Escape to INATEL Flores, an eco-certified haven on the waterfront. Enjoy a delicious breakfast buffet, unwind on the tranquil garden or vibrant arcade/game room. With in-room WiFi and helpful amenities like luggage storage and bike rentals, you'll feel right at home.
Zona do Boqueirao, sn, Santa Cruz das Flores, Azores, 9970-390
What's nearby
Reserva Florestal Natural das Caldeiras Funda e Rasa - 18 min drive
Getting around
Flores Island (FLW) - 2 min drive
Corvo Island (CVU) - 14.4 miles/23.1 km
Restaurants
Fora d'Horas - 15 min walk
Lucino's Bar - 18 min walk
Cana roca - 17 min drive
Cafetaria e Restaurante Macau - 6 min walk
Restaurante Rainha dos Bifes - 19 min walk
About this property
Inatel Flores Hotel
Inatel Flores Hotel is a great choice for a stay in Santa Cruz das Flores. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Restaurante Inatel, which serves Mediterranean cuisine and is open for breakfast, lunch, and dinner. A bar/lounge, a fitness center, and a snack bar/deli are other highlights at this eco-certified hotel.
Languages
English, Portuguese, Spanish
At a glance
Hotel size
26 rooms
Arranged over 2 floors
Arriving/Leaving
Check-in start time: 4 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (3 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast
Restaurant
Bar/lounge
Room service (limited hours)
Snack bar/deli
Traveling with children
Children stay free (see details)
What to do
Sailing
Scuba diving
Pool table
Hiking/biking trails nearby
Working away
Meeting room
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Bicycle rentals
Facilities
1 building/tower
Safe-deposit box at front desk
Garden
Terrace
Fitness center
An outdoor pool
Arcade/game room
Banquet hall
Room amenities
Be entertained
Television
Satellite TV channels
Home comfort
Air conditioning (climate-controlled)
Minibar
Bathrobes
Sleep well
Soundproofed rooms
Rollaway/extra bed (surcharge)
Bed sheets provided
What to enjoy
Balcony
Freshen up
Private bathroom
Bathtub only
Bidet
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
More
Daily housekeeping
In-room safe
Special features
Dining
Restaurante Inatel - This restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, and dinner.
Bar - This bar serves light fare only.
Awards and affiliations
Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Renovations and closures
The property is closed between May 6 and September 1.
Children & extra beds
Rollaway beds are available for EUR 34.38 per night
Policies
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
Also known as
INATEL Flores
INATEL Flores Hotel
INATEL Flores Hotel Santa Cruz Das Flores
INATEL Flores Santa Cruz Das Flores
INATEL Flores
Inatel Flores Hotel Hotel
Inatel Flores Hotel Santa Cruz das Flores
Inatel Flores Hotel Hotel Santa Cruz das Flores
Frequently asked questions
Is Inatel Flores Hotel currently open?
The property is closed between May 6 and September 1.
Does Inatel Flores Hotel offer free cancellation for a full refund?
Yes, Inatel Flores Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Inatel Flores Hotel?
Yes, there's an outdoor pool.
Are pets allowed at Inatel Flores Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Inatel Flores Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Inatel Flores Hotel?
Check-in start time: 4 PM; Check-in end time: midnight. Check-out time is noon. Express check-in is available.
What is there to do at Inatel Flores Hotel and nearby?
Have fun with onsite activities like sailing and scuba diving. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a fitness center and an arcade. Inatel Flores Hotel also has a garden.
Are there restaurants at or near Inatel Flores Hotel?
Does Inatel Flores Hotel have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Inatel Flores Hotel like?
Inatel Flores Hotel is located on the waterfront.
Popular attractions include Reserva Florestal Natural das Caldeiras Funda e Rasa, which is 18 minutes away by car.
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.6/10
Staff & service
8.2/10
Amenities
8.2/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
10/10 Exceptional
Nov 3, 2024
Perfect stopping point after a long day of travel
Patrick
Patrick, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
Sep 24, 2024
We loved the pool and easy access to natural swimming pools in the ocean. Good restaurant.
Harriet
Harriet, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
Aug 15, 2024
Flores
Friendly helpful staff
Manuel
Manuel, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Jul 19, 2024
Decent place to stay
The place is a bit old yet mostly renovated. The service was good, the room was good with a nice view, and there was a good breakfast.
It lacks any character to make you feel you are on this unique island.
Noam
Noam, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Jun 22, 2024
Great location facing the ocean, not far from the little town but sadly it is in need of some repairs. Great breakfast options.
N
N, 2-night trip with friends
Verified Expedia guest review
2/10 Poor
Jun 17, 2024
Dated and poor service
This hotel is tired. It’s need some serious renovations. Restaurant food is mediocre. However AC stopped working on the entire side of the hotel during our stay. We went from an ocean view with a balcony view to a city view with no balcony and zero compensation. It took almost two hours for them to move us to a new room.
liana
liana, 2-night trip
Verified Hotels.com guest review
6/10 Good
Jun 12, 2024
Property was very nice, clean, decent restaurant, front desk staff was not helpful and not friendly. We didn’t book a tour in advance. She tried a couple of people but they were booked. However, there are other options in the area including boat tours which we would have loved and she didn’t bother to look anything up for us. Not very tourist friendly.
