The staff were very friendly and pleasant to deal with. While the stairs were narrow and difficult for someone of limited mobility, the nature of the building makes this understandable.
However, there were features advertised that were not in practice available.
Parking Available - there is a pay & display public car park that adds £10 per day. Had this been clear we would not have stayed here.
Bar - the bar is only available if the town itself is busy. While I wouldn’t expect it to be open 24/7 it is very disappointing for it to close in the afternoon and therefore not available to guests staying in the hotel in the evening.
Restaurant - again, like the bar only opens if the town is busy, and only in the afternoon. Even when it was busy in the evening, food was no longer available. This is again disappointing for those staying in the hotel, forcing you to try and find a meal nearby.
Breakfast - while available and of reasonable quality, the price of £8 was far too high for what was offered.
Also, there was a note saying towels were not provided only for us to be provided with towels.
Overall a very disappointing place to stay. We selected this based on features it advertised that in practice turned out to not be available. Had that been clear, we would not have stayed there. I would not recommend staying there to anyone.
