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G Suites Hotel by AMITHYA

3.5 star property
Hotel with indoor pool, near Tunjungan Plaza

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Photo gallery for G Suites Hotel by AMITHYA

Front of property
Indoor pool
Grand Gallery - Free Minibar | Premium bedding, in-room safe, desk, laptop workspace
Bar (on property)
Exterior
In the heart of Gubeng, G Suites Hotel by AMITHYA offers a haven for relaxation and rejuvenation. Enjoy international cuisine at the on-site restaurant, unwind with a drink at the bar or take a refreshing dip in the indoor pool.

Reviews

7.8 out of 10
Good

Popular amenities

  • Airport transfer
  • Bar
  • Spa
  • Connecting rooms available
  • Pool
  • Gym
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool
  • Free area shuttle
  • Fitness center
  • Sauna
  • 24-hour room service
  • Room service
  • Spa services
  • Meeting rooms
  • Airport shuttle
  • 24-hour front desk
Feel at home
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Junior Gallery

Junior Gallery | Premium bedding, in-room safe, desk, laptop workspace

Junior Gallery

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Premium bedding
Blackout drapes/curtains
Private bathroom
Rainfall showerhead
  • 172 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Grand Gallery - Free Minibar

Grand Gallery - Free Minibar | Premium bedding, in-room safe, desk, laptop workspace

Grand Gallery - Free Minibar

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Premium bedding
Blackout drapes/curtains
Designer toiletries
Rainfall showerhead
  • 430 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Mid Gallery

Mid Gallery | Premium bedding, in-room safe, desk, laptop workspace

Mid Gallery

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Premium bedding
Blackout drapes/curtains
Private bathroom
Rainfall showerhead
  • 194 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

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About the neighborhood

Map
Jl. Raya Gubeng 43, Surabaya, East Java, 60281

What's nearby

  • Submarine Monument - 11 min walk
  • Surabaya Plaza Shopping Mall - 12 min walk
  • Grand City Surabaya - 14 min walk
  • Tunjungan Plaza - 3 min drive
  • Surabaya Zoo - 5 min drive

Getting around

  • Surabaya (SUB-Juanda) - 36 min drive
  • Surabaya Pasar Turi Station - 5 min drive
  • Surabaya Gubeng Station - 12 min walk
  • Tandes Station - 29 min drive
  • Free area shuttle
  • Airport shuttle (surcharge)

Restaurants

  • ‪Seventeen Skyview Resto & Lounge - ‬2 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Toko Kopi Tuku - ‬3 min walk
  • ‪Boncafé - ‬1 min walk
  • ‪Ria Galeria Rumah Makan - ‬1 min walk

About this property

G Suites Hotel by AMITHYA

G Suites Hotel by AMITHYA puts you just a 5-minute drive from Tunjungan Plaza. Guests can indulge in massages and enjoy international cuisine at G Lounge Kitchen and Bar, which is open for breakfast, lunch, and dinner. An indoor pool, a bar/lounge, and a fitness center are other features.

Languages

English, Indonesian

At a glance

DONE

Hotel size

    • 118 rooms
    • Arranged over 13 floors
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: midnight
    • Contactless check-in available
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite valet parking
    • Onsite RV/bus/truck parking (fees apply)
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Offsite

    • Free area shuttle
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • 24-hour room service

Traveling with children

  • Free local shuttle

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2014
  • Fitness center
  • An indoor pool
  • Spa services
  • Sauna

Accessibility

  • Elevator

Room amenities

Be entertained

  • 32-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker

Sleep well

  • Blackout drapes/curtains
  • Premium bedding

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer (on request)
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water
  • Paper towels

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Dining

G Lounge Kitchen and Bar - This restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of IDR 260000 per vehicle (one-way)

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards, debit cards and cash.

Also known as

G Suites
G Suites By Amithya Surabaya
G Suites Hotel Surabaya
G Suites Surabaya
Hotel G Suites
G Suites Hotel by AMITHYA Hotel
G Suites Hotel by AMITHYA Surabaya
G Suites Hotel by AMITHYA Hotel Surabaya

Frequently asked questions

Does G Suites Hotel by AMITHYA offer free cancellation for a full refund?

