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Résidence Club mmv le Hameau des Airelles

4.0 star property
Montgenevre ski-in/ski-out residence with spa and ski storage

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Résidence Club mmv le Hameau des Airelles

Outdoor pool, sun loungers
Lake
Front of property
Exterior
40-inch flat-screen TV with digital channels, TV, DVD player

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pool
  • Bar
  • Parking available
  • Spa
  • Laundry facilities
  • Non-smoking
Main amenities
  • Daily housekeeping
  • Ski-in/ski-out access
  • Full-service spa
  • Outdoor pool
  • Free children's club
  • Free supervised childcare
  • Ski storage
  • Ski passes
  • Sauna
  • Steam room
  • Self parking
  • Spa tub
Feel at home
  • Babysitting (surcharge)
  • Children's club (free)
  • Kitchenette
  • Television
  • Terrace
  • Daily housekeeping

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Apartment 4 rooms 8 people, Mountain View

Individually decorated, soundproofing, free WiFi, bed sheets

Apartment 4 rooms 8 people, Mountain View

Highlights

Balcony
Soundproofed
Individually decorated
Air conditioning
Heating
Free cribs/infant beds
Kitchenette
Refrigerator
  • 570 sq ft
  • 3 bedrooms
  • 1 bathroom
  • Mountain view
  • Sleeps 8
  • 1 Double Bed, 4 Twin Beds and 1 Double Sofa Bed

View all photos for Comfort Apartment 3 rooms 6 people, Mountain View

40-inch flat-screen TV with digital channels, TV, DVD player

Comfort Apartment 3 rooms 6 people, Mountain View

Highlights

Balcony
Soundproofed
Individually decorated
Air conditioning
Heating
Free cribs/infant beds
Kitchenette
Refrigerator
  • 463 sq ft
  • 2 bedrooms
  • 1 bathroom
  • Mountain view
  • Sleeps 6
  • 1 Double Bed, 2 Twin Beds and 1 Double Sofa Bed OR 2 Double Beds and 1 Double Sofa Bed

View all photos for 2 room apartment for 4 people Comfort

Individually decorated, soundproofing, free WiFi, bed sheets

2 room apartment for 4 people Comfort

Highlights

Furnished balcony or patio
Soundproofed
Individually decorated
Air conditioning
Heating
Free cribs/infant beds
Kitchenette
Refrigerator
  • 323 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed OR 1 Double Bed and 1 Double Sofa Bed

View all photos for 3 room apartment for 6 people Comfort

Individually decorated, soundproofing, free WiFi, bed sheets

3 room apartment for 6 people Comfort

Highlights

Balcony
Soundproofed
Individually decorated
Air conditioning
Heating
Free cribs/infant beds
Kitchenette
Refrigerator
  • 538 sq ft
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 6
  • 1 Double Bed, 2 Twin Beds and 1 Double Sofa Bed OR 2 Double Beds and 1 Double Sofa Bed

View all photos for 3 Room Apartment 6 People Family

Individually decorated, soundproofing, free WiFi, bed sheets

3 Room Apartment 6 People Family

Highlights

Furnished balcony or patio
Soundproofed
Individually decorated
Air conditioning
Heating
Free cribs/infant beds
Kitchenette
Refrigerator
  • 409 sq ft
  • 2 bedrooms
  • 1 bathroom
  • Mountain view
  • Sleeps 6
  • 1 Double Bed, 1 Double Sofa Bed and 1 Twin Bunk Bed OR 1 Double Bed, 1 Double Sofa Bed and 1 Twin Trundle Bed

View all photos for 3 room apartment 6 People Comfort +

Individually decorated, soundproofing, free WiFi, bed sheets

3 room apartment 6 People Comfort +

Highlights

Balcony
Soundproofed
Individually decorated
Air conditioning
Heating
Free cribs/infant beds
Kitchenette
Refrigerator
  • 538 sq ft
  • 2 bedrooms
  • 1 bathroom
  • Mountain view
  • Sleeps 6
  • 4 Twin Beds and 1 Double Sofa Bed

