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ibis Santos Valongo

3.0 star property
Hotel with restaurant, near Museum of Coffee

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Photo gallery for ibis Santos Valongo

Standard Apartment, 2 Twin Beds | Minibar, in-room safe, desk, blackout drapes
Exterior
Bar (on property)
Buffet
Bar (on property)
Near the historic Santos Historical Streetcar and Monte Serrat, ibis Santos Valongo offers a welcoming stay with a bar, restaurant, and dry cleaning services. Connect to WiFi or grab a bike rental to explore nearby Museum of Coffee.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Electric vehicle charging point
  • Pet friendly
  • Laundry facilities
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Valet parking
  • Self parking
  • 24-hour front desk
  • Air conditioning
  • Computer station
  • Front-desk safe
  • Water dispenser
  • Laundry service
  • Self-serve laundry

Feel at home (6)

  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Blackout drapes/curtains
  • Elevator
The current price is $48
includes taxes & fees
$47 per night
Mar 9 - Mar 10

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Apartment, Multiple Beds

Minibar, in-room safe, desk, blackout drapes

Standard Apartment, Multiple Beds

Highlights

Soundproofed
Air conditioning
TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
Eco-friendly toiletries
Private bathroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Apartment, 1 Double Bed

Minibar, in-room safe, desk, blackout drapes

Standard Apartment, 1 Double Bed

Highlights

Soundproofed
Air conditioning
TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
Eco-friendly toiletries
Private bathroom
  • 204 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Apartment, 2 Twin Beds

Standard Apartment, 2 Twin Beds | Minibar, in-room safe, desk, blackout drapes

Standard Apartment, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
Eco-friendly toiletries
Private bathroom
  • 204 sq ft
  • Sleeps 2
  • 2 Twin Beds

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Exterior

ibis budget Santos Gonzaga

  • Pet friendly
  • Parking available
  • Free WiFi
  • Air conditioning
8.4 out of 10, Very Good, (1007)
The price is $50
includes taxes & fees
$49 per night
Mar 9 - Mar 10
ibis budget Santos Gonzaga
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About the neighborhood

Map
Rua Alexandre Gusmão, Praca Lions Club 420, Santos, 11010320

What's nearby

  • Santos Historical Streetcar - 14 min walk
  • Monte Serrat - 3 min drive
  • Miramar Shopping Center - 6 min drive
  • Jose Menino Beach - 15 min drive
  • Gonzaga Beach - 15 min drive

Getting around

  • São Paulo (CGH-Congonhas) - 71 min drive
  • São Paulo/Guarulhos Intl. Airport - 106 min drive
  • Nossa Senhora de Lourdes Station - 7 min drive
  • João Ribeiro Station - 8 min drive
  • Emmerich Station - 9 min drive

Restaurants

  • ‪Rei do Café - ‬9 min walk
  • ‪Estaçäo Bistrô Restaurante Escola - ‬7 min walk
  • ‪Aqui É Favela - ‬5 min walk
  • ‪Boteco Valongo - ‬7 min walk
  • ‪STARTED Bar - ‬6 min walk

About this property

ibis Santos Valongo

When you stay at ibis Santos Valongo, you'll be within a 10-minute drive of Santos Harbor. Guests looking for a bite to eat can check out the restaurant, and the bar/lounge is the perfect spot to grab a drink at the end of the day. Fellow travelers say great things about the helpful staff.

Languages

English, Portuguese, Spanish

At a glance

DONE

Hotel size

    • 240 rooms
    • Arranged over 19 floors
DONE

Arriving/Leaving

    • Check-in time starts at noon
    • Contactless check-in available
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Parents must have child's birth certificate and photo ID*
    • No cribs (infant beds)
DONE

Pets

    • Pets allowed (dogs and cats only, 1 total, up to 33 lbs per pet)*
    • Service animals welcome
    • Specific rooms only*
    • Pets must be supervised
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (BRL 37 per day)
    • Onsite valet parking (BRL 34 per day)
    • Electric vehicle charging point on site
    • Height restrictions apply for onsite parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6 AM–10 AM on weekdays and 6:30 AM–11 AM on weekends
  • Restaurant
  • Bar/lounge
  • Water dispenser

Working away

  • Computer station

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Bicycle rentals

Facilities

  • 1 building/tower
  • Built in 2016
  • Safe-deposit box at front desk
  • Television in common areas
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Local culture & ecosystem education
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only

Accessibility

  • Elevator

Room amenities

Be entertained

  • 32-inch TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately BRL 53.00 for adults and BRL 26.50 for children

Children & extra beds

  • Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of BRL 75 per pet, per night

Parking

  • Self parking costs BRL 37 per day
  • Valet parking costs BRL 34 per day
  • Parking height restrictions apply

Policies

Only registered guests are allowed in the guestrooms.
This property uses solar energy.
Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Also known as

Ibis Santos Valongo Hotel
Ibis Santos Valongo
ibis Santos Valongo Hotel
ibis Santos Valongo Santos
ibis Santos Valongo Hotel Santos

Frequently asked questions

Does ibis Santos Valongo offer free cancellation for a full refund?