Yes, G Suites Hotel by AMITHYA does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at G Suites Hotel by AMITHYA?

Yes, there's an indoor pool.

Are pets allowed at G Suites Hotel by AMITHYA?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at G Suites Hotel by AMITHYA?

Yes, there's free valet parking. RV/bus/truck parking is available.

Is airport shuttle service offered by G Suites Hotel by AMITHYA?

Yes, an airport shuttle is available. The charge is IDR 260000 per vehicle one-way.

What are the check-in and check-out times at G Suites Hotel by AMITHYA?

Check-in start time: 2 PM; Check-in end time: midnight. Check-out time is noon. Contactless check-in and check-out are available.

What is there to do at G Suites Hotel by AMITHYA and nearby?

G Suites Hotel by AMITHYA has an indoor pool and a sauna, as well as a fitness center.

Are there restaurants at or near G Suites Hotel by AMITHYA?

Yes, G Lounge Kitchen and Bar offers international cuisine.

What's the area around G Suites Hotel by AMITHYA like?

G Suites Hotel by AMITHYA is in Gubeng, a short 11-minute walk from Submarine Monument and 12 minutes' walk from Surabaya Plaza Shopping Mall.

Reviews

7.8

Good

8.0/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

8/10 Very Good

2-night trip
Verified Expedia guest review

4/10 Fair

Disappointing
For a simple check in, we had to wait quite long. Then the water inside the room is brown and small flow, the heater does work even work too much so that we had to take a shower with the water like coming from hell (too much hot water). The temperature of the water couldn't be adjusted to normal temperature. Even if the location is good, I think there are still other better budget decent hotels at the same location. I will not come back here next time.
Prasetyanti, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

love the location and minibar. hard to find a room with minibar nowadays.
kit, 2-night trip
Verified Expedia guest review

4/10 Fair

Could be better
The members of staff were polite and accommodating, however - check in was delayed because room wasn't ready at 4pm - requested for a non smoking room but wasn't available - given a suite on the 10th floor, right below the pool/jacuzzi level. We could hear banging and clingking sounds from the ceiling from our bed. - air conditioning wasn't working. Went down to ask for a change of rooms but none available. Sweat whole night despite their technician's best efforts - given a change of room the next day, non smoking level. Air conditioning was blowing hot air. We tried to off/on, remove key card etc. The room phone wasn't working for us to call reception so had to go down again. - technician fixed the ac But by then, our faith in this hotel had diminished. Oh ya.. random school kids had an event over the weekend and hung around the lobby and room corridors at night. Maybe this doesn't happen all the time.. Just our luck. But it didn't help.
3-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Good hotel to stay
Geoffrey, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Good Stay
Very Good. Staff very helpful
2-night family trip
Verified Hotels.com guest review

6/10 Good

Pleasant hotel but not near to any Malls/eateries.
No tourist map provided by the hotel. Therefore one has to go anywhere by taxis. Traffic was horrendous. No system. Cars still passed at Traffic red light! I was nearly knocked crossing the road in front of the hotel!! My case was not as a tourist there but a diverted one due to the closure of airport in Bali re the eruption of Mt Agung! I had to spend 2.5 days in Surabaya before I could fly back via Malaysia! I won't rate it as a nice stay in Surabaya.
Adeline, 1-night trip
Verified Expedia guest review

8/10 Very Good

Very helpful staff
This is just a typical big hotel but the staff here helped me so much since I was travelling alone. The rooms were quiet and comfortable and clean.
1-night trip
Verified Expedia guest review

8/10 Very Good

overall good
Fadly, 1-night family trip
Verified Hotels.com guest review

6/10 Good

just an Ok hotel
This is a relatively new hotel but the overall condition is what you pay for. Its not very well kept and cleanness could be much better.
Verified Hotels.com guest review

