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New Wilmington Hotel

3.0 star property
Hotel with restaurant, near Congress Theatre

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for New Wilmington Hotel

Miscellaneous
WiFi
Exterior
Dining
Miscellaneous

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
  • Parking available
  • Pet friendly
  • Free breakfast
  • Laundry facilities
  • 24/7 front desk
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor tennis court
  • Self parking
  • Coffee shop/cafe
  • 24-hour front desk
  • Self-serve laundry
  • Conference space
  • Meeting room
  • Wedding services
  • Free newspapers in the lobby
  • Banquet hall
Feel at home
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Elevator
  • Self parking (surcharge)

Room options

Available filters for rooms
Showing 6 of 6 rooms

Standard Double Room, Ensuite

Highlights

Separate dining area
Heating
TV
Premium bedding
Separate bedroom
Hair dryer
Espresso maker
Coffee/tea maker
  • Sleeps 2
  • 1 Double Bed

Standard Twin Room, Ensuite

Highlights

TV
Separate bedroom
Daily housekeeping
  • Sleeps 2
  • 2 Twin Beds

Superior Suite, Ensuite

Highlights

Heating
TV
Fan
Blackout drapes/curtains
Premium bedding
Separate bedroom
Shower/tub combination
Hair dryer
  • Sleeps 4
  • 2 Double Beds

Superior Double Room, Ensuite

Highlights

Heating
TV
Fan
Blackout drapes/curtains
Premium bedding
Separate bedroom
Separate bathtub and shower
Hair dryer
  • Sleeps 2
  • 1 King Bed

Classic Suite, Ensuite

Highlights

TV
Separate bedroom
Daily housekeeping
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

Standard Single Room, Ensuite

Highlights

Heating
TV
Fan
Blackout drapes/curtains
Premium bedding
Separate bedroom
Hair dryer
Electric kettle
  • Sleeps 1
  • 1 Twin Bed

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View from property

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Pet friendly
Parking available
Free WiFi
Restaurant
7.6 out of 10, Good, (508)
The price is $56
includes taxes & fees
$47 per night
Jan 5 - Jan 6, 2025
Best Western Plus Citrus Hotel Eastbourne
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About the neighborhood

Map
25-27 Compton Street, Eastbourne, England, BN21 4DU

What's nearby

  • Congress Theatre - 2 min walk
  • Devonshire Park Theatre - 3 min walk
  • Eastbourne Beach - 4 min walk
  • Eastbourne Pier - 12 min walk
  • Beachy Head - 5 min drive

Getting around

  • Eastbourne Station - 12 min walk
  • Hampden Park Station - 15 min drive
  • Bishopstone Station - 16 min drive

Restaurants

  • ‪Cornfield Garage - ‬9 min walk
  • ‪Dem Shish - ‬9 min walk
  • ‪Bistrot Pierre - ‬4 min walk
  • ‪PizzaExpress - ‬9 min walk
  • ‪Pomodoro E Mozzarella - ‬7 min walk

About this property

New Wilmington Hotel

When visiting Eastbourne, New Wilmington Hotel is a great choice to consider. The coffee shop/cafe is the perfect spot for a bite to eat, and after visiting the outdoor tennis courts for a workout, you can unwind with a drink at the bar/lounge. Fellow travelers say great things about the helpful staff.

Languages

English

At a glance

DONE

Hotel size

    • 42 rooms
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
    • Contactless check-in available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets allowed*
    • Service animals welcome
    • Food and water bowls available
    • Pet sitting services offered
WIFI

Internet

    • Free WiFi and wired internet access in public areas
LOCAL_PARKING

Parking

    • Onsite self parking (GBP 2.20 per day)
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop

Working away

  • Meeting room
  • Conference space

Services

  • 24-hour front desk
  • Laundry facilities
  • Free newspapers in lobby
  • Wedding services

Facilities

  • Outdoor tennis court
  • Banquet hall

Accessibility

  • Elevator

Room amenities

Be entertained

  • Television

Freshen up

  • Towels

Stay connected

  • WiFi

More

  • Daily housekeeping

Fees & policies

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GBP 20 per pet, per day

Parking

  • Self parking costs GBP 2.20 per day

Policies

This property accepts credit cards and cash.
Cashless transactions are available.
This property is professionally cleaned.

Also known as

New Wilmington Hotel Eastbourne
New Wilmington Hotel
New Wilmington Eastbourne
Hotel New Wilmington
New Wilmington
New Wilmington Hotel Hotel
New Wilmington Hotel Eastbourne
New Wilmington Hotel Hotel Eastbourne

Frequently asked questions

Does New Wilmington Hotel offer free cancellation for a full refund?
Yes, New Wilmington Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at New Wilmington Hotel?
Yes, pets are welcome. There's a charge of GBP 20 per pet, per day. Service animals are exempt from fees. Pet-sitting services and food and water bowls are available.
Is parking offered on site at New Wilmington Hotel?
Yes. Self parking costs GBP 2.20 per day.
What are the check-in and check-out times at New Wilmington Hotel?
Check-in start time: 2:00 PM; Check-in end time: 10:00 PM. Check-out time is 11:00 AM. Contactless check-in and check-out are available.
What is there to do at New Wilmington Hotel and nearby?
Practice your swing on the tennis courts.
Are there restaurants at or near New Wilmington Hotel?
Yes, there's an onsite restaurant.
What's the area around New Wilmington Hotel like?
New Wilmington Hotel is a short 2-minute walk from Congress Theatre and 3 minutes' walk from Devonshire Park Theatre.

