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Best Western Papilio Hotel

3.5 star property
Surabaya hotel with outdoor pool and restaurant

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Best Western Papilio Hotel

Outdoor pool, sun loungers
Building design
Interior
Lobby
View from room

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Connecting rooms available
  • Pool
  • Gym
  • Non-smoking
  • Laundry facilities
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Free babysitting
  • Fitness center
  • Children's pool
  • 24-hour room service
  • Coffee shop/cafe
  • Business center
  • Area shuttle
  • 24-hour front desk
  • Air conditioning
Feel at home
  • Babysitting (free)
  • Children's pool
  • Rollaway/extra beds
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
The price is $38
includes taxes & fees
$35 per night
Jan 21 - Jan 22

Room options

Available filters for rooms
Showing 18 of 18 rooms

View all photos for Executive Room, 1 Queen Bed, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Executive Room, 1 Queen Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Free minibar items
LED TV
Washer/dryer
Private bathroom
Rainfall showerhead
  • 301 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 2 Twin Beds, Non Smoking, City View

In-room safe, desk, laptop workspace, iron/ironing board

Superior Room, 2 Twin Beds, Non Smoking, City View

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LED TV
Washer/dryer
Private bathroom
Rainfall showerhead
Hair dryer
  • 301 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 2 Twin Beds, Non Smoking, City View

In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Room, 2 Twin Beds, Non Smoking, City View

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LED TV
Washer/dryer
Private bathroom
Rainfall showerhead
Hair dryer
  • 301 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 Queen Bed, Smoking, City View

View from room

Deluxe Room, 1 Queen Bed, Smoking, City View

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LED TV
Washer/dryer
Private bathroom
Rainfall showerhead
Hair dryer
  • 301 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Twin Beds, Smoking, City View

In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Room, 2 Twin Beds, Smoking, City View

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LED TV
Washer/dryer
Private bathroom
Rainfall showerhead
Hair dryer
  • 301 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 Queen Bed, Non Smoking, City View

In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Room, 1 Queen Bed, Non Smoking, City View

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LED TV
Washer/dryer
Private bathroom
Rainfall showerhead
Hair dryer
  • 301 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room, 1 Queen Bed, Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Executive Room, 1 Queen Bed, Smoking

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Free minibar items
LED TV
Washer/dryer
Private bathroom
Rainfall showerhead
  • 301 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Non Smoking, City View

Suite, 1 King Bed, Non Smoking, City View | In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking, City View

Highlights

Air conditioning
Connecting rooms available
Kitchenette
Refrigerator
Free minibar items
LED TV
Washer/dryer
Private bathroom
  • 603 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Queen Room

In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Queen Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Twin Room Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Twin Room Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin Room

In-room safe, desk, laptop workspace, iron/ironing board

Superior Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Queen Room - Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Executive Queen Room - Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room With 1 Queen Bed And City View Shower Wifi Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Room With 1 Queen Bed And City View Shower Wifi Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Queen Room Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Queen Room Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Twin Room Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Twin Room Non Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Queen Room

In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Queen Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite

In-room safe, desk, laptop workspace, iron/ironing board

Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Queen Room

In-room safe, desk, laptop workspace, iron/ironing board

Executive Queen Room

  • Sleeps 2
  • 1 Queen Bed

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8.6 out of 10, Excellent, (159)
The price is $36
includes taxes & fees
$33 per night
Jan 19 - Jan 20
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About the neighborhood

Map
Jalan A Yani No 176-178, Surabaya, 60235

What's nearby

  • City of Tomorrow - 18 min walk - 1.6 km
  • Petra Christian University - 19 min walk - 1.6 km
  • Royal Plaza Surabaya - 2 min drive - 2.6 km
  • Surabaya Zoo - 3 min drive - 3.9 km
  • Tunjungan Plaza - 8 min drive - 8.1 km

Getting around

  • Surabaya (SUB-Juanda) - 21 min drive
  • Surabaya Gubeng Station - 20 min drive
  • Surabaya Pasar Turi Station - 21 min drive
  • Tandes Station - 33 min drive
  • Jemursari Station - 3 min walk
  • Kertomenanggal Station - 16 min walk
  • Margorejo Station - 24 min walk
  • Area shuttle (surcharge)

Restaurants

  • ‪Ayam Bakar Primarasa - ‬6 min walk
  • ‪Bebek Sinjay - ‬6 min walk
  • ‪Bebek Goreng Tiga Putri - ‬8 min walk
  • ‪Holland Martabak Terang Bulan - ‬5 min walk
  • ‪The Lodge Coffee & Eatery - ‬6 min walk

About this property

Best Western Papilio Hotel

When visiting Surabaya, Best Western Papilio Hotel is a great choice to consider. After getting a workout at the fitness center, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. An outdoor pool and a children's pool are offered, and in-room conveniences include washers/dryers and refrigerators. The property is just a short walk to public transportation: Jemursari Station is 3 minutes away.

