Tulipanes 22 x Av. Tulum, Benito Juarez, Cancun, QROO, 77500
What's nearby
Las Palapas Park - 1 min walk - 0.1 km
Plaza 28 - 13 min walk - 1.1 km
Plaza Las Americas - 3 min drive - 3.1 km
Puerto Cancun Marina Town Center - 5 min drive - 3.6 km
Cancun Mall - 6 min drive - 4.1 km
Getting around
Cancun Intl. Airport (CUN) - 21 min drive
Restaurants
Black Café - 3 min walk
Cocina Libanesa Sahara - 3 min walk
11:11 Club - 10 min walk
El Crustáceo Cascarudo - 1 min walk
La fonda de la tulum - 7 min walk
About this property
Grand Hotel Colonial Cancun
When you stay at Grand Hotel Colonial Cancun, you'll be just a 5-minute drive from Plaza 28 and Plaza Las Americas. Guests can enjoy the outdoor pool or take advantage of nearby snorkeling. Also, Puerto Cancun Marina Town Center and Ultramar Ferry Puerto Juárez are within a short drive. Fellow travelers love the helpful staff and location.
Languages
English, Spanish
At a glance
Hotel size
47 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (10 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
Pets
Pets allowed*
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 50+ Mbps)
Parking
No onsite parking
Other information
Designated smoking areas
Property amenities
Traveling with children
Children stay free (see details)
What to do
Ecotours nearby
Boat tours nearby
Snorkeling nearby
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Facilities
1 building/tower
Safe-deposit box at front desk
Garden
An outdoor pool
Traditional architecture
Room amenities
Be entertained
32-inch LCD TV
Satellite TV channels
Home comfort
Air conditioning
Ceiling fan
Iron/ironing board
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Shower only
Soap and shampoo
Towels
Stay connected
Desk
Free WiFi (speed of 50+ Mbps)
More
Daily housekeeping
Fees & policies
Pets
Pets are allowed for an extra charge of MXN 150 per pet, per night
Pool, spa, & gym (if applicable)
Pool access available from 8:00 AM to 8:00 PM
Policies
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Also known as
Cancun Hotel Colonial
Colonial Cancun
Colonial Hotel Cancun
Hotel Colonial Cancun
Colonial Cancun Hotel
Hotel Colonial Cancun
Grand Colonial Cancun Cancun
Grand Hotel Colonial Cancun Hotel
Grand Hotel Colonial Cancun Cancun
Grand Hotel Colonial Cancun Hotel Cancun
Frequently asked questions
Is there a pool at Grand Hotel Colonial Cancun?
Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 8:00 PM.
Are pets allowed at Grand Hotel Colonial Cancun?
Yes, pets are welcome. There's a charge of MXN 150 per pet, per night.
Is parking offered on site at Grand Hotel Colonial Cancun?
Sorry, there's no onsite parking at Grand Hotel Colonial Cancun.
What are the check-in and check-out times at Grand Hotel Colonial Cancun?
Check-in start time: 3 PM; Check-in end time: anytime. Check-out time is noon.
Is there an onsite casino at Grand Hotel Colonial Cancun?
No, this hotel doesn't have a casino, but Royal Yak Casino and Sports Book (3-min drive) and Codere Casino Paseo Cancun (3-min drive) are both nearby.
What is there to do at Grand Hotel Colonial Cancun and nearby?
Have fun with nearby activities like boat tours and snorkeling. Additional recreation nearby includes ecotours. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a garden.
What's the area around Grand Hotel Colonial Cancun like?
Grand Hotel Colonial Cancun is in Downtown Cancun, a short 13-minute walk from Plaza 28 and 9 minutes' walk from Benito Juarez Municipal Building. Travelers say that the hotel is in a great location.
Reviews
7.2
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.4/10
Cleanliness
7.8/10
Staff & service
7.0/10
Amenities
7.0/10
Property conditions & facilities
7.2/10
Eco-friendliness
Reviews
10/10 Exceptional
Sep 26, 2024
All staff was very helpful and nice
Julio
Julio, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 31, 2024
Miguel
Miguel, 2-night trip
Verified Hotels.com guest review
6/10 Good
Jun 2, 2024
A/c leaking
Maria Celeste
Maria Celeste, 3-night trip
Verified Expedia guest review
8/10 Very Good
May 24, 2024
Property was decent for the money, but it desperately needs some maintenance in many areas. Staff was very friendly and room was kept clean. Excellent water pressure and good working AC unit, unfortunately no fridge in the rooms. Bar across the street turns up the music very loud and is noticeable till 3 or 4am ….. definitely bring some earplugs 😂
Albertus H
Albertus H, 8-night trip
Verified Expedia guest review
4/10 Fair
May 18, 2024
Internet dropped every few minutes. There was a nightclub infront and behind hotel that blasted music till 4 am every night. In 5 ngts we had hot water 2 times, the rest of the time it was cold or luke warm.
