Air conditioning
Coffee/tea maker
Electric kettle
Slippers
Iron/ironing board (on request)
Sleep well
Down comforter
Blackout drapes/curtains
Premium bedding
Freshen up
Private bathroom
Shower/tub combination
Bidet
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free weekday newspapers
Free WiFi and wired internet
Food and drink
Refrigerator
More
Daily housekeeping
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately JPY 1000 per person
Late check-out can be arranged for an extra charge (subject to availability)
Parking
Self parking costs JPY 900 per night with in/out privileges
RV/bus/truck parking is available for an extra charge
Parking height restrictions apply
Policies
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Guests can rest easy knowing there's a security system and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Also known as
Suizenji Comfort
Suizenji Comfort Hotel
Suizenji Comfort Hotel Kumamoto
Suizenji Comfort Kumamoto
Suizenji Comfort Hotel Hotel
Suizenji Comfort Hotel Kumamoto
Suizenji Comfort Hotel Hotel Kumamoto
Frequently asked questions
Does Suizenji Comfort Hotel offer free cancellation for a full refund?
Yes, Suizenji Comfort Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Suizenji Comfort Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Suizenji Comfort Hotel?
Yes. Self parking costs JPY 900 per night. Parking spots may be limited. RV/bus/truck parking is available.
What are the check-in and check-out times at Suizenji Comfort Hotel?
Check-in start time: 3:00 PM; Check-in end time: 5:30 AM. Check-out time is 11 AM. Late check-out is available for a charge (subject to availability).
What's the area around Suizenji Comfort Hotel like?
Suizenji Comfort Hotel is a short 5-minute walk from Suizenji Gardens and 6 minutes' walk from Izumi Shrine.
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.4/10
Cleanliness
7.8/10
Staff & service
7.0/10
Amenities
7.2/10
Property conditions & facilities
7.4/10
Eco-friendliness
Reviews
10/10 Exceptional
Apr 11, 2024
A straight walk off the subway line, close to restaurants, and very peaceful and safe neighborhood.
Jamie
Jamie, 1-night trip with friends
Verified Expedia guest review
4/10 Fair
Jan 24, 2024
The staff members at the reception are nice, polite and helpful. Communication needed some effort as they speak Japanese only. The room was really a bit dated and it needs renovation. Location is good. Parking charge ¥900 a day (perhaps in the city area). A family mart is within 2mins walking distance. Daily room cleaning needs request in advance (default no cleaning, even emptying the rubbish bin). Anyway, overall it is okay at least everything and facility inside the room was functional.
Barry
Barry, 2-night family trip
Verified Expedia guest review
6/10 Good
Nov 9, 2023
Well located near Shizumi gardens and next to a tram stop to visit the castle. Hotel itself is ok, it needs modernising, our aircon was very noisy and ineffective. No filterred water provided. Staff were very professional, especialy the man who manages the parking system who was very kind and patient.
Darren
Darren, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 25, 2023
i have been in that hotel for 2 days and i enjoyed ..
ABHAY KUMAR
ABHAY KUMAR, 2-night trip with friends
Verified Expedia guest review
8/10 Very Good
Aug 2, 2023
For a hotel of this quality I'd assume there be free parking but I had to pay despite it being parked on the same building. The rest was pretty decent.
Verified traveler
1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 19, 2019
good
It was cheap and good
Gareoung
Gareoung, 2-night trip
Verified Hotels.com guest review
8/10 Very Good
Nov 11, 2019
Verified traveler
11-night trip
Verified Expedia guest review
10/10 Exceptional
Oct 15, 2019
Nice Japanese (business) style with the usual bijou bedrooms but a great price and good location right on the tram tracks for routes A & B and close to JR rail station. NearSuizenji gardens and plenty of food outlets and supermarket nearby. Small but nice lobby with welcoming staff.
Bryan
Bryan, 2-night romance trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 11, 2019
sean
sean, 1-night romance trip
Verified Hotels.com guest review
6/10 Good
Apr 7, 2019
I booked a non-smoking room but it definitely didn't smell like it. Bathroom was mouldy and could use a good clean. Close to Suizenji garden. Not a lot of food options in the area.
Verified traveler
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 16, 2018
Free noodle at 11pm is great but beer bar closed too early
Carlos
Carlos, 1-night trip
Verified Expedia guest review
8/10 Very Good
Dec 7, 2018
The best thing about this hotel is the buffet breakfast that are made fresh daily from scratch by a team of motherly ladies. I felt comfortable and content with my small, cozy, and clean room at my previous stay. But, this time I was a little disappointed with my room on the 3rd floor. They use several worn out guest rooms
Verified traveler
9-night trip
Verified Expedia guest review
6/10 Good
Dec 1, 2018
Room is small, few cable channels and the dedicated WiFi is not always working. Sadly the non-secured (no log in required) WiFi at the lobby is much better and stable than the one (that required log in n password) in the room.
L
L, 1-night trip
Verified Expedia guest review
8/10 Very Good
Sep 25, 2018
tik sze
tik sze, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 5, 2018
The room was small, but clean, cozy, and efficient. I was able to control room temperature easily by the aircon remote control. The lobby looks inviting and modern.
Verified traveler
3-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 4, 2018
It was really good. My fatger and I really enjoyed our stay. Everyone was friendly and it was very clean. The only thing I wish they could improve on is having a bigger bike selection and a bigger laundry room. Besides that it was 9/10. I would recommend this hotel to anyone who wants to book a cheap hotel.
Juan Carlos
Juan Carlos, 10-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Jun 14, 2018
Excellent staff service, bed sheet was changed everyday.
Verified traveler
4-night trip
Verified Expedia guest review
8/10 Very Good
Mar 15, 2018
jay
jay, 1-night trip
Verified Hotels.com guest review
4/10 Fair
Feb 5, 2018
not recommend
1)hotel charged¥1050 for hotel carpark but public car park ¥500 nearby ... terrible! 2)the room very small 3)the reception staffs looks like i own theirs money
Verified traveler
1-night romance trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 28, 2017
Great stay! Big bed and bathroom. Wifi is extremely fast too!
Verified traveler
1-night trip
Verified Expedia guest review
8/10 Very Good
Nov 13, 2017
Good for self drive
Very helpful & friendly staff. Cheap parking charge at ¥700. Room is small but clean. However the pillow & mattress are quite
hard. 5 mins drive/10 mins by tram to shopping area
Yiu Wah
Yiu Wah, 1-night trip with friends
Verified Hotels.com guest review
6/10 Good
Jun 30, 2017
Staff were friendly abd tried their best to answer our queries however due to limited English we had difficulty ask