Languages

English, Indonesian

At a glance

Hotel size

  • 226 rooms
  • Arranged over 36 floors

Arriving/Leaving

  • Check-in start time: 2:00 PM; Check-in end time: midnight
  • Contactless check-in available
  • Express check-in/out available
  • Minimum check-in age: 17
  • Check-out time is noon
  • Contactless check-out available

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 17

Children

  • No cribs (infant beds)
  • Free babysitting

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free onsite valet parking

Offsite

  • Area shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee shop
  • 24-hour room service

Traveling with children

  • Children's pool
  • Free babysitting

Working away

  • Business center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop
  • Pool loungers

Facilities

  • Built in 2015
  • ATM/banking
  • Safe-deposit box at front desk
  • Fitness center
  • An outdoor pool
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible public washroom
  • Wheelchairs available on site
  • Well-lit path to entrance

Room amenities

Be entertained

  • LED television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Electric kettle
  • Slippers
  • Iron/ironing board (on request)
  • Washer and dryer

Sleep well

  • Alarm clock
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water
  • Free tea bags/instant coffee
  • Paper towels

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Fees & policies

Optional extras

  • Area shuttle service is offered for an extra charge

Children & extra beds

  • Rollaway beds are available for IDR 350000.0 per day

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property accepts credit cards and cash.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Also known as

Best Western Papilio Hotel Surabaya
Best Western Papilio Hotel
Best Western Papilio Surabaya
Best Western Papilio
BEST WESTERN Papilio Hotel Surabaya, Java
Best Papilio Hotel Surabaya
Best Western Papilio Hotel Hotel
Best Western Papilio Hotel Surabaya
Best Western Papilio Hotel Hotel Surabaya

Frequently asked questions

Is there a pool at Best Western Papilio Hotel?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Best Western Papilio Hotel?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Best Western Papilio Hotel?
Yes, there's free self and valet parking.
What are the check-in and check-out times at Best Western Papilio Hotel?
Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.
What is there to do at Best Western Papilio Hotel and nearby?
Best Western Papilio Hotel has an outdoor pool and a fitness center.
Are there restaurants at or near Best Western Papilio Hotel?
Yes, there's an onsite restaurant.
What's the area around Best Western Papilio Hotel like?
Best Western Papilio Hotel is in the heart of Surabaya, a short 3-minute walk from Jemursari Station and 19 minutes' walk from Petra Christian University.

Reviews

8.6

Excellent

8.8/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

8.6/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Exceptional

Ashfaq, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

pleasant stay
overall it was pleasant stay, super responsive customer service and room service.clean place and so many amenities nearby, easy access to airport too. thanks
2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Siti Zulaikha, 3-night trip with friends
Verified Hotels.com guest review

8/10 Very Good

pros : Good breakfast Comfortable bed Friendly staff cons: toilet can b cleaner no shuttle service to nearby places
Diya, 4-night trip with friends
Verified Expedia guest review

2/10 Poor

1-night trip
Verified Expedia guest review

10/10 Exceptional

No Alcoholic beverages on the entire property! A bit frustrated when tje 2 aeras are called "Lounges"!
2-night trip with friends
Verified Expedia guest review

10/10 Exceptional

AWESOME
This is a great hotel! will come and visit again next time. Food were amazing and cleanliness is AWESOME! Keep it up Best Western. The only complain that I have is the "ELEVATOR" you should have more for a 36 floors building
Robert Tjipto, 2-night romance trip
Verified Hotels.com guest review

8/10 Very Good

While the website says they have an airport shuttle, be sure to see the small print as it’s an added charge and has to be booked in advance. Other than that it was a clean, comfortable hotel close to the airport. We did not make use of additional amenities as we were just on a quick layover.
Charles, 1-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

pervaiz, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Good Hotel
Nice and comfortable room with friendly front desk staff. Surely will stay again on my next trip.
CHEE KIONG, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Fast & efficient very friendly and the smell of the lobby is lovely....
Sarisa, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

1-night business trip
Verified Hotels.com guest review

6/10 Good

Room was decent and clean. However the breakfast area and variety can be improved
1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent stay.... The room was spacious, clean and comfortable. The bed (mattress, linens and pillows) were perfect. The breakfast buffet had a wide selection of food and the quality was good. Third stay at this hotel and we will definitely stay there again.
Richard J, 1-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

It to far from my place that I want to visit,but the Hotel is 👍👍👍👍👍
Ananmanan, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Amazing!
Amazing stay with good buffet breakfast!
JXI, 1-night romance trip
Verified Hotels.com guest review

8/10 Very Good

I was placed in a smoking room. The cigarettes smell is really strong.
1-night trip
Verified Expedia guest review

10/10 Exceptional

4-night trip
Verified Expedia guest review

8/10 Very Good

Andre, 2-night business trip
Verified Hotels.com guest review

8/10 Very Good

1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Stunning hotel 10 out of 10
I found this hotel great, friendly staff ,clean ,beds ,very comfortable . Rooms were a bit small but very cosy had some trouble connecting to wifi staff fixed it straight away. Usual facilities pool gym very safe & secure hotel definitely stay here again
Brendan, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Hotel room ok, but restaurant food is lousy. Location wise not so convenient. You need to take taxi or Grab to anywhere except a restaurant nearby call Ayam Bakar Primarasa, about 200m away.
Verified Hotels.com guest review

2/10 Poor

Overall good clean room nice pool view nice welcome drink.
3-night trip
Verified Expedia guest review

6/10 Good

Please concern about the cleanliness
About the food, it have lot of food choices,all is delicious, wifi speed is best ,no lagging. But the cleanliness are not good ,it have several bugs in my beds.
shen, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

A good business style hotel
Good service, reception staff were helpful. Good value food. The "business centre" is like something from the 1980s with old PCs and a printer that doesn't work but when I needed to print a few things I just asked reception and they were more than happy to print for me. They had music on the terrace which turned into unplanned karaoke from students eating there which was funny. The pool was out of use when I was there which was not indicated when booking which could have been annoying but it wasn't a priority for me so I wasn't too bothered. Not much character - a standard business style hotel but it's well run and I'd stay there again.
Joseph, 4-night business trip
Verified Hotels.com guest review