2/10 Poor
Feb 4, 2025
Bring your own Bedding!
Cockroaches, dirty sheets, no hot water, thin, worn, stained towels, no working tv, AC didn’t cool, light bulbs missing, ceiling light burned out, WiFi wouldn’t connect. Clerk was polite and patient the 3 times I called to ask about water and tv. I should’ve taken her explanation of “the hot and cold are backwards” as a warning, not instructions: absolutely NO hot water. Her explanation of “it’s encrypted” should have been a clue, and then, to tell me I have to watch tv on my phone if the tv wouldn’t screen cast. Wow. The cockroaches were small, but what they lacked in size, they made up for in number. By the third night our purchased cockroach bait had kicked in and it was better. The hair engrained sheets had been washed in too full a load and had not washed clean. So we went to Walmart, purchased bedding, two pillows, towels, cleaner, as the room was filthy, washcloths, and roach bait, came back and made it all more livable, phoned a friend and had showers at her hotel the next two nights. The clerk offered another room but it was the same level of filth and dirty outside as well as difficult to get to and too far from our vehicle, should we need to make a run for it. We didn’t move as it was after midnight. The trade did have tv, lightbulbs, and hot water. You get what you pay for, but we did not. $60 was far too much! The “private owner” should be ashamed! A refund would be great! Please warn potential guests. The property was filthy. Oh, the mattress was good.
Tacy
Tacy, 3-night business trip
Verified Hotels.com guest review