View all photos for 4 Room Apartment 8 People

Individually decorated, soundproofing, free WiFi, bed sheets

4 Room Apartment 8 People

Highlights

Balcony
Soundproofed
Individually decorated
Air conditioning
Heating
Free cribs/infant beds
Kitchenette
Refrigerator
  • 570 sq ft
  • 3 bedrooms
  • 1 bathroom
  • Sleeps 8
  • 1 Double Bed, 4 Twin Beds and 1 Double Sofa Bed

View all photos for 4 Room Apartment 8 People +

Individually decorated, soundproofing, free WiFi, bed sheets

4 Room Apartment 8 People +

Highlights

Balcony
Soundproofed
Individually decorated
Air conditioning
Heating
Free cribs/infant beds
Kitchenette
Refrigerator
  • 678 sq ft
  • 3 bedrooms
  • 1 bathroom
  • Mountain view
  • Sleeps 8
  • 1 Double Bed, 4 Twin Beds and 1 Double Sofa Bed

View all photos for Comfort Apartment 2 rooms 4 people, Mountain View

Individually decorated, soundproofing, free WiFi, bed sheets

Comfort Apartment 2 rooms 4 people, Mountain View

Highlights

Balcony
Soundproofed
Individually decorated
Air conditioning
Heating
Free cribs/infant beds
Kitchenette
Refrigerator
  • 334 sq ft
  • 1 bedroom
  • 1 bathroom
  • Mountain view
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Family Apartment 3 rooms 6 people, Mountain View

40-inch flat-screen TV with digital channels, TV, DVD player

Family Apartment 3 rooms 6 people, Mountain View

Highlights

Furnished balcony or patio
Soundproofed
Individually decorated
Air conditioning
Heating
Free cribs/infant beds
Kitchenette
Refrigerator
  • 431 sq ft
  • 2 bedrooms
  • 1 bathroom
  • Mountain view
  • Sleeps 6
  • 1 Double Bed, 1 Double Sofa Bed and 1 Twin Bunk Bed OR 1 Double Bed, 1 Double Sofa Bed and 1 Twin Trundle Bed

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The price is $207
includes taxes & fees
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About the neighborhood

Map
ZAC de l'Obélisque, Montgenevre, Hautes Alpes, 5100

What's nearby

  • Montgenevre Ski Resort - 1 min walk - 0.0 km
  • Le Chalvet Ski Lift - 7 min walk - 0.6 km
  • Les Chalmettes Ski Lift - 19 min walk - 1.6 km
  • Mont Chaberton - 5 min drive - 4.4 km
  • San Sicario Ski Resort - 19 min drive - 15.5 km

Getting around

  • Turin International Airport (TRN) - 82 min drive
  • Briancon (XBC-Briancon Train Station) - 14 min drive
  • Briancon Prelles Station - 18 min drive
  • Briançon Station - 24 min drive

Restaurants

  • ‪Le Graal Café - ‬11 min walk
  • ‪Gustock Gelateria Artigianale - ‬13 min drive
  • ‪Le Capitaine - ‬6 min walk
  • ‪Le Trio - ‬11 min walk
  • ‪Caesar's - ‬13 min walk

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Résidence Club mmv le Hameau des Airelles

With ski-in/ski-out access, Résidence Club mmv le Hameau des Airelles allows you more time for downhill skiing. Guests can go for a swim in the outdoor pool and visit the spa to be pampered with massages, body wraps, or facials. There's a free kid's club and a bar/lounge, and in-room conveniences include refrigerators and microwaves. Skiers will appreciate access to ski passes and storage.

