2/10 Poor
Nov 21, 2024
Terrible bathroom and noisy room
Hotel is nice old fashioned coaching inn type. I was exhausted from travel and found No parking on site at arrival - all places taken so had to park in town car park and had to move bag and equipment from here about 100 yards. Room right at front, incredibly noisy from traffic and single glazed. Room small for a premium rate. Bathroom abysmal. Pump/macerator in use whenever running water is on. Horrendous sound and absolutely dreadful drain/sewage smell permeates the room every time it activates. Not sure how they can actually sell this room. Terrible sleep and didn't stay for breakfast. People in breakfast room being charged for coffee with breakfast? (never encountered this in25 years of hotel stays) Guy (manager?) doing this and not checking out guests. Key taken by cleaner. Nice staff on check in but a 9.0 rating here on Hotels .com? it wasn't even close.
Verified traveler
1-night business trip
Verified Hotels.com guest review