Cidalia
Cidalia, 1-night romance trip
Verified Expedia guest review
6/10 Good
Jun 3, 2024
Olga
Olga, 1-night trip
Verified Expedia guest review
10/10 Exceptional
May 27, 2024
Donald
Donald, 2-night family trip
Verified Hotels.com guest review
4/10 Fair
May 22, 2024
Water damage on the walls, air conditioner does not allow you to go below 23C. Electrical fixture pulled out of wall and sitting on floor with cables exposed. Water damage on wood floors. Floors worn. Smell of mold. Visible mold in shower. Breakfast goes from 8-11 am, out of freshly sliced fruit by 9 am. Disappointed in hotel. This island is beautiful, this hotel was a disappointment. It was a beautiful location and if you have a water view amazing. It is just obvious that upkeep/update of the hotel is needed.
Suggest eating at local restaurants which are wonderful.
Patricia
Patricia, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
Nov 20, 2023
Amazing view
Tatyana
Tatyana, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
Oct 21, 2023
Risel
Risel, 3-night family trip
Verified Hotels.com guest review
8/10 Very Good
Sep 26, 2023
Beautiful location by the ocean, conveniently located by two museums and a grocery store, and very easy to walk around town
Natasha
Natasha, 3-night trip
Verified Expedia guest review
8/10 Very Good
Sep 13, 2023
This hotel was nice, though showing its age in places. The proximity to the natural pools and airport were great. Since the town is pretty small, you could walk to a lot of places from the hotel.
Michelle
Michelle, 3-night romance trip
Verified Expedia guest review
8/10 Very Good
Jun 30, 2023
hotel was nice and it had parking which was a plus. Very convenient location. Well kept up and very clean.
Kathleen
Kathleen, 2-night family trip
Verified Expedia guest review
8/10 Very Good
May 18, 2023
Good place to stay in Santa Cruz - more stylish and classy than the pictures show. Beautiful view (sea view-side) and quiet, except for astonishing bird calls at night (Cory's Sheerwaters). Seaview well worth it, but there are pleasant lounges and balcony to get the view as well. Food is good quality, but the half-board is so limited in starters (soup of the day) and sweets (ice-cream, fruit or sweet of the day, which did not change daily) and saves so little money (and none at all if you have many of the main courses), that it is not worth having. Breakfast has a reasonable range, but less so as it declined while we were there. The freshly squeezed orange juice, variety of fresh fruits and yoghurt all disappeared. Some days delays for food due to incredible understaffing: a single person at breakfast and at dinner some days.
Hilary
Hilary, 5-night romance trip
Verified Expedia guest review
10/10 Exceptional
Sep 5, 2022
The staff is wonderful and the views are amazing. The restaurant had many tasty options, fresh food with great wines and the service was friendly, patient and helpful. It was great to have the large upstairs living room available to hang out when our newly met cousins came to visit. The rooms are very comfy and the mini fridge got nice and cold and the balcony over looking the shore was my favorite place to kick back especially after dark when the cagarros start their weird calls among the sounds of the waves. My great great grandfather once owned the property and the hotel fit in very well in the surrounding landscape. The pool overlooking the seascape was a treat. My family and I will definitely be going back.
Deborah
Deborah, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
Sep 4, 2022
A small hotel with the best views and wonderful friendly staff. I highly recommend.
Deborah
Deborah, 3-night family trip
Verified Expedia guest review
6/10 Good
Jun 21, 2022
Flores Island 2 nights
We arrived the hotel at around 2:30pm, after having traveled on 3 flights from San Francisco to Flores transiting in Newark and Ponta Delgada. We were told that our room was not ready so we left our luggage in the luggage room and went out for a walk around town for almost 2 hours. We went back to the hotel shortly after 4pm and were told that our room was still not ready! We were exhausted but we didn’t get our room until after 5pm, which is an hour after the official Checkin time. The woman who checked us in earlier when we first arrived was somewhat rude and didn’t even apologize for telling us our room would be ready by 4pm when it did not. Next morning when we went to the reception desk to ask for 2 more small bottle water (there were 2 in the room when we checked in) since we were staying 2 nights, and she just told us in a cold voice that you would only get 2 small bottles upon Checkin and for the rest of the nights we would need to purchase the water from the bar. That is poor guest service, especially when we had to wait for our room past Checkin time the previous day. They gave us a handicapped room which was a bit awkward for us since the toilet is slightly higher than usual. The restaurant’s food was good but our impression of the hotel was tainted by our Checkin experience and that female receptionist until the day when we checked out. The male receptionist was a lot friendlier and helpful so that had prompted me to give an OK rather than a poor rating.
Annie
Annie, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jun 3, 2022
Offeted awesome breakfast and dinner. Beautiful views from the restaurant and rooms.
Debby
Debby, 3-night trip
Verified Orbitz guest review
10/10 Exceptional
May 26, 2022
Janis
Janis, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
May 2, 2022
Stanislav
Stanislav, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Apr 9, 2022
Beautiful location next to the ocean with view of Corvo. Breakfast was good. Staff seemed very formal and not friendly unlike other hotels we have stayed in in the Azores.
david
david, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
Dec 14, 2021
4 stars on Flores
All seaview facing rooms. The window pane on one of the balcony doors rattled from the wind so we switched rooms. The only 4 star on Flores.