Languages

English, French, German, Italian, Spanish

At a glance

Arriving/Leaving

  • Check-in start time: 5:00 PM; Check-in end time: 6:30 PM
  • Express check-in available
  • Early check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • The front desk is open Sunday - Friday (8 AM - 8 PM) and Saturday - Saturday (9 AM - 9 PM)
  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • From July to August, this hotel’s reception is open daily from 9 AM to noon and 5-8 PM. From December to April, this hotel’s reception is open Sunday to Friday from 7:30 AM-12:30 PM and 3-7:30 PM, and Saturday 7 AM-8 PM.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*
  • Free supervised childcare
  • Free children's club

Pets

  • Pets allowed (1 total)*
  • Service animals welcome
  • Specific rooms only, restrictions apply*

Property amenities

Ski

  • Close to a ski area, ski runs, and ski lifts
  • Snowboarding and skiing lessons nearby
  • Ski-in/ski-out access
  • Ski storage
  • Ski passes
  • Downhill skiing on site

Pool/Spa

  • Outdoor pool
  • Sun loungers
  • Spa tub
  • Sauna
  • Steam room
  • Massages
  • Spa services
  • 1 treatment room
  • Body treatments
  • Body scrubs
  • Facials
  • Body wraps

Internet

  • Free WiFi

Parking and transportation

  • Self parking on site (EUR 80 per week)

Family friendly

  • Free supervised childcare
  • Free children's club

Kitchenette

  • Refrigerator
  • Stovetop
  • Microwave
  • Dishwasher
  • Espresso maker
  • Coffee/tea maker
  • Toaster
  • Cookware/dishes/utensils
  • Electric kettle

Dining

  • 1 bar
  • Manager's reception (free)

Bedrooms

  • Bed sheets provided

Bathrooms

  • Bathtub or shower
  • Towels provided
  • Hair dryer
  • Free toiletries

Entertainment

  • 40-inch flat-screen TV with digital service
  • DVD player
  • TV in a common area

Outdoor areas

  • Furnished balcony/patio
  • Terrace

Laundry

  • Laundry facilities

Climate control

  • Air conditioning
  • Heating

Pets

  • Service animals exempt from fees
  • Pet friendly
  • EUR 80 per pet per week
  • 1 total pets
  • Pets allowed in specific rooms

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Soundproofing
  • Stair-free path to entrance
  • Wheelchair accessible (with limits)
  • Smoke-free property

Services and conveniences

  • Tour/ticket assistance
  • Daily housekeeping
  • Multilingual staff
  • Luggage storage
  • Safe at front desk
  • Fireplace in lobby

Location highlights

  • Near the boardwalk/promenade
  • In the mountains

Things to do

  • Bicycle rentals on site
  • Ice skating nearby
  • Snowmobiling nearby
  • Golf nearby
  • Hiking/biking trails nearby
  • Mountain climbing nearby
  • Snowshoeing nearby
  • Mountain biking nearby

Safety features

  • Carbon monoxide detector installed (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector installed (host has indicated there is a smoke detector on the property)
  • Security system
  • Window guards

General

  • 203 rooms
  • 4 floors
  • 3 buildings
  • Individually decorated

Special features

Spa

Spa has 1 treatment room. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open select days. Children under 18 years old are not allowed in the spa without adult supervision.

Fees & policies

Refundable deposits

  • Deposit: EUR 400 per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 2.75 per person, per night. This tax does not apply to children under 18 years of age.

Optional extras

  • Early check-in can be arranged for an extra charge of EUR 89 (subject to availability)
  • Housekeeping is available for an extra charge and varies based on unit size

Renovations and closures

The following facilities or services will be unavailable from November 30 2024 to December 21 2024 (dates subject to change):
  • Children's club
  • Spa
  • Spa/Beauty services
  • Supervised childcare

Children & extra beds

  • Babysitting is available for an extra charge

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 80 per pet, per week

Parking

  • Self parking costs EUR 80 per week

Pool, spa, & gym (if applicable)

