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Hotel Hugo

4.5 star property
Luxury hotel with restaurant, near Hudson River Park

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Hugo

Rooftop bar, alfresco dining, open daily
Rooftop bar, alfresco dining, open daily
Rooftop bar, alfresco dining, open daily
Front of property - evening/night
Rooftop bar, alfresco dining, open daily
VIP Access

Reviews

8.0 out of 10

Very good

Popular amenities

  • Parking available
  • Bar
  • Gym
  • Non-smoking
  • Pet friendly
  • Connecting rooms available

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Rooftop terrace
  • Breakfast available
  • 24-hour fitness center
  • Self parking
  • Room service
  • Coffee shop/cafe
  • Babysitting
  • Terrace
  • 24-hour front desk
  • Air conditioning

For families (6)

  • Children stay free
  • Babysitting (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Terrace
The price is $255
includes taxes & fees
$219 per night
Jan 5 - Jan 6, 2025

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Superior Room, 1 King Bed

Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Superior Room, 1 King Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room (Double Double)

Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Deluxe Double Room (Double Double)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Deluxe Room, 1 King Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room (Double Double)

Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Superior Room (Double Double)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
  • Sleeps 4
  • 2 Double Beds

Similar properties

Lobby sitting area

Arlo SoHo

Parking available
Free WiFi
Restaurant
Air conditioning
8.8 out of 10, Excellent, (1595)
The price is $212
includes taxes & fees
$182 per night
Jan 5 - Jan 6, 2025
Arlo SoHo
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About the neighborhood

Map
525 Greenwich Street, New York, NY, 10013

What's nearby

  • Hudson River Park - 5 min walk - 0.4 km
  • Washington Square Park - 14 min walk - 1.2 km
  • Whitney Museum of American Art - 19 min walk - 1.6 km
  • The High Line Park - 3 min drive - 2.2 km
  • National September 11 Memorial & Museum - 4 min drive - 2.7 km

Getting around

  • Teterboro, NJ (TEB) - 19 min drive
  • Linden, NJ (LDJ) - 25 min drive
  • Newark Liberty Intl. Airport (EWR) - 26 min drive
  • LaGuardia Airport (LGA) - 39 min drive
  • John F. Kennedy Intl. Airport (JFK) - 62 min drive
  • New York Christopher St. Station - 9 min walk
  • New York 9th St. Station - 17 min walk
  • New York 14th St. Station - 22 min walk
  • Houston St. Station - 6 min walk
  • Spring St. Station (Vandam St.) - 6 min walk
  • Canal St. Station (Varick St.) - 6 min walk

Restaurants

  • ‪The Ear Inn - ‬1 min walk
  • ‪Westville Hudson - ‬2 min walk
  • ‪Felix Roasting Co. - ‬1 min walk
  • ‪Sweetgreen - ‬2 min walk
  • ‪Bar Hugo - Rooftop - ‬1 min walk

About this property

Hotel Hugo

Hotel Hugo features a rooftop terrace and puts you within a 15-minute walk of New York University and Washington Square Park. Guests can visit the 24-hour fitness center for a workout or grab a bite to eat at Cafe Hugo, which serves American cuisine and is open for breakfast. This luxurious hotel also features a bar/lounge, a snack bar/deli, and a terrace. Fellow travelers say great things about the helpful staff and location. The property is just a short walk to public transportation: Houston St. Station is 6 minutes and Spring St. Station (Vandam St.) is 6 minutes.

Languages

English, French, Spanish

At a glance

DONE

Hotel size

    • 122 rooms
    • Arranged over 18 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Contactless check-in available
    • Express check-in/out available
    • Early check-in subject to availability
    • Minimum check-in age: 21
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and smart lock details; front desk staff will greet guests on arrival
    • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
    • If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • Up to 2 children (5 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • Babysitting*
DONE

Pets

    • Pets allowed (dogs only, 1 total, up to 75.00 lbs per pet)*
    • Service animals welcome
    • Restrictions apply*
    • Pets must be supervised
    • Food and water bowls available
LOCAL_PARKING

Parking

    • Onsite self parking (fees apply)
    • Height restrictions apply for onsite parking
    • Offsite parking within 656 ft (USD 55.00 per day)
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Free daily reception
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Babysitting (surcharge)

What to do

  • Access to nearby health club
  • Bicycle rentals nearby
  • Hiking/biking trails nearby

Working away

  • Meeting room
  • Computer station
  • Conference space (500 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk
  • Rooftop terrace
  • 24-hour fitness center
  • Banquet hall
  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Handrails in stairways
  • Closed captioned TV

Room amenities

Be entertained

  • IPod docking station
  • 32-inch flat-screen TV
  • Premium cable channels
  • First-run movies
  • Pay movies

Home comfort

  • Air conditioning and heating
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Soundproofed rooms
  • Premium bedding
  • Pillowtop mattress

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free local calls
  • Electrical adapters/chargers

Food and drink

  • Champagne service
  • Highchair

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Guidebooks/recommendations
  • Local maps

Special features

Dining

Cafe Hugo - This restaurant specializes in American cuisine and serves breakfast only. Guests can enjoy alfresco dining (weather permitting).
Bar Hugo - This rooftop bar specializes in American cuisine and serves light fare only. Guests can enjoy alfresco dining (weather permitting). Open daily.
Azul on the Rooftop - This rooftop bar specializes in American cuisine and serves light fare only. Guests can enjoy alfresco dining (weather permitting). Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Resort fee: USD 45.90 per accommodation, per night
  • Resort fee inclusions:
    • Additional inclusions
    • Bicycle storage
    • Business center/computer access
    • Concierge service
    • Faxes
    • Fitness center access
    • Health club access
    • Housekeeping
    • In-room bottled water
    • In-room coffee
    • In-room safe
    • Internet access (may be limited)
    • Nearby fitness center access
    • Newspaper
    • Phone calls (may be limited)
    • WiFi access (may be limited)

