Siwalankerto Street 146-148, Surabaya, East Java, 60236
What's nearby
Petra Christian University - 3 min walk - 0.3 km
City of Tomorrow - 4 min drive - 2.9 km
Royal Plaza Surabaya - 6 min drive - 4.8 km
Surabaya Zoo - 7 min drive - 6.1 km
Tunjungan Plaza - 11 min drive - 10.0 km
Getting around
Surabaya (SUB-Juanda) - 21 min drive
Surabaya Gubeng Station - 26 min drive
Surabaya Pasar Turi Station - 27 min drive
Tandes Station - 34 min drive
Kertomenanggal Station - 17 min walk
Jemursari Station - 22 min walk
Waru Station - 28 min walk
Airport shuttle (surcharge)
Restaurants
Lounge n Cafe UK Petra - 2 min walk
Hilda Catering Service & Bakery - 1 min walk
Warung Merah - 3 min walk
Bebek Bagong - 2 min walk
Kantin Padang Pasir - 5 min walk
About this property
The Square
The Square puts you within a 15-minute drive of Tunjungan Plaza. Guests can be pampered with massages at the spa and grab a bite to eat at the coffee shop/cafe. Other highlights include an outdoor pool, a poolside bar, and a fitness center.
Languages
English, Indonesian
At a glance
Hotel size
120 rooms
Arranged over 17 floors
Arriving/Leaving
Check-in start time: 2 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions.
At check-in, guests must provide a negative Antigen COVID-19 test result
Special check-in instructions
Front desk staff will greet guests on arrival
At check-in, guests must provide a negative Antigen COVID-19 test result
Negative COVID-19 test result requirement applies to all guests aged 12 and up, and test must have been administered no more than 24 hours prior to check-in
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
Parking
Free onsite self parking
Transfers
Airport shuttle on request (available 24 hours)*
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:00 AM–10:00 AM
Restaurant
Poolside bar
Coffee shop
Room service (limited hours)
Traveling with children
Grocery/convenience store
What to do
Shopping
Pool table
Working away
7 meeting rooms
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Multilingual staff
Facilities
1 building/tower
Built in 2010
ATM/banking
Safe-deposit box at front desk
Garden
Terrace
Television in common areas
Fitness center
An outdoor pool
Full-service spa
Banquet hall
Accessibility
Elevator
Room amenities
Be entertained
28-inch LCD TV
Premium cable channels
Home comfort
Coffee/tea maker
Electric kettle
Slippers
Sleep well
Turndown service
Premium bedding
Pillowtop mattress
What to enjoy
Balcony
Freshen up
Private bathroom
Shower only
Hair dryer (on request)
Towels
Stay connected
Desk
Free newspapers
Free WiFi and wired internet
Phone
Food and drink
Free bottled water
Paper towels
More
Daily housekeeping
In-room safe (laptop compatible)
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.
Fees & policies
Refundable deposits
Deposit: IDR 295000 per stay
Optional extras
Buffet breakfast is offered for an extra charge of approximately IDR 70000 for adults and IDR 50000 for children
Airport shuttle service is offered for an extra charge of IDR 150000 per vehicle
Early check-in can be arranged for an extra charge of IDR 180000 (subject to availability)
Late check-out can be arranged for an extra charge of IDR 180000 (subject to availability)
Pool, spa, & gym (if applicable)
Children under 14 years old are not allowed in the fitness facility without adult supervision
Policies
Only registered guests are allowed in the guestrooms.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Also known as
Square Apartment Arcade
Square Apartment Arcade Hotel
Square Apartment Arcade Hotel Surabaya
Square Apartment Arcade Surabaya
Square Surabaya Hotel
Square Surabaya
The Square Hotel
The Square Surabaya
The Square Hotel Surabaya
The Square Surabaya Hotel Powered by Archipelago
Frequently asked questions
Is there a pool at The Square?
Yes, there's an outdoor pool.
Are pets allowed at The Square?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at The Square?
Yes, there's free self parking.
Is airport shuttle service offered by The Square?
Yes, an airport shuttle is available. The charge is IDR 150000 per vehicle.
What are the check-in and check-out times at The Square?
Check-in start time: 2 PM; Check-in end time: midnight. There's a charge of IDR 180000 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of IDR 180000 (subject to availability).
What is there to do at The Square and nearby?
The Square has a spa and an outdoor pool, as well as a fitness center and a garden.
Are there restaurants at or near The Square?
Yes, there's an onsite restaurant.
Does The Square have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around The Square like?
The Square is located a short 3-minute walk from Petra Christian University.
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.0/10
Cleanliness
7.6/10
Staff & service
7.0/10
Amenities
7.8/10
Property conditions & facilities
Reviews
6/10 Good
Feb 25, 2020
In university are, rooms are occupied by the student and they come and go throughout the day so the elevator is always busy.