  • Children under 18 years old are not allowed in the spa without adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Host has indicated there is a carbon monoxide detector on the property.
Host has indicated there is a smoke detector on the property.
Guests can rest easy knowing there's a security system and window guards on site.
This property accepts credit cards. Cash is not accepted.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
This property is professionally cleaned.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Le Hameau Des Airelles Mmv Residence Hotel Montgenevre
Résidence Club mmv le Hameau des Airelles
Résidence Club mmv le Hameau des Airelles House
Résidence Club mmv le Hameau des Airelles House Montgenevre
Résidence Club mmv le Hameau des Airelles Montgenevre
Résidence Club mmv Hameau Airelles House Montgenevre
Résidence Club mmv Hameau Airelles House
Résidence Club mmv Hameau Airelles Montgenevre
Résidence Club mmv Hameau Airelles
Résidence Club mmv Hameau Airelles House Montgenevre
Résidence Club mmv Hameau Airelles House
Résidence Club mmv Hameau Airelles Montgenevre
Résidence Club mmv Hameau Airelles
Residence Résidence Club mmv le Hameau des Airelles Montgenevre
Montgenevre Résidence Club mmv le Hameau des Airelles Residence
Residence Résidence Club mmv le Hameau des Airelles
Résidence Club mmv le Hameau des Airelles Montgenevre
Club Mmv Hameau Airelles House
Mmv Le Hameau Des Airelles
Résidence Club mmv le Hameau des Airelles Residence
Résidence Club mmv le Hameau des Airelles Montgenevre
Résidence Club mmv le Hameau des Airelles Residence Montgenevre

Frequently asked questions

Does Résidence Club mmv le Hameau des Airelles offer free cancellation for a full refund?
Yes, Résidence Club mmv le Hameau des Airelles does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Résidence Club mmv le Hameau des Airelles?
Yes, there's an outdoor pool.
Are pets allowed at Résidence Club mmv le Hameau des Airelles?
Yes, pets are welcome, with a limit of 1 total. There's a charge of EUR 80 per pet, per week. Service animals are exempt from fees.
Is parking offered on site at Résidence Club mmv le Hameau des Airelles?
Yes. Self parking costs EUR 80 per week.
What are the check-in and check-out times at Résidence Club mmv le Hameau des Airelles?
Check-in start time: 5:00 PM; Check-in end time: 6:30 PM. There's a charge of EUR 89 for early check-in (subject to availability). Check-out time is 10 AM. Express check-in is available.
What is there to do at Résidence Club mmv le Hameau des Airelles and nearby?
Have fun with onsite winter activities like downhill skiing. Indulge in a treatment at the spa and soothe your senses in the spa tub. Résidence Club mmv le Hameau des Airelles also has an outdoor pool and a sauna, as well as a steam room.
Does Résidence Club mmv le Hameau des Airelles have a kitchen or kitchenette?
Yes, there is a kitchenette which also includes a stovetop, a refrigerator, and a dishwasher.
Does Résidence Club mmv le Hameau des Airelles have any outdoor private spaces?
Yes, each unit features a balcony.
What's the area around Résidence Club mmv le Hameau des Airelles like?
Résidence Club mmv le Hameau des Airelles is a short 1-minute walk from Montgenevre Ski Resort and 17 minutes' walk from Via Lattea Ski Area.

Reviews

8.2

Very Good

8.2/10

Cleanliness

7.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Poor

Avoid!!!
Avoid this place by all means. Reception staff is extremely rude and not helpful. They take a huge deposit at the beginning of your stay and do not return. 2.5 months after our trip we are still waiting for the deposit to be returned!
Tatyana, 7-night family trip
Verified Hotels.com guest review

6/10 Good

Nice stay, easy instructions on arrival and nice quiet area of town
Simon, 7-night family trip
Verified Expedia guest review

4/10 Fair

3 out of 10
Upon our arrival at the property at 7:30 pm, we found the premises locked. We managed to gain entry with the help of another guest but were left clueless regarding the whereabouts of our room or how to obtain our keys. We learned about an external key box from another guest but were unaware of the required code, which as it turned out, had been emailed to us. However, all communication was in French, which we didn't understand, leaving us in the dark. After finally gaining access to our room and figuring things out, we reported to the reception the next morning. They provided us with a laundry bag but did not offer any guidance regarding the facilities such as the pool, bar, parking, ski boot room. Frankly, the staff did not come across as friendly and we felt as if we were an inconvenience to them. On the second day, we discovered the pool, but it was unfortunately green and not properly maintained. The surrounding stones were loose and posed a safety hazard. Regarding the room, it was passable but quite dated. The beds were comfortable, but the shower had poor pressure. The entire place seemed antiquated and is in dire need of a comprehensive renovation. Overall, our stay was mediocre and it's unlikely we would choose to stay again.
Green pool 👎🤮
Jason, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Ski in ski out, great value for money in a fantasic resort. Been back 6 times now.
Andrew, 7-night family trip
Verified Expedia guest review