Yes, ibis Santos Valongo does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at ibis Santos Valongo?

Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 33 lbs per pet. There's a charge of BRL 75 per pet, per night. Service animals are exempt from fees.

Is parking offered on site at ibis Santos Valongo?

Yes. Self parking costs BRL 37 per day. Valet parking costs BRL 34 per day. Electric vehicle charging is available.

What are the check-in and check-out times at ibis Santos Valongo?

You can check in starting at noon. Check-out time is noon. Contactless check-in and check-out are available.

What is there to do at ibis Santos Valongo and nearby?

Recommended spots to visit include Museum of Coffee (12-min walk) and Santos Historical Streetcar (14-min walk), along with Monte Serrat (1.4 mi) and Miramar Shopping Center (3 mi).

Are there restaurants at or near ibis Santos Valongo?

Yes, there's an onsite restaurant.

What's the area around ibis Santos Valongo like?

Ibis Santos Valongo is a short 14-minute walk from Santos Historical Streetcar and 7 minutes' walk from Santo Antonio do Valongo Sanctuary.

ibis Santos Valongo Reviews

Reviews

8.6

Excellent

8.4/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Good

The rooms are extremely small especially the room with the twin beds Please take your own washcloth they don’t offer Breakfast options are good
Natalee, 3-night trip

2/10 Poor

nothing
NILMAR OLIVEIRA, 1-night trip

8/10 Very good

Stayed for 7 nights...change the towels..garbage bag...that'all...No Clean!!!!
roberto, 7-night trip

10/10 Exceptional

Muito bom pelo pouco que fiquei
Maycon, 1-night trip

4/10 Fair

Uma incrível bagunça num dia normal
O check-in levou uma hora e meia, mesmo com apenas cinco pessoas na nossa frente. Os dois atendentes estavam sobrecarregados, lidando com um processo lento e ainda resolvendo problemas operacionais (falta de toalha, travesseiro, elevador quebrado), que não tinham relação com o atendimento no balcão. Tudo desorganizado. O procedimento era arrastado: pegavam os documentos, iam até uma sala sem explicação, voltavam, faziam perguntas, acessavam um sistema que nem sabiam usar. Um caos. O check-out foi a mesma bagunça. Esperamos 40 minutos sem qualquer orientação. A fila era desorganizada, os hóspedes estavam confusos e ninguém informava os próximos passos. Se adotassem um sistema mais eficiente, como o da rede Budget, onde o pagamento do restaurante é feito no próprio restaurante, tudo seria mais ágil. Foi, sem dúvida, o pior atendimento de hotel que já vivi. No quarto, faltaram travesseiros e toalhas. Se cada funcionário estivesse focado na sua função, talvez o problema fosse menor. Mas onde estavam o gerente e o subgerente? Como não perceberam essa desordem em processos que são tão comuns em hotéis? Eu acredito muito que o olhar do dono ou do responsável faz toda a diferença para a equipe e para o resultado. Falta gestão! Falta organização! Falta experiência em observar de perto a experiência do cliente. Lamentável!
Fabiana, 1-night trip

10/10 Exceptional

Ibis Valongo- Santos SP
A minha sugestão é para mudarem o produto que passam no piso do , banheiro e do box ou mais cuidado no enxague, colocando mais água. Estavam os pisos perigosamente escorregadios. Tive que colocar um tapete de banheiro no piso do box para não cair ao tomar banho.
VANDA SUELI, 1-night trip

8/10 Very good

Viagem a trabalho
Bom para uma noite
Itamar, 1-night trip

10/10 Exceptional

Silvana A. F., 1-night trip

8/10 Very good

2-night trip

10/10 Exceptional

1-night trip

10/10 Exceptional

Hailton, 2-night trip

10/10 Exceptional

Mara, 1-night trip

10/10 Exceptional

Acesso ao Terminal de cruzeiros
Melhor localização para acesso ao terminal de cruzeiros. Há estacionamento e van para o terminal.
VIVIEN MARIA DE CASTRO, 1-night trip

6/10 Good

Stefani, 1-night trip

6/10 Good

Rodrigo, 1-night trip

10/10 Exceptional

Antonio, 1-night trip

10/10 Exceptional

Guilherme, 3-night trip

10/10 Exceptional

Fomos muito bem atendidos . Localização ótima para minhas necessidades .
Cecília, 1-night trip

4/10 Fair

Check in muito demorado!
Check in muito demorado, hotel aparentemente lotado e pouquíssima gente para atender no balcão. A família já está cansada da viagem e ainda ter que esperar mais de meia hora para fazer um simples check in é pra acabar!!! Não é a primeira vez que me incomodo para fazer check in na rede Ibis.
Joel, 1-night trip

10/10 Exceptional

Marcos Nunes Ferreira, 2-night trip

10/10 Exceptional

Excelente!
Muito bom!
Muriel, 1-night trip

2/10 Poor

Fabricio, 1-night trip

8/10 Very good

Paulo, 1-night trip

8/10 Very good

Osmar Junior, 1-night trip

8/10 Very good

Leise, 1-night trip