Lobby is not on ground level and the elevator to the ground level is separated to the one goes to your room.
The cleaning staff is very polite and friendly
Verified traveler
14-night business trip
Verified Hotels.com guest review
4/10 Fair
Dec 15, 2019
Verified traveler
2-night trip
Verified Expedia guest review
8/10 Very Good
Dec 8, 2019
The staff are very helpful.
Verified traveler
3-night family trip
Verified Expedia guest review
8/10 Very Good
Apr 22, 2019
Good calue and clean secure hotel
I had one night here . Feels very safe and very good value . There was a starbucks below which was convenient
Nuriye
Nuriye, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Apr 19, 2019
Ok stay
It was ok
Verified traveler
1-night trip with friends
Verified Hotels.com guest review
4/10 Fair
Apr 13, 2019
Verified traveler
15-night trip
Verified Wotif guest review
10/10 Exceptional
Oct 13, 2018
lesaleh
lesaleh, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 11, 2018
Nice hotel friendly stuff very convenient to all
The hotel great ND the stuff too very convenient to every thing.the price is excellent
lesaleh
lesaleh, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Apr 22, 2018
Nice hotel near the airport
Booked this hotel because we wanted somewhere inexpensive near to the airport. This place is a little out of the way, but if you're taking a cab/grab it shouldn't be a big deal. It's also on top of a mall so that's pretty handy. The room's clean enough, and large! The bathroom is a little small, and the shower doesn't have a door so the water kinda gets everywhere. Wifi is inconsistent.
Verified traveler
1-night trip
Verified Expedia guest review
4/10 Fair
Dec 1, 2017
Mark
Mark, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Aug 5, 2017
It was great for stay in this hotel but only there is no hair dryer and the water shower is too small
SITI
SITI, 2-night romance trip
Verified Hotels.com guest review
8/10 Very Good
Apr 10, 2017
About 30 minit by taxi to Juanda International Airport but the hotel quite far from city centre, mall and shopping complex
Verified traveler
Verified Expedia guest review
8/10 Very Good
Feb 14, 2017
economical hotel
To start the review, I must evaluate in relation to the price I paid. For the price, I must say, the cleanliness of the hotel still can be improved, esp. the bathroom. Cleaning service should watch the toilet tissue and replenish enough tissue. I was left without tissue on one night. Breakfast was ok. Surrounding: a lot of street food. Overall, it was an OK stay because the hotel is quite economical.
Visiting
Verified Hotels.com guest review
6/10 Good
Oct 28, 2016
Verified traveler
Verified Hotels.com guest review
4/10 Fair
Oct 11, 2016
Lot of ants
Old facilities, lot of ants inside the room, bad breakfast.
But the cost is cheap and staffs were friendly enough.
Sanghee
Verified Hotels.com guest review
10/10 Exceptional
Dec 15, 2015
nice hotel at best price
Always perfekt
limbangjaya
Verified Hotels.com guest review
8/10 Very Good
Nov 30, 2015
Nice hotel closed to airport
Near airport, Easily to find food nearby. Room cleanest very good. Price reasonable. The view of the ground floor very nice with fast foods stall and coffee bar
Tan
Verified Expedia guest review
10/10 Exceptional
Oct 23, 2015
nice stay near university
i stay this hotel after landed at late evening
limbangjaya
Verified Hotels.com guest review
6/10 Good
Oct 7, 2015
Handily sited accommodation
Hotel is sited pretty handily to the airport and the intercity bus terminus. Not a great selection of dining options and sights in the immediate vicinity. Room quality was OK although would have liked access to the little balcony which seemed to be reserved for the air conditioning unit.
But ultimately, it was the extremely helpful front desk staff which sold us on this place. (poor floundering foreigners :) )
Peter
Verified Expedia guest review
6/10 Good
Aug 17, 2015
Verified traveler
Verified Hotels.com guest review
10/10 Exceptional
Jun 29, 2015
fanny
Verified Hotels.com guest review
6/10 Good
Jun 23, 2015
Edy
Verified Hotels.com guest review
4/10 Fair
Mar 23, 2015
Not a pleasant experience
Felt like a student dorm than a hotel, most rooms are occupied by students, most staff don't speak any English, no help for tourists. Small bag of laundry cost about $22, staff give you different price codes for transportation service.
Very far from the main city centre, costs a lot for transportation service to get to the city.
Nazia
Verified Hotels.com guest review
8/10 Very Good
Feb 23, 2015
wiyono
Verified Hotels.com guest review
8/10 Very Good
Jan 15, 2015
It's not too bad really.
The location, while not situated right smack in the city centre, is charming in its own way. I find joy in food from push cart sellers in the middle of the night, but each to his own stomach. It's also a blessing to have a Starbucks situated just downstairs.