8/10 Very Good

Siobhan, 7-night family trip
Verified Hotels.com guest review

6/10 Good

Gemma, 7-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Wonderful place for a family skiing holiday. The room was great and amazing to be able to ski right from the door.
James, 6-night family trip
Verified Expedia guest review

6/10 Good

We couldn’t get into our room until 6.45pm. When we did get in the upstairs bedrooms had not been cleaned and the beds were not made. Three times we queued at reception on arrival day, each time the wait was at least 45-50 minutes. Issues were eventually resolved and the apartment was spacious, staff do their best to help but they are understaffed. The spa area clearly states no under 18s but children take over the area! so adults can’t use the facilities.
Clair, 7-night family trip
Verified Expedia guest review

8/10 Very Good

7-night family trip
Verified Hotels.com guest review

8/10 Very Good

Mikkel, 7-night trip
Verified Expedia guest review

8/10 Very Good

AE, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent apartment for our 5 day trip. Close to the town, walkable in the evenings but ski bus during the day. Piste across the road too! Apartment was clean, tidy and spacious. Staff were friendly and helpful. Spa area was nice. Would visit again.
Steven, 4-night romance trip
Verified Expedia guest review

8/10 Very Good

A mixed bag
Lots of good things about this place — location, access to piste, ski to door, a well stocked shop and pizza place next door. Lots of things that could be better. They have all the facilities you could want but they’re all slightly lacking. The pool was quite cold and the spa area isn’t nearly big enough to accommodate the amount of people that want to use it every evening. It seems like they don’t ever have enough staff to cope with the scale of the place. It took two days of trying to get an extra set of sheets to turn our double bed into two singles (even though we’d requested two singles on our booking). And as is often the case in these kinds of places, there’s no one around to help in the evenings so you kind of have to fend for yourself or wait if you have any problems. The rooms are a good size and have everything we needed but they’re a bit tired, as is the whole building. On the whole it’s not as nice as the photos make it look but it’s a good price so I guess you get what you pay for and if you want a good location for skiing, it definitely ticks that box
Adam, 7-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Wonderful stay for family ski trip
Wonderful stay for the week of Christmas. Apartments are very comfortable and clean, beautiful balconies/views. Kitchen had what we needed, dishwasher, convection oven, kettle, toaster, coffee maker (Tassio capsules). Plenty of storage and adjustable heaters in each room so always cozy. Ski in/out for one lift, but free shuttle bus picks up outside which takes you to main Ski area in 5 mins. Evening activities and treats in the main lounge was always a treat (younger kids enjoyed he silly staff). Be sure to bring a few kitchen ingredients from home if travelling by car. Only provided tiny bottle of dish soap, sponge, one bin bag, three dishwasher tablets, and kitchen cloth. No hand soap or any cooking essentials. There is a Proxi market just next door that sells everything you need (even individual dishwasher tablets!) also take away pizzas on weekends. We loved our stay and can’t wait to come back. ** only complaint was cost of publicparking across the street. €17 a night or €77 a week but if you take car out to drive anywhere you pay more. Limited underground parking is available at hotel so do ask when booking. **
Kids room
View over the pool
7-night family trip
Verified Hotels.com guest review

