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Palo Santo Galapagos Hotel

3.0 star property
Beaux Arts hotel with outdoor pool, near Malecon

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Palo Santo Galapagos Hotel

Terrace/patio
Front of property - evening/night
Reception
Premium Studio Suite, Pool View | Premium bedding, pillowtop beds, individually furnished, desk
Poolside bar

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Airport transfer
  • Pool
  • Bar
  • Free parking
  • Air conditioning
  • Free breakfast
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Outdoor pool
  • Beach towels
  • Spa tub
  • Room service
  • Airport shuttle
  • Terrace
  • Coffee/tea in a common area
  • Air conditioning
  • Front-desk safe
Feel at home
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • DVD player

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Premium Studio Suite, Pool View

Premium Studio Suite, Pool View | Premium bedding, pillowtop beds, individually furnished, desk

Premium Studio Suite, Pool View

Highlights

Separate sitting area
Individually furnished
Air conditioning
Flat-screen TV
Ceiling fan
Premium bedding
Pillowtop bed
Hair dryer
  • 753 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Habitación estándar, 1 cama King size, vista a la piscina

Habitación estándar, 1 cama King size, vista a la piscina | Premium bedding, pillowtop beds, individually furnished, desk

Habitación estándar, 1 cama King size, vista a la piscina

Highlights

Individually furnished
Air conditioning
Flat-screen TV
Ceiling fan
Premium bedding
Pillowtop bed
Private bathroom
Hair dryer
  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room, Pool View

Standard Twin Room, Pool View | Premium bedding, pillowtop beds, individually furnished, desk

Standard Twin Room, Pool View

Highlights

Individually furnished
Air conditioning
Flat-screen TV
Ceiling fan
Premium bedding
Pillowtop bed
Private bathroom
Hair dryer
  • 431 sq ft
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Map
Barrio Punta Estrada Solar 19, Puerto Ayora, Galapagos, 200350

What's nearby

  • Malecon - 1 min walk - 0.1 km
  • Playa de los Alemanes - 1 min walk - 0.1 km
  • Las Grietas - 2 min walk - 0.2 km
  • Tortuga Bay Beach - 7 min drive - 1.3 km
  • Charles Darwin Research Station - 8 min drive - 2.0 km

Getting around

  • Isla Baltra (GPS-Seymour) - 81 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Almar Lounge & Grill Bar - ‬18 min walk
  • ‪El Muelle De Darwin - ‬15 min walk
  • ‪TJ Restaurant - ‬10 min walk
  • ‪Golden Prague Galapagos - ‬10 min walk
  • ‪Il Giardino - ‬13 min walk

About this property

Palo Santo Galapagos Hotel

Palo Santo Galapagos Hotel offers a fantastic location, putting you just a 5-minute walk from Galápagos National Park. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Palo Santo, which serves local cuisine and is open for breakfast. Other highlights include a bar/lounge, a spa tub, and a terrace.

Languages

English, Spanish

At a glance

Hotel size

  • 26 rooms

Arriving/Leaving

  • Check-in start time: 3:00 PM; Check-in end time: 10 PM
  • Express check-out available
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is 10:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • The front desk is open daily from 7 AM - 10 PM
  • Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
  • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired internet access in public areas
  • Free WiFi and wired internet access in rooms

Parking

  • Free onsite self parking

Transfers

  • Airport shuttle*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free full breakfast each morning 6:30 AM–9:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Barbecue grills
  • Room service (limited hours)
  • Water dispenser

What to do

  • Canoe
  • Beach nearby
  • Access to nearby outdoor pool
  • Bicycle rentals nearby
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Safari nearby
  • Boat tours nearby
  • Scuba diving nearby

Working away

  • Coworking spaces
  • Conference space (4 square feet)

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Beach towels
  • Pool loungers
  • Pool umbrellas

Facilities

  • 3 buildings/towers
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • An outdoor pool
  • Spa tub
  • Banquet hall
  • Beaux Arts architecture

Accessibility

  • Braille/raised signage

Room amenities

Be entertained

  • DVD player
  • 32-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board (on request)

Sleep well

  • Premium bedding
  • Pillowtop mattress

What to enjoy

  • Individually furnished

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Soap and shampoo
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone

More

  • Daily housekeeping
  • Local maps

Special features

Dining

Palo Santo - This restaurant specializes in local cuisine and serves breakfast only.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be eligible for a tax refund. However, nonresident travelers may be exempt from value-added tax (15%) on package bookings.

