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Resorts World Genting - Resort Hotel

3.0 star property
Hotel with restaurant, connected to a shopping center, near Genting SkyWorlds Theme Park

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Resorts World Genting - Resort Hotel

Lobby
Dining
Shopping mall
Shopping mall
Interior

Reviews

7.6 out of 10

Good

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk
  • Laundry facilities
  • Free WiFi
  • Internet access
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Self parking
  • Business center
  • 24-hour front desk
  • Garden
  • Front-desk safe
  • Laundry service
  • Concierge services
  • Luggage storage
  • Tour/ticket assistance
Feel at home
  • Free cribs/infant beds
  • Private bathroom
  • Television
  • Garden
  • Daily housekeeping
  • Elevator

Room options

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About the neighborhood

Map
Genting Highlands, Genting Highlands, Pahang, 69000

What's nearby

  • First World Plaza - 4 min walk - 0.4 km
  • Skytropolis Indoor Theme Park - 6 min walk - 0.5 km
  • Snow World - 6 min walk - 0.5 km
  • Genting SkyWorlds Theme Park - 6 min walk - 0.6 km
  • Genting Highlands Premium Outlets - 16 min drive - 8.8 km

Getting around

  • Subang (SZB-Sultan Abdul Aziz Shah) - 86 min drive
  • Kuala Lumpur Gombak Station - 58 min drive
  • Batu Caves Station - 60 min drive
  • Kuala Lumpur Taman Wahyu Komuter Station - 61 min drive

Restaurants

  • ‪McDonald's & McCafé - ‬4 min walk
  • ‪Beena's - ‬3 min walk
  • ‪Eat@B5 - ‬5 min walk
  • ‪OldTown White Coffee - ‬5 min walk
  • ‪Ah Guang Lamb Pot - ‬5 min walk

About this property

Resorts World Genting - Resort Hotel

Resorts World Genting - Resort Hotel offers a great location, putting you within just a 10-minute walk of Genting SkyWorlds Theme Park. Guests looking for a bite to eat can check out the restaurant, and the bar/lounge is the perfect spot to grab a drink at the end of the day.

Languages

Chinese (Mandarin), English, Malay

At a glance

Hotel size

  • 835 rooms

Arriving/Leaving

  • Check-in time starts at 3 PM
  • Contactless check-in available
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Check-out time is noon
  • Contactless check-out available

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • The Genting Highlands Theme Park will be closed for renovation until further notice.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • WiFi in rooms*

Parking

  • Onsite self parking (fees apply)
  • Wheelchair-accessible parking on site

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge

Working away

  • Business center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Garden

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • Television
  • Satellite TV channels

Home comfort

  • Ceiling fan
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • WiFi (surcharge)

Food and drink

  • Free bottled water
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

Optional extras

  • WiFi is available in guestrooms for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for MYR 85 per night

Parking

  • Self parking is available for an extra charge

Policies

This property accepts credit cards, debit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Resort Hotel Genting Highlands
Resort Hotel Genting Highlands
Resorts World Genting Resort Hotel Genting Highlands
Resorts World Genting Resort Hotel
Resorts World Genting Genting Highlands
Resorts World Genting
Resorts World Genting Resort
Resorts World Genting Resort Hotel
Resorts World Genting - Resort Hotel Hotel
Resorts World Genting - Resort Hotel Genting Highlands
Resorts World Genting - Resort Hotel Hotel Genting Highlands

Frequently asked questions

Are pets allowed at Resorts World Genting - Resort Hotel?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Resorts World Genting - Resort Hotel?
Yes, there's self parking on site (charges apply).
What are the check-in and check-out times at Resorts World Genting - Resort Hotel?
You can check in starting at 3 PM. There's a charge for early check-in (subject to availability). Check-out time is noon. Contactless check-in and check-out are available.
Is there an onsite casino at Resorts World Genting - Resort Hotel?
No, this hotel doesn't have a casino, but Genting Casino (5-min walk) and Genting SkyCasino (18-min walk) are both nearby.
What is there to do at Resorts World Genting - Resort Hotel and nearby?
Resorts World Genting - Resort Hotel has a garden.
Are there restaurants at or near Resorts World Genting - Resort Hotel?
Yes, there's an onsite restaurant.
What's the area around Resorts World Genting - Resort Hotel like?
Resorts World Genting - Resort Hotel is a short 6-minute walk from Genting SkyWorlds Theme Park and 4 minutes' walk from First World Plaza.