2/10 Poor

Central location. Close to cafes and restaurants. Highly recommended. Big rooms and very clean and modern. Like 5 star hotel at 3 star prices. Very clean and they have an amazing funky bar and cafe. Great gym, parking and swimming pool also provided.
Verified Hotels.com guest review

2/10 Poor

Paradise for chainsmokers (at your own risk)
Terrible stay in which I ordered a double bed and they allowed themselves to be overbooked. Staff gave me a double bed smoking room which I flatly refused and she lied to me it's not a smoking room. Went into room and there was the heavy smell of deodorant smell to musk it. 15 mins later smoke smell came back and my sinus became really bad. Went down to complain and they gave me a suite room whcih smelt even worst. Finally I was forced to settle on a twin bed room in which I have no use for. Terrible hotel.
Verified Hotels.com guest review

8/10 Very Good

Verified Hotels.com guest review

6/10 Good

Verified Hotels.com guest review

8/10 Very Good

Verified Hotels.com guest review

6/10 Good

Verified Hotels.com guest review

6/10 Good

nice hotel, great rooftop bar
It was a lovely hotel, rooms slightly on the small side, friendly staff. But English not great for tourists trying to plan onward travel, we asked for timetables for busses and trains, and they tried the best they could, but it would be good to have a bit more knowledge of these things at the front desk.
Verified Hotels.com guest review

10/10 Exceptional

Verified Hotels.com guest review

8/10 Very Good

Verified Hotels.com guest review

4/10 Fair

I had a bad experience
First of all, I like the room and in general I think the hotel is good. But sometimes things happen and things don't work out as we plan. We arrived late at night for a check in, traveling on a road trip from Jakarta to Bali. When booking hotel chosen double bed, and having a big choice of hotels to choose from, I don't want to be gambling at this. On arrival we were not told that there is no double bed room and only when went up to the room we have seen its a twin room. When came down and asked that we booked a double, we have been told that all are busy. There is a higher standard room with double bu we have to pay additional to get it. Even though it was after 2 am and they had no chance to rent it out. On remarks that we have booked a double we were told that it is not guaranteed when booking threw expedia and is only a preference. Honestly I am not happy with that expedia, I want to get a room I choose at the booking. When we understood that have no choice and a refund would be a great hustle and it was too late already, we went up to our twin room where we found no toilet paper and a leaking air conditioner making a lot of noise. When called reception, a repair person came up with ladder and started to fix it. All this after 2 am morning! We were getting irritated, when we were proposed a different twin room with a working air conditioner. As I said I believe the experience in this hotel could be great, but if I book a double bed I want to get it.
Verified Expedia guest review

8/10 Very Good

Excellent Brunei tourism base
Brunei's capital has few hotels, almost no taxis, limited local buses, and only a handful of sightseeing attractions. Thus the Capital Residences' shuttle service is a crucial bonus for a clean apartotel that provides good breakfast.
Verified HotelClub guest review

8/10 Very Good

Nice business hotel in Surabaya
This is my second stay in G-Suites, everything still nice
Verified Hotels.com guest review

8/10 Very Good

G for great suites hotel
Well i bookes for standard room since i thought that this room was available as well for extra bed. Unfortunately it wasnt. However reception upgrade the room. I really appreciated that and make my day bright.. This hotel also has good capuccino coffee.. really enjoy staying at this hotel
Verified Hotels.com guest review

8/10 Very Good

Good for business!
This hotel is good for business as situated in center of Surabaya. Room was fairly clean but when we arrived we asked to move rooms because the bed sheets were dirty. Breakfast is not great, lots of Asian food but not much selection for a Western palate. Staff fine, cafe at the top is cool, but they don't really serve much alcohol, just a few beers. Wifi good.
Verified Expedia guest review

6/10 Good

Friendly, effective staff, nice location.
A short stay to catch early flight next morning on sunday. I stayed at 3rd floor but at 11 pm the music from club downstairs came trough, so I asked to switch the room. Reception responded quick, within 15 minutes I was already on the 6th floor ready to continue my sleep.
Verified Hotels.com guest review