Reviews

7.8

Good

8.2/10

Cleanliness

8.4/10

Staff & service

6.4/10

Amenities

7.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Very Good

Nice clean sheets and towels but the carpet had some old hair ball, nothing major really, probably just not picked up by the hoover. However, all staff were super nice, smiley and helpful. Breakfast was very good and non-greasy. Would stay again as very quite street and literally by the sea front..
Miss T, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

ian, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Not happy. Totally delusioned.
We arrived to the room no electricity had to go to reception who told us it had tripped out obviously never checked. No heating in the room absolutely freezing. Awoke next morning hoping for showers and shave. No hot water told by reception sorry not turned system on. We had a long drive and ferry crossing to do and had to was in cold water my wife had to boil kettle and take to sink to wash her hair very dangerous. We expect a full apology and refund for this dreadful experience at the beginning of our long awaited holiday. Someone will have the figures of how many times I’ve booked with hotels. com over the years but I must review my status with the company.
Jack, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

2-night trip
Verified Hotels.com guest review

8/10 Very Good

Linda, 2-night trip
Verified Hotels.com guest review

6/10 Good

Although the Staff are welcoming and attentive the hotel could profit from a refurb
Roy, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Justin, 13-night trip
Verified Expedia guest review

8/10 Very Good

The property itself has clearly had some work done on it. The room was clean and well presented. Customer service could be improved upon. Breakfast was okay however, the gentleman taking orders was in his outdoor coat and on occasion not all breakfast was delivered to the table clearly forgotten about.
Michelle, 3-night business trip
Verified Expedia guest review

6/10 Good

Breakfast was awful staff rude
Tracy, 1-night romance trip
Verified Expedia guest review

6/10 Good

Nice size room with lovely big bed but pillows to hard. Shower & bathroom was nice. Breakfast was presented well but fried eggs & scrambled eggs not done in conventional way.
Michael, 2-night trip
Verified Expedia guest review

2/10 Poor

Worst hotel i have ever stayed in.
Martin, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

A very good hotel. Excellent position with the sea front and town centre within easy walking distance. The Hotel is clean and well-presented and has undergone significant redecoration since reopening in May 2024. We found the staff to be very welcoming and always helpful. We stayed in a superior room which was well furnished and comfortable. We found the breakfast to be very good including hot and cold options all using quality produce, anything that was not right was willingly replaced. we had read previous negative reviews and were worried about what we might find but based on our experience we have no complaints about the hotel. Being regular travellers to Eastbourne we will have no hesitation in staying at this hotel again.
Roger, 4-night trip
Verified Expedia guest review

10/10 Exceptional

It's well situated fot the Theatre, easy walking distance, close to the sea front, the hotel was reasonably priced, it was more than adequate for one night, bathroom clean and tidy, the bed comfortable, everything was to hand. I have paid a lot more for far worse. Would i stay again, a big fat YES.
Paul, 1-night trip
Verified Expedia guest review

6/10 Good

Poor service
Room was clean and comfortable The service at breakfast was very bad and the food was poor quality and undercooked
EDWARD, 3-night trip
Verified Hotels.com guest review

6/10 Good

John, 2-night trip with friends
Verified Hotels.com guest review

2/10 Poor

I have to say the hotel is very dirty. Black mould in the bathrooms. Water stains on the ceilings. Curtains torn and falling off the windows. Toilet seat broken. Shower and taps a very dirty. Walls have marks all over the place. Wall paper is coming off. None of the photos on the website is accurate at all.
Steven, 2-night romance trip
Verified Expedia guest review

4/10 Fair

S, 2-night trip
Verified Hotels.com guest review

6/10 Good

Lou, 2-night trip
Verified Expedia guest review

2/10 Poor

sonia, 1-night trip
Verified Expedia guest review

8/10 Very Good

Very helpful. New to the hotel & hospitality industry, but can’t do enough to help with anything you need. Good luck with your venture.
keeley, 3-night romance trip
Verified Expedia guest review

4/10 Fair

Great Location, and friendly staff. Decor needs updated. Breakfast more choice please. Would not stay again as not value for money.
Carol, 2-night trip
Verified Expedia guest review

6/10 Good

Good location
Sheila, 2-night trip
Verified Expedia guest review

8/10 Very Good

Good clean hotel
DAVID, 2-night trip
Verified Expedia guest review

2/10 Poor

DONT STAY HERE ! been reported to trading standards etc !!! Read below ! Black mould and brown sludge in kettle Toilet door handle broken Tv didn’t work No light bulb in light, then they replaced and light didn’t turn off, lights went of in bathroom defiantly a electrical issue in the room ! Blood on pillow case Toilet seat broken Extractor fan didn’t work Breakfast was cold Receptionist was rude and no apology on the room. Have reported to citizens advice, health and safety and trading standards who are now dealing with this DONT STAY HERE !!!
Michelle, 1-night romance trip
Verified Expedia guest review

8/10 Very Good

Sofa chair in the room is not clean.
Service is good. But the room is not very clean which the sofa chairs in the room is not clean.
Suk Kwan, 1-night family trip
Verified Hotels.com guest review