Reviews

7.6

Good

7.8/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Good
MUI EE, 3-night family trip
Verified Expedia guest review

4/10 Fair

Julie, 2-night trip
Verified Expedia guest review

10/10 Exceptional

A Highland Surprise.
We were overwhelmed by the lenghths to which the staff accommodated our needs to be in different parts of the overall resort at different times. Because most of the major hotels and attractions are interconnected with undercover links and escalators, walking from one to another was relatively easy on such a steep location.
Barbara, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

SOH, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Khoo Koh, 4-night trip
Verified Expedia guest review

8/10 Very Good

Lian peng, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

ELIANA, 2-night trip
Verified Expedia guest review

2/10 Poor

Poor customer service with sometimes rude behaving receptionist. Room is not clean.
Xun Jie, 3-night family trip
Verified Expedia guest review

8/10 Very Good

Big room
Verified Expedia guest review

10/10 Exceptional

Verified Expedia guest review

6/10 Good

A basic hotel with high price. No wifi in the room. Only available at the hotel lobby.
1-night family trip
Verified Hotels.com guest review

8/10 Very Good

Nice stay with a view with the family.
Stay was nice. Room was good size. No room service however and parking is not complimentary. Although room rates went sly high during the dec holidays weekend
Lim, 3-night family trip
Verified Hotels.com guest review

6/10 Good

Eng Keen, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Overall was great. Too noisy no sounds proofing
Verified Expedia guest review

4/10 Fair

Looi, 1-night trip
Verified Expedia guest review

4/10 Fair

no wifi in room.
Such grand hotel there is no wifi in the room. No provide toothbrush & toothpaste. End up we have to buy our own.
2-night trip
Verified Hotels.com guest review

8/10 Very Good

2-night trip
Verified Expedia guest review

8/10 Very Good

Bad check-in experience
The hotel receptionist couldn’t find our details through the booking ID and I booked 3 rooms with King Size beds but was given 2 rooms with separate Super Single beds and 1 room with King Size beds. Hotels.com has to work more closely with the hotel with customers request. Staff was patient and tried different ways to find our booking by using our names. And since I booked 3 rooms, he managed to find our rooms/booking under 3 different names. Other than that, everything else about the hotel was great. Location was great too as it’s near shopping district. A convenience store and starbucks at hotel lobby was great too.
2-night trip with friends
Verified Hotels.com guest review

8/10 Very Good

Rebecca, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

2-night trip
Verified Expedia guest review

4/10 Fair

Waited for about 20 mins to check in as there was only one serving staff. No WiFi in the room,
TWTYK, 1-night romance trip
Verified Expedia guest review

8/10 Very Good

2-night family trip
Verified Hotels.com guest review

4/10 Fair

Very basic room, tv limited Channels (no suitable kids channel), no wifi provided. Situated next to stars avenue so music was blasting non stop in the afternoon and in the evening till 11pm. I can’t believe we paid $600plus RM for this. Carpark was $21rm and not included as well. Got our room at 2pm and later they call us to inform early check in applied and I need to pay. It was $5rm and the staff paid it in the end since it was his mistake but I felt it was overall poor hotel management and actually management should have waived instead of making staff pay. The only plus point is that it is linked to carpark and shopping mall. Will avoid staying again
Jen, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

1-night trip
Verified Hotels.com guest review

8/10 Very Good

Absence of signage and info counter
When we got out of Awana cable car station, there was no signage at all to give directions to the Hotel, nor information counter to provide assistance. The visitors had to manage by themselves alone.Very frustrated...
1-night trip
Verified Hotels.com guest review