6/10 Good

lee, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Tutto bene , via ma....
Molto carina, la zona dedicata allo spa e alla piscina.Manca personale che parli italiano, ma non è un grosso problema. Trovo paradossale che in una struttura a 2 km dal confine non ci siano neanche due canali tv in italiano (o in inglese o in tedesco o in spagnolo), solo programmi codificati in francese. In vacanza non vai per vedere la tv ma magari un 10 minuti di un tg, o un cartone lampo per bambini. in ogni caso Di sicuro se ci saranno buone offerte ci torneremo
Guastavino, 2-night family trip
Verified Hotels.com guest review

8/10 Very Good

Not great
We booked this accommodation as it looked great in the pictures but they were a bit deceiving. Bedrooms are absolutely tiny, my children shared a bunkbed room and you could only walk in sideways. Beds were also rock hard, but thats just down to personal preference. The staff were very rude and not helpful whatsoever, one person informed me that the cleaning fee was included in our rate, another person said it wasnt. There also was no information regarding checking out and what needed to be done, ie linens to be left in a big black sack ( which wasn't in our apartment and we had to ask for) , where the bins were etc.. the corridors and elevator were filthy, there was a trolley of dirty linens left in one of the corridors for days. The pool was nice, but the jacuzzi and sauna were always full so i couldn't use them, for an accommodation this big there should be a second jacuzzi! The only thing going for this accommodation was the lower price compared to other accommodations around, the location being beside a ski lift, and also next to ski school for my kids. I wouldn't stay here again.
7-night family trip
Verified Hotels.com guest review

8/10 Very Good

Good, but could be better
The stay was good, not great skiing weather which meant we had to stay in the apartment more than we planned. The apartment is nice, reasonably clean, and well located, but I wouldn’t say is was the best we’ve stayed in Montgenevre.
John, 7-night trip
Verified Hotels.com guest review

2/10 Poor

7-night trip
Verified Expedia guest review

8/10 Very Good

Ski From the Door
A familiar place for us, it is useful to plan for the late check-in by either having accessible ski-clothes on arrival for an afternoon ski, or a good long lunch. Slope access perfect for those who are not needing ski-school but a regular bus stops by the complex. Pool is early evening fun.
7-night trip
Verified Hotels.com guest review

6/10 Good

Pleasant stay but needs improvement to be 4 star
Check in is later than most, there is luggage storage but its not secure or well managed, anyone can access it. Lifts are very slow, can be a 10 minute wait if you are unlucky but had little option as the building is a maze of corridors. Pool was nice, changing areas lack privacy and at the wrong time of the day the facilities were packed. Thought the room was a nice size, cleaned well, lacked basics such as 1 toilet roll and the provided inventory of items was unnecessary when the items were not all there. Broken items in the bathroom had to be reported.
7-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

An excellent base in Montgenevre. Great spa to relax tired muscles.
7-night family trip
Verified Expedia guest review

6/10 Good

Nice room, very noisy and poor pool.
Check in was easy and staff very useful, room was as expected however floors where very dirty. There is apparently no parking anymore so we had nowhere to leave the car and the fridge was not on when we arrived so had nowhere to put shopping we had bought. We also stated two double beds and the booking agent even made a special request for this, however it had not been done. The welcome pack is basically useless and does not tell you any information about the buses, the pool, where to put rubbish, how to use the oven, contact numbers, the Wi-Fi code or even what to do when checking out. The room was very noisy and you can hear every footstep made or door closed in the whole place, I was woken up lots in the night by this. A party kept me up until 4am one morning and there was no number for me to call to complain. We only used the pool once, it wasn’t very warm, you don’t get any towels, the steam room smelt and the Jacuzzi fits about 3 people in, which for a complex with 200 rooms is pathetic. The ski room leads straight to the slopes, although this is on the small side of the mountain and there is no boot warmer. There is a small shop below the complex which sells food as well as cooked pizzas to take away, the bus stop is also there.
Ben, 7-night family trip
Verified Hotels.com guest review

8/10 Very Good

7-night trip
Verified Expedia guest review

10/10 Exceptional

I believe the position of this property is fantastic, just metres from a piste, shops and supermarket. It is always clean and tidy, the hot water and heating are great.
7-night family trip
Verified Expedia guest review