Optional extras

  • Continental breakfast is offered for an extra charge of approximately USD 18.00 to 26.00 per person
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Babysitting is available for an extra charge

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 50.00 per accommodation, per stay

Parking

  • Self parking is available for an extra charge
  • Parking is available nearby and costs USD 55.00 per day (656 ft away)
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • The fitness facility is accessible for USD 34.43 per accommodation, per night

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit and window guards on site.
This property accepts credit cards. Cash is not accepted.

Also known as

Hotel Hugo
Hotel Hugo New York
Hugo Hotel
Hugo New York
Hotel Hugo Hotel
Hotel Hugo New York
Hotel Hugo Hotel New York

Frequently asked questions

Does Hotel Hugo offer free cancellation for a full refund?
Yes, Hotel Hugo does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Hugo?
Yes, dogs are welcome, with a limit of 1 total and maximum weight of 75.00 lbs per pet. There's a charge of USD 50.00 per accommodation, per stay. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Hotel Hugo?
Yes. Self parking costs USD 55.
What are the check-in and check-out times at Hotel Hugo?
Check-in start time: 3:00 PM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.
Is there an onsite casino at Hotel Hugo?
No, this hotel doesn't have a casino, but Resorts World Casino (21-min drive) is nearby.
What is there to do at Hotel Hugo and nearby?
Have fun with nearby activities like cycling and hiking. Enjoy amenities like a 24-hour fitness center and access to a nearby health club.
Are there restaurants at or near Hotel Hugo?
Yes, Cafe Hugo offers alfresco dining and American cuisine.
What's the area around Hotel Hugo like?
Hotel Hugo is a short 6-minute walk from Houston St. Station and 13 minutes' walk from New York University. Travelers say the area is walkable and good for shopping.

Reviews

8.0

Very Good

8.6/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Very Good

Very basic and small
Paid more than $1200 per night and reserved a room with a view but only got to see the alleyway. Shower gel dispenser pump in the shower was stuck. Room is very small and basic but was clean.
4-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Dwight, 5-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Ron, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Nice hotel in Soho
Room a little small but manageable
antanas, 3-night trip
Verified Hotels.com guest review

6/10 Good

Overall meh
A lot of outlets didn’t work. It was 30 degrees outside upon my arrival and yet the air conditioning was on in my room. No blackout curtains on the windows. Overall meh.
Sarah, 3-night business trip
Verified Hotels.com guest review

8/10 Very Good

Janette, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Affordable and nice
The hotel was two blocks away from an event I was attending. Excellent service and nice rooms at an affordable price for New York.
David, 1-night business trip
Verified Hotels.com guest review

8/10 Very Good

Nice stay small rooms
Rooms were very small, and not enough space to put clothes. Hotel and service very nice
Jose, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Christine, 4-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Nice
Easy and larger room than usual for the village
Millard, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Highly recommend!
Great experience! The staff were all very friendly and helpful. The room and bathroom were clean and nicely decorated. We stayed jn a deluxe double and there was ample space for two adults. The location is terrific- walked all over the place and close subway access, too. Don’t miss the rooftop for spectacular views- great drinks and service, too!
Amy, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Cristina, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Garry, 1-night trip
Verified Hotels.com guest review

4/10 Fair

A huge disappointment. We had stayed at the Hugo before Covid but the standard of the hotel has fallen dramatically. The hotel needs to be refurbished - all areas are shabby from the lift which looks like it should be used only for goods to the rooms where the cabinetry is delaminating. To make this worse, our room was not cleaned at all on two days out of three until we complained - even then the "cleaning" was cursory and no clean towels, coffee cups or refills were provided (until we called down to reception) We will not revisit I'm afaraid
Jeremy, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Charles, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Emma, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Dustin, 3-night trip
Verified Hotels.com guest review

4/10 Fair

Bad elevator situation
I didn't realize when booking that if you are there over a weekend, there is no separate elevator for the rooftop. So plan on waiting a long time to get up to your room
5-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

anthony, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Richard, 3-night family trip
Verified Hotels.com guest review

4/10 Fair

Lacking in guest care
I would have liked this stay had there been any semblance of guest service or care. Our room had no toiletries in terms of soap or shampoo. It did, but in pumps in the shower that didn’t work. Inform the front desk. Nothing is done about it. Our room temperature never cooled off. Set the thermostat for 65 degrees (the lowest it could go) and the room never got below 76 degrees. Tell the front desk about it. Nothing is resolved. At check I am asked “how was your stay”. So I inform them again about the issues and the woman behind the counter stares at me blankly and asks me “is there anything else?” A few days later I emailed the hotel via their website. It’s now been over a week since the email. I still have not received a response.
Eric, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Celia, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Dwight, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

It was a great location especially for my family and I. My family loved shopping and it was the perfect area. The only downfall was the toilet ... the seat was broken we had asked to get it fixed and no one came. Mu pregnant cousin almost fell into the toilet because the seat came off. There than that amazing rooftop view.
Francie, 4-night trip
Verified Expedia guest review

8/10 Very Good

Stephanie, 1-night trip
Verified Hotels.com guest review