Optional extras

  • Airport shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for USD 50.0 per day

Policies

Only registered guests are allowed in the guestrooms.
This property does not have elevators.
This property accepts credit cards and cash.

Also known as

Palo Santo Galapagos Hotel Puerto Ayora
Palo Santo Galapagos Puerto Ayora
Palo to Galapagos Puerto Ayor
Palo Santo Galapagos
Palo Santo Galapagos Hotel Hotel
Palo Santo Galapagos Hotel Puerto Ayora
Palo Santo Galapagos Hotel Hotel Puerto Ayora

Frequently asked questions

Does Palo Santo Galapagos Hotel offer free cancellation for a full refund?
Yes, Palo Santo Galapagos Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Palo Santo Galapagos Hotel?
Yes, there's an outdoor pool.
Are pets allowed at Palo Santo Galapagos Hotel?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Palo Santo Galapagos Hotel?
Yes, there's free self parking.
Is airport shuttle service offered by Palo Santo Galapagos Hotel?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Palo Santo Galapagos Hotel?
Check-in start time: 3:00 PM; Check-in end time: 10 PM. There's a charge for early check-in (subject to availability). Check-out time is 10:00 AM. Late check-out is available for a charge (subject to availability). Express check-out is available.
What is there to do at Palo Santo Galapagos Hotel and nearby?
Have fun with nearby activities like cycling, boat tours, and hiking. Additional recreation nearby includes safari tours and ecotours. Enjoy a relaxing soak in the spa tub and an invigorating swim in the outdoor pool. Palo Santo Galapagos Hotel also has access to a nearby outdoor pool.
Are there restaurants at or near Palo Santo Galapagos Hotel?
Yes, Palo Santo offers local cuisine.
What's the area around Palo Santo Galapagos Hotel like?
Palo Santo Galapagos Hotel is located near Playa de los Alemanes, just a short 4-minute walk from Galápagos National Park and 2 minutes' walk from Las Grietas.

Reviews

8.6

Excellent

8.8/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Very Good

This is a really nice property, but for me a pool is very important when I stay at a resort. The pool water was cloudy and not very appealing/inviting. The area around the pool itself was great.
Wesley, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Verified Expedia guest review

8/10 Very Good

Nice hotel
Marianne, 5-night family trip
Verified Expedia guest review

8/10 Very Good

It was a little difficult to communicate with the staff but they did their best and our Spanish isn’t great
Shane, 8-night romance trip
Verified Orbitz guest review

10/10 Exceptional

Nice and modern hotel- beautiful location!
Anne, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Service was top notch, Wendy especially went over and beyond to help us receive a package even after we left the hotel. The location was perfect for a true tranquil getaway, the food was really good and reasonably priced and the room was spacious with nice balcony. Poolside lounging was perfect after the hike to Las Grietas which was a short 10 minute walk away.
Kerry, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