James
James, 5-night romance trip
Verified Expedia guest review
10/10 Exceptional
Apr 28, 2024
Julio
Julio, 1-night trip
Verified Hotels.com guest review
6/10 Good
Apr 24, 2024
Looks can be deceiving
The bed was not a real bed but a concrete slab with a mattress on it. The mattress was o.k The water pressure was non existent, hot water run out, the breakfast that they advertise in the room is a restaurant 2 blocks away, but what is offered in the room is not what you get when you go to the restaurant.
Oscar Enrique
Oscar Enrique, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Apr 20, 2024
Great
Very nice place to stay all eating places as close as 1 min walk
Julio
Julio, 1-night trip with friends
Verified Hotels.com guest review
8/10 Very Good
Apr 13, 2024
Not bad for the price, near the bus station which is good if you take the bus to downtown from the airport and only have carryon it’s an easy walk. Clubs with loud music on either side but didn’t affect my sleep. Needs some minor renovations but all around decent for a cheap hotel in cancun.
Joel
Joel, 2-night trip
Verified Expedia guest review
8/10 Very Good
Mar 24, 2024
Limpio y ordenado
Catalina
Catalina, 2-night romance trip
Verified Expedia guest review
6/10 Good
Mar 17, 2024
Beautiful hotel and upbeat staff members, but none of the staff spoke english.
Jonathan
Jonathan, 4-night trip with friends
Verified Expedia guest review
6/10 Good
Mar 8, 2024
Hotel hard to get to no cab driver can get in to drop you so may as well walk to it from the ado bus station a short distance away . It was ok clean for a 2 to 3 star hotel nothing fancy a bed . No Wi-Fi even at front desk . Wi-Fi very vital to confirm airline .nite clerk watching video on phone ./WiFi ?
Norma
Norma, 1-night trip
Verified Expedia guest review
6/10 Good
Mar 3, 2024
Shoukri
Shoukri, 4-night trip
Verified Orbitz guest review
6/10 Good
Feb 28, 2024
Loud music until 5am
Petru
Petru, 2-night romance trip
Verified Expedia guest review
4/10 Fair
Feb 20, 2024
I don’t like
Guadalupe
Guadalupe, 1-night trip
Verified Expedia guest review
6/10 Good
Feb 18, 2024
You get what you pay for.
Its perfection adequate for a 1 night stay, but is tired and basic
sarah
sarah, 1-night trip
Verified Expedia guest review
2/10 Poor
Feb 18, 2024
Dirty and old
Dirty, old, not maintained small hotel located very close to the ADO bus terminal. Sheets were stained, no blanket. Way too expensive for one night transit (paid 75CAN$).
Alexandra
Alexandra, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Feb 6, 2024
AMAURY
AMAURY, 1-night trip
Verified Hotels.com guest review
6/10 Good
Feb 3, 2024
Yildis
Yildis, 1-night trip
Verified Expedia guest review
4/10 Fair
Jan 26, 2024
No WIFI
NO ELEVATOR
JAYESHKUMAR
JAYESHKUMAR, 2-night trip
Verified Expedia guest review
2/10 Poor
Jan 23, 2024
Convenient location, way too noisy
Hotel is conveniently located near main ADO bus terminal. However, condition of room was fair and wifi was slow. Biggest issue was non-stop noise from club across the street until 3am (on a Sunday night). Staff was unwilling to move us to a room further from street. Don't stay here. There are better, quieter hotels which are also close to the bus terminal in the same price range.
james j
james j, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Jan 19, 2024
It did the job, I needed somewhere to sleep off sedation from a dentist appt. We only stayed a few hours but I was able to get some rest there.
Stephanie
Stephanie, 1-night romance trip
Verified Expedia guest review
8/10 Very Good
Jan 16, 2024
estan muy bien ubicados y sus tarifas accesibles y su personal de recepcion amable