3-night trip
Verified Expedia guest review

8/10 Very Good

First, the staff is so helpful and kind! The thing we were less enthusiastic about was that it was very difficult to get basic toiletries like soap, clean towels or shampoo. We had to repeatedly ask.
4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Palo Santo is Awesome
Because the ferry's were overbooked we had to spend a night in Santa Cruz. Thankfully Palo Santo had rooms. This is a very neat hotel on the opposite side of the bay. You have to take a sea taxi to get to it. The breakfast was tasty and the room was crisp and clean. We swam and chilled out by the pool prior to our departure - the perfect way to end our Galapagos excursion!
Lindsay, 1-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Jorge, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Upon booking, was not apprised that hotel was involved in a dispute; locals disclosed this. The hotel has potential, but it is not living up to it. First,unfortunate reality: Upon arrival, found staff lacking; there was no bell staff and we had to haul our luggage from the water taxi to the hotel and up stairs to our rooms; there was no elevator. Front desk was unmanned during the hours as represented and none of the staff were uniformed or wore name tags. There is a restaurant on-site and a bar; neither was staffed. We accessed both for glasses, etc. We were not provided wi-fi in our rooms; access to internet through US-based cell service (i.e., hot spots) was limited due to internet accessibility. The business center was not set up; we went to a store across the bay to print tour information (for a fee). The person assigned to assist at check-out indicated she was not able to access the internet to process the credit card payment, after several attempts with a hand-held device.The level of hospitality and services was not what was expected. On the positive: we stayed in suites which were roomy. When the refrigerator stopped working, the repairs/replacement were made within a day. There was one person on-site daily and he was attentive to feedback. We liked the location--it was quiet, and close to Las Grietas and two other nice restaurants.
FH, 6-night trip
Verified Expedia guest review

8/10 Very Good

Beautiful estate. This hotel is located by Finch Bay. Once you get to Puerto Ayora, you need to take a water taxi to Finch Bay. 80 cents during the day, $1- after 7pm. Water taxi comes every 5-10mim. Once you have 3-4 ppl on board and wait about 4min, it start moving. It takes about few minutes to Finch Bay. This Finch Bay is by Playa de Los Alemanes. “German Beach” as you can read lots of German settlers. According to the local, after World War 2, lots of German came to Galapagos and hide around the area. The very first one was supposed to be extradited but he passed away before that. The locals call the area of German. This property is own by very well known person in Ecuador. They built about 5 years ago but because of the neighbor ( Playa de los Alemanes) oppositions they could not operate. Many locals know what happened to the property, and they are not happy about the situation. Made us very upset what they went through because of the neighbors. This is a very modern and beautiful property, just need few TLC. Once you get off at Finch Bay, keep walking straight, up and down the hill, you pass the white building, then you see a pond, make a right there, you will see the hotel. It’s less than 5 minutes walk, very romantic. The room is very large, nice swimming pool, walking distance to the quiet beach. The staff, all of them are very nice. Away from the noisy town, this is a gem!
3-night trip
Verified Expedia guest review

6/10 Good

No fridge, no microwave, no restaurant only breakfast, no place to buy anything, no elevators but good staff and very clean the only bad was the pool that did lock clean
Juan Carlos, 3-night family trip
Verified Expedia guest review

6/10 Good

Palo Santo
Se ve bien diseñado, bien en la foto, pero falta mantenimiento y limpieza a fondo. Hotel con potencial pero hace falta mejorar muchos detalles. Para 240 USD/noche es caro, uno espera algo más por ese precio, faltan los detalles, por ejemplo -El agua no sale caliente en la ducha -La piscina no está bien tratada -Hay telarañas en los marcos ventanas y puertas -Mejores sabanas y almohadas -Repaso de grietas, pintura, barniz, mtto grifería
Boris, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Todo excelente! Magnifico servício
Manuel, 7-night trip
Verified Orbitz guest review

10/10 Exceptional

Très bon hôtel. Accueil chaleureux.
Très bon hôtel moderne et confortable avec un accueil exceptionnel du responsable de l’hôtel Wendy.
guy, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

Lindo hotel pero alimentos y bebidas malo
Un hotel muy lindo, pero con un desayuno muy malo, sin variedad de elección. Tiene la capacidad para ser un increíble hotel pero la parte de alimentos y bebidas es muy pobre
Juan Ignacio, 2-night family trip
Verified Hotels.com guest review